I manage restaurants, have done so for many years, and i've had it happen where customers have been rude to my staff, in various forms, from downright rude and obnoxious to the disgusting sexual remarks...
My staff are always aware that i will support them 100% and that if they feel uncomfortable around a customer to let me know, and for me to have a little chat with customer.
I have in the past kicked customers out for abusing my staff.
I won't tolerate it.
I think some people think that if you are in the service industry, you have a big sign on your forehead, saying: Abuse me as you like.
Not on my watch!
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