The thing is soldiers train hard to kill the enemy. When friendly forces are too great in numbers while action is rare I can understand that these men who are looking forward to kill the enemies mistakenly identify friendlies or civilians as hostile forces. These people may be living on edge.
Happens every time, happens in ArmA 2 too.
What needs to be done is to investigate whether the incident happened
due to poor honest misjudgment or lack of it or restraint.
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