I had a terrible experience with cyberpower from a system I bought last year. CPU cooling fan arrived broke due to shipping, which I guess I can see past. Bad stuff happens when shipping. The machine also arrived with a bad stick of RAM, which they took back and sent me a "new" one... Several times now. But apparently they don't care whether the new one is also defective and/or compatible with my motherboard. There's a reason they're so cheap, their warranty states they don't necessarily use new parts.
Definitely building my own gaming rigs in the future.
PD
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