You could also consider running a filesystem check(aka, disk check) on your computer, and on hers. Open up a command prompt and type in the following command...
chkdsk /F
You will probably be prompted to reboot. If you want to you can run it without the /F option and it should show you the results of the filesystem check and tell you whether there are problems that need to be fixed with the /F option. Believe or not, as long as the disk is not failing, a lot of times a problem such as this are due what is called a 'dirty' filesystem. The chdsk utility can help you make sure you have a 'clean' filesystem(no errors with it).
Good Luck
__________________
"Variable this is EasyRhino, do you copy? Over." Loud and clear EasyRhino. "Do we have a gig? Over." That's a Roger, we have a gig. Target is painted, start the music. "Roger that Variable. Into attack. Pickling target. Target is acquired and lit. LGB comin' down!" EasyRhino, circular error probability zero. Impact with High Order Detonation. Thank You, have a nice day.
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