05-08-09, 10:56 AM
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#5
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Rear Admiral 
Join Date: Mar 2005
Posts: 13,224
Downloads: 5
Uploads: 0
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Quote:
Originally Posted by Neal Stevens
Yeah, I completely understand computer warranties are pretty brief, no problem with that. However, I am not satisifed when a complete line of a particular product has a widespread and known defect, and the company extends the warranty basically to do a product recall, but only for a window that is significantly shorter than the expected life of the product. If the problem is random and rare, ok, I can handle that. If the problem is systemic, the remedy should be too. Basically what they are saying to me is "yes we sold you a PC with a design defect, we know they all have this problem, and 2 years is about all you can expect for your money".
That's not acceptable. This isn't over yet. 
It's a V6205. |
Rats... 
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