Quote:
Originally Posted by Zachstar
Sadly for many people the sign is huge and backed up by insane policies such as "Any complaint of rudeness and you are fired"
Thank you for standing up for your staff. It makes a HUGE difference between working for a company that will stand up for common decency as opposed to a company that exploits workers for everything.
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I value my staff, a manager is only as good as his/her staff. But yes, i support them and look after them and respect them, treat them like family!
Indeed, the stupid old quote of "The customer is always right" certainly diminishes really quickly when customers have a notion that it is ok to abuse staff, in whatever way shape or form.
I think if you've been in the "game" for as long as i have, you quickly find out and filter out the rubbish complaints and b***s*** that customers "try on" with businesses, moreso staff.
Heck, i've had habitual complainers come in to try it on with me, complaining about everything and anything to gain a free meal. Pathetic.
Show us staff some respect, just because you are paying for a product, doesn't mean that you can abuse and degrade us!
You see some customers come through the door and immediately can summise the situation from their body language that this is going to be a tough challenge.
Seriously, some people should have stayed at home sometimes, with their attitudes and degrading comments and actions.
Makes you wonder what they are like everywhere else.