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-   -   Windows Installer Problems (https://www.subsim.com/radioroom/showthread.php?t=179558)

Sailor Steve 01-26-11 11:49 AM

Windows Installer Problems
 
This all started with a problem with Adobe Reader. It keeps saying there's an update, but it won't let it happen. It says there's a problem with Windows installer. I didn't really care, so I just ignored it.

A second problem was with AVG antivirus. One day it just quit working, and when I tried to redownload and reinstall it nothing happened. So I found Microsoft Security Essentials and things have been fine.

Today MSE suddenly said it wasn't working any more and I needed to upgrade. Upgrade doesn't work. So I try to reinstall it, and it says there's a problem with Windows Installer. I tried a couple of different programs that claimed they could fix it, with no luck.

So I tried to update Windows Installer, and it didn't work. So I found there's a newer version and downloaded it. When I tried to run the newest version of Windows Installer, it said I couldn't because there was a problem with - Windows Installer.

So how do I fix this thing anyway?

Herr-Berbunch 01-26-11 11:53 AM

Check out http://support.microsoft.com/kb/2438651

Hope it helps.

Edit: Woohoo! Beat Frau to it.

frau kaleun 01-26-11 11:55 AM

Quote:

Originally Posted by Sailor Steve (Post 1583129)
So I found there's a newer version and downloaded it. When I tried to run the newest version of Windows Installer, it said I couldn't because there was a problem with - Windows Installer.

Well if that isn't :damn: :damn: :damn: :stare:

Don't know if this will help, but it's worth a look:

http://support.microsoft.com/default...;en-us;Q315346

Feuer Frei! 01-26-11 11:56 AM

This may help :-
1. Start, Run and type cmd
2. Type msiexec /unregister (note the space) and press Enter
3. Type msiexec /regserver (note the space) and press Enter

http://support.microsoft.com/kb/2438651/en-us

Sailor Steve 01-26-11 12:47 PM

WOW! So many quick answers! I'm going through them one at a time, and will report back when I know something.

Sailor Steve 01-26-11 12:59 PM

Well well WELL! I tried the links with no luck. One of their suggestions was the one Feuer Frei! said might help, except they had a space before and after the '/'. It didn't work. When I got to Feuer Frei!'s post I recognized the difference.

Well, I have now installed the newest version of Installer, the Adobe Reader update finally worked and I've just finished updating MSE. That did the trick.

Thanks all! :rock:

Now to see if I can reinstall AVG. :sunny:

frau kaleun 01-26-11 01:16 PM

Quote:

Originally Posted by Sailor Steve (Post 1583216)
Well well WELL! I tried the links with no luck. One of their suggestions was the one Feuer Frei! said might help, except they had a space before and after the '/'. It didn't work. When I got to Feuer Frei!'s post I recognized the difference.

Well, I have now installed the newest version of Installer, the Adobe Reader update finally worked and I've just finished updating MSE. That did the trick.

Thanks all! :rock:

Now to see if I can reinstall AVG. :sunny:

I think FF's was the short & sweet version of what Microsoft advised in the link I posted - has something to do with reregistering Windows Installer (?) which made no sense to me but I've never come across that issue before. Anyway - whatever works! :woot:


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