Congrats on your luck and new job
You're actually doing better than me right now. I'm going to have to move to Chicago or Barstow, CA if I don't want to get laid off, and those moves may actually cost me a lot money in the end as junior railroad employees scramble from state to state to fill any open positions. On the bright side, if I go to Barstow, maybe I can pop in to say "hello" on the way
I've got an ex-gf who works for Sprint, btw. Used to be in sales and now she does tech support. I'm sure she'd be happy to answer any questions you might have about the profession or industry.