This is not good for the game, the genre, or Ubisoft. Ubi knew, or should have known, that throwing out a challenge to a bunch of social misfits was going to get their attention. The problems may well be a result from an attack by hackers or it may be rather bad server work on Ubi's end of the line. Either way they took a substantial risk by releasing a product with a huge target on it's backside or released one they were completely incapable of making work successfully.
As to the "don't blame Ubi, blame the bad guys" theory, if I get mugged by some dipwad on the street it is his fault. But if I was walking along with a roll of bills in one hand while yelling about howe much money I have I'm at least partially responsible for encouraging and/or encouraging the crime.
When releasing a new product you don't get many second chances. This hurts Ubi, and it hurts their customers who rely on them to continue a genre they love. So pardon me if I can't somehow join in the cry to absolve the white knights at Ubi. After all the hackers may be a putrid group of socially stunted misfits, but they aren't the ones expecting me to send them money for a problem they had a hand in creating.
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