[SUBMAN1]

Originally Posted by Neal Stevens

I understand. But the thing is, any and all computer brands have their issues. HP, Dell, Apple, Sony, Toshiba, Gateway, Lenova, etc. There are always some customers who experience problems and sucky support, and they will be rightfully upset and let the world know. That doesn't mean the brand fails, and with Dell rhyming with Hell, lol, means a lot of people will key into that right away.

Oh oh!! The doorbell just rang, gotta go!

I hear ya. But only Dell takes it to these extremes. That is why Dell Hell was coined.

-S