Steam, it isn't in the default directory, and I don't use a proxy so those two possibilities are cancelled out for me - but thanks for the suggestion. I have managed to get a question sent to UBi support now - so now I am waiting on TWO big games houses which have my cash. EA isn't falling over its feet to sort registration out on Sims 3; I hope Ubi are considerably faster in responding to their customers problems.
I understand I am only one of many folk in the same situation of not being able to access the Ubi servers. Not much of a consolation except to suppose that fact will cause them to seek a solution soon.
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