Quote:
Originally Posted by captainprid
That is a fair point but when does patience run out and anger take it's place? I really am annoyed although I acknowledge, anger is going to get me nowhere. Quite frankly, the game should have come out complete, it shouldn't have been sold as a complete game when in reality we were charged for beta testing it.
I also understand that sometimes things can get missed so a patch is required but if it is promised on a certain time then it should be delivered. I'm a patient kind of guy so I can understand the fact that maybe something came up at the last minute last time but for it to happen again is either one of the following:
Incompetence
contempt for the customer
or both
In no other business on Earth would this kind of service be acceptable, it is as simple as that
|
It is fairly evident that this company, or at least this business unit of the company, does not know how to run a software development project. Whatever happened to under promise over deliver? It's a good bet that they don't have the "A" team working on this patch and the project manager is pretty much clueless as to their capabilities.
The guiding principles of the Montgomery Scott School of Project Management:
1. When the client asks for a new project, even when the specs are clear, deny the possibility of the task being able to be accomplished.
2. If pressed, multiply by 4 (or 8) the amount of time you think it might take.
3. When it only takes you twice as much time as you originally estimate, you will come out ahead by a factor of two (or four).
Ben Adams
http://mouthyamerican.blogspot.com/2...f-project.html