Windows shut down help required
 

Hi, hope somebody can help me with this .. I can't shut down my Computer unless I use the button on the box. When I try using the on-screen, I get the following message..

Copying ...
Windows is currently working with a file. Either wait for Windows to finish, or close it before you quit Windows

Well, I don't have anything active and I've brought up Windows Task Manager and nothing so I don't understand it and it's driving me :damn: ! Is there a simple solution to this as I don't want to keep turning the box of tricks off by the button all the time !

I'm guessing you may have a backup program that's using the HDD and preventing it that way. Just a guess, though. I've never had that problem.

go under processes (the one that shows the exe.'s) and show me some of the odd looking ones....(like EXPLORE.exe [default is EXPLORER.exe, notice the 'r' is gone)

You may have a virus...

go to the microsoft help site and type in the as much of the message as you can in the advanced search....

It's okay, solved problem by system restore method but thanks for replying Guy's :up:

I had a problem where the computer would lock in the shutdown process.You could leave it an hour and it would still be stuck.I never did solve it-I just swapped it with a new one from the manufacturer.

I had the same problem. But it seemed to fix up after a couple of spyware / virus sweeps.

I dont think it was infected as it was new out of the box and I had never used it on the internet.