I once attended a restaurant with a friend of mine. When the waiter came around to inquire if everything was alright min friend responded that everything was not alright. He then gave the waiter a short list of what was wrong followed by insisting he neither wanted a free meal, nor a replacement meal.
When the waiter finished picking up his jaw my friend went on to explain that his deceased father had been a succesful restaurenteur. An approximate quote follows:
If people refuse to report a problem with their meal, and don't come back, you're out of business.
By the way, not only did my friend pay his bill in full, he also left a VERY healthy tip for the waiter.
It's better to save some-one's business than their feelings, even if you're viewed in a negative light for doing so.
Although they may get annoyed with us at times, the fact that they are reading and responding to our posts tells me that Ubisoft is in fact, interested in our input. Negative input, although less popular, is generaly more constructive than posative input, provided there still remains time for changes.
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