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Der Teddy Bar · 04-16-10, 05:43 AM

captainprid,

If you accept that piracy is what Ubi and others tell you it is then even then I could not agree. They have a vested interest to over inflate the affects as it can easily hides many business management/model failures and as with Ubi's new DRM takes away your right to resell or give away the game you paid for.

US government finally admits most piracy estimates are bogus

Lets look at the facts...

Do you know of any DRM that has stopped a game, movie or music from being pirated? I do not.

This is not a case of can you tell me a game that has not, because there are games that have not been pirated because no-one has a interest in it to be bothered. It is can you show me a DRM platform/version that has not.

I would say put yourself in Stardock's shoes, when everyone was ramping up their DRM and preaching how piracy was costing them 90% of their sales and boo f&cking who, companies like Stardock, Good Old Games, Matrix Games, AGEOD games and so on where releasing games with no DRM and are after all these years going from strength to strength.

There are too many success stories for me to believe Ubi and EA etc.

Lastly what has DRM done for the paying customer?

Has DRM has resulted in Ubi games being finished before being released? NO. But Stardock do.

Has DRM resulted in Ubi giving ongoing support past the cursory patches? NO. But Stardock do.

Has DRM resulted in Ubi delivering what is promised? NO. But Stardock do.

Has DRM resulted in Ubi providing additional free content? NO. But Stardock do.

DRM has not benefited the paying customer, it had caused only issues.

What of Ubi's DRM? BlueByte struggling with Settlers 7 DRM problem; Ubisoft remain silent

By Brenna Hillier - Thu Apr 15, 2010 7:54am

It's now been three DRM-plaguedThe Settlers 7. Two facts rear their unsightly heads from the public relations nightmare of the last twenty-one days: that some unhappy gamers are stillUbisoft have failed to make any statement on the problems.

The latest update on the situation comes from a single employee willing to engage with official-forum goers, who has been on unable to play the game they paid for, and that vacation.

According to a BlueByte spokesperson, the developer has been able to "unlock" accounts affected by the failure of Ubisoft's new "always-on" DRM, which left a staggering number of players unable to experience even the single-player campaign.

As the struggling spokesperson notes, the Ubisoft forums are not the official support channel for the game, but as the publisher have failed to make any official statement, press release or announcement, frustrated gamers don't know where else to turn to request assistance.

The "official" support channels are lodging a support ticket by email, or calling a paid hotline. In either case, users must await return contact, and some are reporting week-long delays to responses, or finding their support requests have been arbitrarily closed without action.

A week's wait for a reply on a fault of this scale is simultaneously par for the course and utterly unacceptable; while the sheer numbers involved must be overwhelming, in the face of a major issue like this, most companies would give up on individual responses and post regular public updates.

The lack of response and support seems even more damning in the knowledge that during the absence of one employee, there was noUbisoft are taking the problem seriously; have they only assigned one guy to diffuse this situation...?

Thanks to Brian for flagging this; he says he's had very little luck with Ubisoft support. If you've got anything to share - positive or negative - let us know in the comments section. Did you experience a fault? Has it been rectified? Did you receive sufficient information?

A week's wait for a reply on a fault of this scale is simultaneously par for the course and utterly unacceptable; while the sheer numbers involved must be overwhelming, in the face of a major issue like this, most companies would give up on individual responses and post regular public updates.

The lack of response and support seems even more damning in the knowledge that during the absence of one employee, there was no communication from either developer or publisher. This hardly suggests Ubisoft are taking the problem seriously; have they only assigned one guy to diffuse this situation...?

Thanks to Brian for flagging this; he says he's had very little luck with Ubisoft support. If you've got anything to share - positive or negative - let us know in the comments section. Did you experience a fault? Has it been rectified? Did you receive sufficient information?

I am not saying every company who does not do DRM is legendary, Matrix games sometimes fit into the same grouping above as Ubi.

Also there is the issue where EA turned off support for games that were not 2 years old and only supporting the new game, and this is what will happen with Ubi.

