I have never used Ubi's online save feature, it really is completely pointless, and fraught with problems such as that if the OP. If I need to back up my saves, I'll either transfer them to one of my many USB pens, or place them on my storage drive. Not hard, and definitely no need for Ubi.
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"I must confess that my imagination refuses to see any sort of submarine doing anything but suffocating its crew and floundering at sea." - H. G. Wells
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