[Herman]

The future of games development has been called into question after the EU Commission suggested developers provide a two year guarantee.

[snip]

At present, licensed software is exempt from EU legislation that forces firms to offer "a minimum 2-year guarantee on tangible movable consumer goods".

[snip]

At present, retailers are not obliged to give a refund on a video game that has a bug or glitch that prevents a user completing a game. If the proposals become law, this could change as users would have the right "to get a product that works with fair commercial conditions".

http://news.bbc.co.uk/2/hi/technology/8044125.stm