04-16-10, 05:43 AM	#5
Der Teddy Bar Blade Master Join Date: Jan 2002 Posts: 1,388 Downloads: 0 Uploads: 0	captainprid, If you accept that piracy is what Ubi and others tell you it is then even then I could not agree. They have a vested interest to over inflate the affects as it can easily hides many business management/model failures and as with Ubi's new DRM takes away your right to resell or give away the game you paid for. US government finally admits most piracy estimates are bogus Lets look at the facts... Do you know of any DRM that has stopped a game, movie or music from being pirated? I do not. This is not a case of can you tell me a game that has not, because there are games that have not been pirated because no-one has a interest in it to be bothered. It is can you show me a DRM platform/version that has not. I would say put yourself in Stardock's shoes, when everyone was ramping up their DRM and preaching how piracy was costing them 90% of their sales and boo f&cking who, companies like Stardock, Good Old Games, Matrix Games, AGEOD games and so on where releasing games with no DRM and are after all these years going from strength to strength. There are too many success stories for me to believe Ubi and EA etc. Lastly what has DRM done for the paying customer? Has DRM has resulted in Ubi games being finished before being released? NO. But Stardock do. Has DRM resulted in Ubi giving ongoing support past the cursory patches? NO. But Stardock do. Has DRM resulted in Ubi delivering what is promised? NO. But Stardock do. Has DRM resulted in Ubi providing additional free content? NO. But Stardock do. DRM has not benefited the paying customer, it had caused only issues. What of Ubi's DRM? BlueByte struggling with Settlers 7 DRM problem; Ubisoft remain silent By Brenna Hillier - Thu Apr 15, 2010 7:54am It's now been three DRM-plaguedThe Settlers 7. Two facts rear their unsightly heads from the public relations nightmare of the last twenty-one days: that some unhappy gamers are stillUbisoft have failed to make any statement on the problems. The latest update on the situation comes from a single employee willing to engage with official-forum goers, who has been on unable to play the game they paid for, and that vacation. According to a BlueByte spokesperson, the developer has been able to "unlock" accounts affected by the failure of Ubisoft's new "always-on" DRM, which left a staggering number of players unable to experience even the single-player campaign. As the struggling spokesperson notes, the Ubisoft forums are not the official support channel for the game, but as the publisher have failed to make any official statement, press release or announcement, frustrated gamers don't know where else to turn to request assistance. The "official" support channels are lodging a support ticket by email, or calling a paid hotline. In either case, users must await return contact, and some are reporting week-long delays to responses, or finding their support requests have been arbitrarily closed without action. A week's wait for a reply on a fault of this scale is simultaneously par for the course and utterly unacceptable; while the sheer numbers involved must be overwhelming, in the face of a major issue like this, most companies would give up on individual responses and post regular public updates. The lack of response and support seems even more damning in the knowledge that during the absence of one employee, there was noUbisoft are taking the problem seriously; have they only assigned one guy to diffuse this situation...? Thanks to Brian for flagging this; he says he's had very little luck with Ubisoft support. If you've got anything to share - positive or negative - let us know in the comments section. Did you experience a fault? Has it been rectified? Did you receive sufficient information? A week's wait for a reply on a fault of this scale is simultaneously par for the course and utterly unacceptable; while the sheer numbers involved must be overwhelming, in the face of a major issue like this, most companies would give up on individual responses and post regular public updates. The lack of response and support seems even more damning in the knowledge that during the absence of one employee, there was no communication from either developer or publisher. This hardly suggests Ubisoft are taking the problem seriously; have they only assigned one guy to diffuse this situation...? Thanks to Brian for flagging this; he says he's had very little luck with Ubisoft support. If you've got anything to share - positive or negative - let us know in the comments section. Did you experience a fault? Has it been rectified? Did you receive sufficient information? I am not saying every company who does not do DRM is legendary, Matrix games sometimes fit into the same grouping above as Ubi. Also there is the issue where EA turned off support for games that were not 2 years old and only supporting the new game, and this is what will happen with Ubi.