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-   Subsim Events & Activities (https://www.subsim.com/radioroom/forumdisplay.php?f=236)
-   -   Info: Downloads, Bonus Mods, & daily allowed download amount (https://www.subsim.com/radioroom/showthread.php?t=185237)

Onkel Neal 01-21-17 07:07 PM

Quote:

Originally Posted by Onkel Neal (Post 2443669)


I'm afraid we don't have a credit card merchant account, so we cannot take your credit card info (I really don't want to have that info anyway). You can easily send an Amazon e-gift card and achieve the same thing, if you like. Click here, and then on the "Gift Cards & Registry" link near the center, top, then "Send an e-gift card". Our email address is subsim@subsim.com

many thanks, Please be sure to mention your Subsim forum name in the gift card comments so I can upgrade your account, sir.

Neal

.........

Motodave 01-23-17 10:44 AM

downloads
 
Was able to download a couple of files after registration, but no more downloads allowed since then. Must one become a paying member to download files?

I understand there is a limit, but my limit seems to be zero.

Jimbuna 01-23-17 11:24 AM

Quote:

Originally Posted by Motodave (Post 2460132)
Was able to download a couple of files after registration, but no more downloads allowed since then. Must one become a paying member to download files?

I understand there is a limit, but my limit seems to be zero.

http://www.subsim.com/radioroom/showthread.php?t=203091

IceMike 01-23-17 03:13 PM

Appreciate this being mentioned.

toxcima 03-01-17 11:10 AM

how to cancel
 
How do you cancel your sub ?

Onkel Neal 03-02-17 07:06 AM

Send me a PM

zorilya 04-27-17 07:08 PM

Possible donation problem.
 
I donated on the 01/03/2017 at the first officer level, It appears that I was charged again for this in April.

I am not making an issue about the amount, It is a small sum but I would like to bring it to your attention since according to my Subsim account the First officer level is good for 3 months (meaning I should've been charged again in June).

I will keep an eye out myself and be sure to update this If I get charged a further $5 in May.

Onkel Neal 04-28-17 05:53 AM

Thanks for letting me know, I definitely consider any billing error an issue. If you made a First Officer donation in Jan, then three months later is April, right? That sounds normal, and it will come up again in July. As with all subscriptions, it will send you an email with the cancel option.

If you are unhappy with re-subscribing, PM me. I can refund your donation if you wish, sir.

thanks:Kaleun_Salute:
Neal

anthonyadlington 06-29-17 12:41 AM

Membership
 
Hi guys

I could be wrong but im sure i picked the captain membership long ago

Here is the paypal id 24776840L6114341U

Came out on the 15/june/2017

Onkel Neal 07-04-17 07:41 AM

Quote:

Originally Posted by anthonyadlington (Post 2495906)
Hi guys

I could be wrong but im sure i picked the captain membership long ago

Here is the paypal id 24776840L6114341U

Came out on the 15/june/2017

Hi Anthony, thanks for your support, yes sir, I see you have been a long time champion. I don't know why the status flipped back to regular member, it does confirm what you say, June 15, 2017. I have set it to Admiral for you. Thanks for alerting me so I could fix it.:Kaleun_Salute:

Neal

IVO 08-25-17 07:13 PM

I made Donation never got avatar ect
 
Hello Neal,
This is my Donation Information 24 hours

Subsim Forum Nick Name: IVO

PayPal Transaction ID: 3F130683HF952770U

$20.00

Thank you

I would like the admiral icon ect.

Onkel Neal 08-25-17 08:37 PM

Yes sir, you are set. Sorry for the delay, no electricty here, damn hurricane.

bill clarke 09-19-17 03:55 AM

How do i cancel my subscription?

Onkel Neal 09-19-17 07:08 AM

I have sent you a PM with the info, thanks

lowbow 10-09-17 10:01 AM

Donation Renewal
 
Hi Onkel Neal,
At the moment I'm at 'First Officer' (3 months donation) which is due to be renewed in this November, (through PayPal).
What I would like to do is upgrade my donation to 'Aces of the Deep' (£19.35 for 2 years).
Could you help me as to how I go about this ?
Regards Lachie (lowbow).

Txema 10-16-17 09:56 AM

Hi Neal,

I am making donations for 10$ every 6 months to get the "Captain" level, that should allow me up to 40 downloads daily. My last donation was on September. However I have noticed that subsim only allows me to download very few mods per day (perhaps less than 10). Moreover I can not get the "Bonus Mods". Could you please check the level of my account in subsim? I think there is something wrong with my account level...

Thanks for your help !

Txema

Onkel Neal 10-16-17 07:15 PM

Quote:

Originally Posted by lowbow (Post 2517715)
Hi Onkel Neal,
At the moment I'm at 'First Officer' (3 months donation) which is due to be renewed in this November, (through PayPal).
What I would like to do is upgrade my donation to 'Aces of the Deep' (£19.35 for 2 years).
Could you help me as to how I go about this ?
Regards Lachie (lowbow).

Hi Lachie, I believe I replied your email with the process, thanks! :Kaleun_Thumbs_Up:

Quote:

Originally Posted by Txema (Post 2518866)
Hi Neal,

I am making donations for 10$ every 6 months to get the "Captain" level, that should allow me up to 40 downloads daily. My last donation was on September. However I have noticed that subsim only allows me to download very few mods per day (perhaps less than 10). Moreover I can not get the "Bonus Mods". Could you please check the level of my account in subsim? I think there is something wrong with my account level...

Thanks for your help !

Txema

Howdy amigo, your account was not renewed back in March. I have activated it back to the Captain level for you. If you would like to keep the Captain level, simply set up a new subscription.

Gracias!

general rampage 1776 10-28-17 10:04 PM

Donation
 
hello: I am general rampage 1776 or Nathan D
I donated $5.00 USD on October 28th 2017
Location: USA, Georgia, Henry County
I was wondering if I could have access to the USN Narwhal MOD, i have Surcouf now and im needing a AA upgrade, it would be helpful if someone like a moderator could contact me soon, thanks for all the great content lads an ladies!:Kaleun_Cheers::Kaleun_Salute:

Onkel Neal 10-28-17 10:55 PM

Aye sir, you are upgraded and ready to roll. THANKS for your support!

Neal

Error-14 12-22-17 06:50 PM

Hey guys, I was trying to kick in $25 donation but when I select it I have no options for payment


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