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Originally Posted by August
(Post 1579377)
Judgment of your betters? C'mon man. All I was doing is commenting on your statement that jury awards for punitive damages aren't the basis for our system of justice. I feel they must be or such things would not be allowed. Is that a wrong assessment?
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Yes, the judgement of my betters. I haven't been around
that long but if there's one thing I've learned in my nearly three decades it's that my elders usually know what they are talking about. I don't always agree with their reasoning but it is usually pretty good. You, yourself, have caused me to call my own judgement into question on more than one occassion, and reversed it in at least two instances.
In this case, I assumed you had better reasoning than the above. Jury decisions are a pretty large part of the basis for our system of justice in both civil and criminal cases. They set legal precedents, even when the judge rules against them. Furthermore, such decisions are often flawed. As you said, juries aren't likely to be sympathetic to the big company when a poor old woman is suffering. That's just human nature.
My concern is that human nature is getting in the way of our better judgement. I'm not unsympathetic to the plight of people who are harmed by incorrect use of products or lack of common sense, but if we act upon such sympathies where will it end? Thus far such logic has led us to award ridiculous setltlements to people who don't deserve them, or are even publicly hated. This is doubly true when they are harmed by their own actions.
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But it's NOT supposed to be boiling liquid. It's supposed to be a cup of drinkable coffee. If a person can't get the lid off without the cup failing then it is indeed an issue, or at least a jury of her peers thought so.
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Actually, it isn't supposed to be a cup of drinkable coffee. It's supposed to be a cup of properly brewed coffee that will survive the trip to the office. McDonalds knows that their primary drive-through demographic consists of people who are on their way to somewhere else. Is it unreasonable for them to believe that their customers would want a hot product and that those same customers would know enough to not spill the contents of such a cup in their laps through sheer clumsiness? If so, they'd better re-enginneer their softdrink cups, which are made of flimsier paper. Or shall we sue them for that as well?
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Right, the important part being they lowered the temperature to a level that won't cause 3rd degree burns. And actually MD now serves it's coffee in laminated cardboard cups which are a lot less likely to crumble and crack.
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And now nobody's coffee is hot when they get to the office (I think someone mentioned that) and we also have to pay more for the containers because one idiot couldn't figure out how to use them.
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She took the lid off to put in condiments. You call that misuse?
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Yeah, if you spill the contents. I'd call that misuse in the same way that I'd call someone burning themselves while stoking a fireplace, or burning their hand whilst oiling a hot engine. There is no good legal reason why anyone should ever be excused from acting responsibly in a situation where they implicitly
know that there is a risk.
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The bottom line here is all she wanted was help with her medical bills, which if you've been following the news are ridiculously high. MD chose to offer her $800 instead. Now I think it's obvious that she wasn't out to score a payday. Had they just done right by their customer it would have saved them hundreds of thousands of dollars.
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And? You're assuming that she deserved medical help simply because she needed it. Any hospital would have stabilized her for free, but that wasn't what she wanted. She sued McDonalds, inc. when they wouldn't settle, despit the fact that the incident wasn't their fault, for no less than the sum of....crap I can't rememeber it now but it was a lot. And she sued them for more than just the physical damage. What she was trying to accomplish should be obvious.