I went through EVGA's step up program (8800GTS to 9800GX2) almost 2 yrs ago. Well the card gave out during Call of Duty 4 last weekend. I sent it in, and EVGA received the card today. I looked at my EVGA account about 6 hours later and noticed "NEW PART NUMBER" and "PREPARING TO SHIP". WOW talk about standing by your product and what a turn around time! Not just that, the new part number was way different. So I google it and it is that of the EVGA 280 GTX Superclocked, well dang talk about service! At the Res I am running (1920x1200), it out performs the 9800 GX2 by 5-10%. I guess they figured for the trouble they would hook me up. Well heck.
Thank you EVGA!