03-20-10, 02:03 AM
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#33
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Watch 
Join Date: Mar 2010
Posts: 20
Downloads: 12
Uploads: 1
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Translation:
Dear Amazon Customer,
Amazon has an important message for you regarding one of our products you ordered: You have purchased from us the game 'Silent Hunter 5 - Collector's Edition' (see invoice for order number).
Regarding this, the manufacturer of the item 'Silent Hunter 5 - Collector's Edition' has provided the following information:
This title has suffered a production error. Because of this error, the delivered version contains unconstitutional symbols which may not be distributed in Germany.
We regret this inconvenience severely, and offer you the option of returning your copy in return for a balance in your favor. Unfortunately, we cannot offer you a replacement, as the item is no longer being produced. If the item was a present, we ask that you inform the giver of this.
As soon as we have registered your return of the item, we will send you an e-mail in which we will state the amount of balance in your favor, amounting to the value of the item plus shipping costs incurred.
In return for this inconvenience, we present you with an additional voucher with a value of 5 Euro, which will be valid until 12/31/2010. You will find your voucher further below in this mail.
Please use the online returns center:
http://www.amazon.de/ruecksendezentrum
There, we'll lead you step by step through the return process. In the online returns center, you will also find a printable overview of your return to help you keep track of your return.
***********
And here is your voucher:
Redeem code: xxxxxxxxxxxxx
(used during ordering)
Value of voucher: 5 Euro.
Valid until 12/31/2010
Product group: Software and videogames.
NOT valid for orders on the Amazon.de marketplace.
***********
(This E-Mail was automatically sent. Please do not reply to this message, as the E-Mail address is only used for sending, not for reception of E-Mail.)
Friendly Greetings
Customer service Amazon.de
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