SUBSIM Radio Room Forums - View Single Post - U-Boat addon reactivation problem

tjlegault · 04-04-09, 01:06 PM

Hi Skippers!
After reformatting my hard drive, reinstalling SH-4. patching it to 4_1.4 , I ran the U boat add on that I purchased a long time ago and had been using.
When I tried to run the game it wanted what it called a "serial #" Well I had kept the original activation key and when I entered it I got this error message: Activation FAILED: unknown error.
Well I went to direct 2 drive re downloaded the add on, used the key they gave, which of course was the same one they originally gave me when I purchased it from them, and after reinstalling using the new download, it failed as well. I did turn off all firewall protection as they suggested and still no joy. Does anyone have any suggestions as to how to get the u boat add on working. The support at direct to drive is just automated mindless responses. I need a real human being to help with this. (What a weird concept!)
Thanks!

04-04-09, 01:06 PM	#1
tjlegault A-ganger Join Date: Jun 2007 Location: Michigan USA Posts: 72 Downloads: 334 Uploads: 0	U-Boat addon reactivation problem Hi Skippers! After reformatting my hard drive, reinstalling SH-4. patching it to 4_1.4 , I ran the U boat add on that I purchased a long time ago and had been using. When I tried to run the game it wanted what it called a "serial #" Well I had kept the original activation key and when I entered it I got this error message: Activation FAILED: unknown error. Well I went to direct 2 drive re downloaded the add on, used the key they gave, which of course was the same one they originally gave me when I purchased it from them, and after reinstalling using the new download, it failed as well. I did turn off all firewall protection as they suggested and still no joy. Does anyone have any suggestions as to how to get the u boat add on working. The support at direct to drive is just automated mindless responses. I need a real human being to help with this. (What a weird concept!) Thanks!