SUBSIM Radio Room Forums - Woo Hoo! Ubisoft has Shipped!

SUBSIM Radio Room Forums (https://www.subsim.com/radioroom/index.php)

- Silent Hunter 4: Wolves of the Pacific (https://www.subsim.com/radioroom/forumdisplay.php?f=202)

- - Woo Hoo! Ubisoft has Shipped! (https://www.subsim.com/radioroom/showthread.php?t=107129)

Quote:

Originally Posted by Antrodemus

http://www.kurgen.pwp.blueyonder.co.uk/bugger.jpg

:cry:

Same Here

Quote:

Originally Posted by jeffg

I ordered from Ubi this am called first and asked if shipped overnight when I would get the sim and was told Tuesday morning.I ordered and hopefully will be on patrol by Tuesday afternoon.
Jeff

I was told Saturday or Monday for my order to arrive. I wonder if it's becuase my order was sent off to the warehouse yesterday morning. He said if the order went out today, it would probably be an extra day, and the orders that went out yesterday would more than likely be shipping today (for Overnight orders). Either way, putting "Quantity Shipped: 1" on the "My Orders" page is misleading.

Heck, I wasn't even planning on recieving it until the 20th. though. lol

OK folks.

Here's the skinny.

No one's order has actually shipped. You will not get it until the 20th. It sucks. It Blows. But it's true.

I thought I would be greeting my copy right now, but it ain't here. Call that support number you see above and they will tell you what I'm telling you.

Sorry to be the bearer of bad news.

Rocco

how can i contact UBI customer department ??

whats their email ?? Wanna know if they gonna release it in brazil :down:

Quote:

Originally Posted by rocco

Now I dont feel so bad.:D

I'm surprised at how many of you ordered through Ubi instead of from Neal.
:-?

Hmm, isn't it illegal, or at least a violation of Visa rules, to charge a card for a product if the product has not yet shipped?

Kevin

Quote:

Originally Posted by jeffg

I ordered from Ubi this am called first and asked if shipped overnight when I would get the sim and was told Tuesday morning.I ordered and hopefully will be on patrol by Tuesday afternoon.
Jeff

Tuesday is the 13th of March ...

Someone is giving two different stories here and I'm believing both of them, but only one can be true ... :yep:

By the way look what replaced that male thong ad from Amazon ... you know up above there.

Alrighty now!!! UBISOFT says it shipped my order on March 8th 2nd day FedEx.:up: :up: :up:

Quote:

Originally Posted by rocco

I did call the support number, and that is not what they told me. : /

*EDIT* ...and of course, the information I got was inaccurate. Figures.

At least I have ArmA to keep me busy. :D

Seems rocco's information was correct. Just saw this statement from Audibleknight on the Ubisoft boards.

"Hey everyone, there's been some talk in the forums about SH4 shipping early from the US Ubi store so that it will arrive in the next few days. I checked with my contact in the Ubi store, and have been informed that any e-mails received on this was due to a system error due to the change in release date. This means that unfortunately you will not receive your copy of Silent Hunter: Wolves of the Pacific this weekend. I figure it's better that you have an offial statement now, rather than be disappointed this weekend when nothing comes.

I was assured that the Ubi Store will ship the orders as soon as possible with the goal that everyone who pre-ordered at the US store will get it and be able to play on March 20th. I apologize for any confusion and disappointment caused by this. Thanks for your understanding."

Quote:

Originally Posted by rodan54

Finally some official word.

It would be nice if Ubisoft would at least inform people via their website, rather than have 2-3 different dates floating around, and then letting discussions carry on for a few days.

Quote:

Originally Posted by Ark

Quote:

Originally Posted by rocco

I did call the support number, and that is not what they told me. : /

Did everybody miss my thread I posted this morning....DIRECTLY after I called and spoke to an Ubi representative and posted what he told me? LOL :D

Edit: this written below was written before the two posts above...

Did you read anything I've wrote?

Mine said it shipped the 8th, with overnight shipping I should be holding it in my hands!!! I called the support number, pissed off because I paid big bucks for overnight shipping. They said it has been delayed and that I should not expect it until the 20th.

I complained, claiming they were shipping it as standard ground in order to save on the shipping costs. He said that is not the case and that when I receive the order I can confirm that it was indeed shipped overnight. Maybe you should try calling again, as I'm not sure when you called, I called Mar. 9th at about 5pm central time.

Hope this can help clear things up.

Rocco

PS I'm just as pissed as the rest of you

Quote:

Originally Posted by rocco

Quote:

Originally Posted by Ark

Quote:

Originally Posted by rocco

Did you read anything I've wrote?

Mine said it shipped the 8th, with overnight shipping I should be holding it in my hands!!! I called the support number, pissed off because I paid big bucks for overnight shipping. They said it has been delayed and that I should not expect it until the 20th.

I complained, claiming they were shipping it as standard ground in order to save on the shipping costs. He said that is not the case and that when I receive the order I can confirm that it was indeed shipped overnight. Maybe you should try calling again, as I'm not sure when you called, I called Mar. 9th at about 5pm central time.

Hope this can help clear things up.

Rocco

PS I'm just as pissed as the rest of you

I too have the same order information, as well as the same shipping. We all seem to get different information depending on what site we go to, who we speak to, or who feeds us information. Of course, Ubi isn't known for the most accurate information. Now we have a community manager telling us that his "contact" told him something different. Yay for a lack of communication. That's what is disappointing. I call in the morning and get one answer. You call in the late afternoon and get a different answer. Is there anybody at Ubi that actually knows what is going on?

I'm not pissed at all. I expected to get the product on the 20th. I just think it's poor form for a company to seemingly completely lack organization.

I hope that clarifies my position on this matter. :)