Strategy First - download problem
 

I was wondering if they have gone under. I bought the download Monday and unsuccessfully downloaded it that night on my slow connection. Sent 4 emails to the support email addy so far without any response. :nope:

They aren't out of business as far as I know and their customer service is usually pretty darn good. It may just be that their tech support service is backed up due to the combination weekend/holiday.

I'll pass along you issue, let's see what we can find out.

thanks
Neal

I'll pass along you issue, let's see what we can find out.

thanks

Thank you that is much :) appreciated

Did you hear from SF?

Neal

No but thank you for asking. My cousin downloaded the game using a thing called bit torrent and I installed it and applied the registration key that I had purchased from Strategy First to get it up and running. I am just printing out the manual as I type this. Looks like a good game. :up:

Since buying this, I also paid for and downloaded "Air Raid - this is not a drill" from Strategy First, so my problem with 1914 - SOF must just have been a glitch.

You downloaded the game from a torrent...? :huh: How did you purchase a key from Strategy First to use on a pirated copy of the game? If you bought a registration key from SF, try downloading the version of the game that comes with the key. Tell me if that works.

I think he might've used the key he was given with the purchased copy on a copy that his brother downloaded, I dunno :-? A bit like borrowing your friends disk, but illegal :rotfl:

Neal,

I believe I already answered that one.

• I received a proof of purchase from Strategy first that included the download key first and it was that download that didnt work!
• I paid for a game that would not download properly.
• I tried redownloading 23 times (I also had purchased the extended download option) and I received an error message every time I tried redownloading.
• I emailed the company 4 times over a week and received absolutely no response, (and still havent).
• I obtained a non working copy (pirated?) from another source and applied the download key supplied in the proof of purchase and the copy works fine.

I dont consider I have done anything wrong. I paid Strategy First for a product that they did not supply so I got it from elsewhere. I DID pay for it. :hmm:

Ok, gotcha. I did not see anywhere in your initial post that you "received a proof of purchase from Strategy first that included the download key first and it was that download that didnt work!"

Here's the deal, e-mail me at subsim@subsim.com I will forward your message to Strategy First. A rep there has already contacted me by e-mail, I think a direct note from you to him can clear this up pronto.

thanks
Neal

Baxter, send an e-mail, I can't help you without establishing contact.

Neal I have sent you a PM but can you now delete this thread please. All is fixed and the company have reset my downloads to zero thanks.