vBulletin does not offer much support, and their forums are very unhelpful. Most of the questions are unanswered. I still am waiting for a reply to my problem with thread ratings.
And then there is the typical idiot who posts "I am having this issue, it is doing this and this,,,,," and then a week later returns to post "Ok, I found the solution" but then they don't share it
I found a tip that my php compile may be missing the GD library, I am working on learning how to add that.