Quote:
Originally Posted by Feuer Frei!
I manage restaurants, have done so for many years, and i've had it happen where customers have been rude to my staff, in various forms, from downright rude and obnoxious to the disgusting sexual remarks...
My staff are always aware that i will support them 100% and that if they feel uncomfortable around a customer to let me know, and for me to have a little chat with customer.
I have in the past kicked customers out for abusing my staff.
I won't tolerate it.
I think some people think that if you are in the service industry, you have a big sign on your forehead, saying: Abuse me as you like.
Not on my watch!
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Sadly for many people the sign is huge and backed up by insane policies such as "Any complaint of rudeness and you are fired"
Thank you for standing up for your staff. It makes a HUGE difference between working for a company that will stand up for common decency as opposed to a company that exploits workers for everything.