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Old 03-18-10, 05:56 PM   #15
baffa
Swabbie
 
Join Date: Sep 2007
Posts: 10
Downloads: 38
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Quote:
Originally Posted by Mud View Post
1st one: Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you within 48 hours.

Thank you for allowing us to be of service to you.

next one: We have not heard from you concerning your request for support in the 48 hours since we sent you a response. Consequently, we have changed the status of your question to SOLVED.

Those were mails returned from UBI after their server break downs.
Now how about my compensation

Mud
Hehe I got the exact response, guess they used copy/paste ALOT during the only-5%-got-affected-but-all-servers-were-down period

And, no pirate hats or any other compensation, I can even accept a patch to fix the most critical bugs as compensation
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