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TorpX 11-22-13 02:13 AM

Quote:

Originally Posted by Armistead (Post 2142614)
Some manager would gather them all up, get them in lines and do exercises while spewing some motivational speech.....

"OK, you guys can do it, 20 jumping jacks..yay Walmart employees"..

What utter BS........

Yeah, I worked for WalMart for almost 4 years. They were the longest 4 years of my life. We would start our nights about 10 o'clock at night, in the Subway area, doing stretches and what not...doing a "cheer" for Walmart. The real motivation though was purely of the negative sort. The managers frequently made threats of "accountability", and reminders that we were in an "at will" state; meaning the company could fire us at will, for any reason, and that there were plenty of potential replacements applying for the jobs. Basically, we were expected to work at 110% every single night. Needless to say, morale was rock-bottom.

About the profitability; one of the managers there told us that while Walmart was making a profit things were not well in the company. Most of the profit and expansion was due to overseas stores, and that in the US profits were not very good. He also said that they had recently closed some warehouses and distribution centers in our state, and thinned out some of the management ranks. It became obvious Walmart was not a happy family.

Some of the people in management were ok, but even if they liked you, there wasn't anything they could do for you. From what they old timers said, years ago, if you worked hard, you could get a raise and a promotion to a better job. By the time I started, those things were long past. The corporate heirarchy dictated that the rules be mindlessly and rigidly enforced, whether they made sense or not. They had computer generated printouts outlining how much freight we had to work in each department, and God help you if you didn't reach their holy targets. Naturally, these targets did not take into account the facts on the ground. One night manager, was famous in our store, for being a world-class SOB. Sometimes, he could be reasonable, but when things didn't go well, he would threaten, harass, and demand. He made our lives a living hell. I used to pray he would be transfered to another store (or be hit by a truck), and I'm sure I wasn't the only one. One of our night-shift associates called him Dr. Jeckell.

We had two assistant managers on nights. Sometimes, one of the day managers would come in to help out, or set things up. Nobody really wanted the job, the night managers were the ones that lost the coin toss. Some of the better ones probably would have been reasonable, if it was their store, and they had the latitude, but they didn't. Turnover among the associates was very high.


From my perspective, Walmart made it's own problems. We had between 12 and 18 associates on the night shift, to stock the store. This number was marginal, at best. We might have been able to do ok with this number, but management seemed wholly unable to manage the freight and make rational decisions. We were chronically short of space in recieving, and therefore, extra pallets had to be worked just to consolidate them and free up space. This was a very inefficient way to do things, and we were in a constant state of exhaustion. It only got worse during the holidays. In my opinion, we had just enough people to stock the store, not enough to stock the store, work all the overstock, clean up the store, and pander to corporate whims. They kept saying there was going to be a new system implemented that would eliminate the overstock problem, but whatever changes they were making seemed to aggravate the situation. Having the shelves completely full was a corporate fetish.

We were told, that in the future, we would scan in and out of our departments with our badges, so management would be able to track us every minute to make sure we were "productive". It was as if the suits sat around trying to think of ways to make our jobs harder and more unpleasent.




Wolferz 11-22-13 07:28 AM

I delivered a load to a Wal*Mart warehouse distribution center once. Their rules were just as inane. We weren't allowed to sit under the trailer while it was being unloaded. We had to drop the trailer and place load jacks under the nose, then go park our tractor in a designated area.

Wal-Mart thy name is inefficiency and unnecessary work:down:.

Stealhead 11-22-13 11:39 AM

Quote:

Originally Posted by TorpX (Post 2143320)
Yeah, I worked for WalMart for almost 4 years. They were the longest 4 years of my life. We would start our nights about 10 o'clock at night, in the Subway area, doing stretches and what not...doing a "cheer" for Walmart. The real motivation though was purely of the negative sort. The managers frequently made threats of "accountability", and reminders that we were in an "at will" state; meaning the company could fire us at will, for any reason, and that there were plenty of potential replacements applying for the jobs. Basically, we were expected to work at 110% every single night. Needless to say, morale was rock-bottom.

About the profitability; one of the managers there told us that while Walmart was making a profit things were not well in the company. Most of the profit and expansion was due to overseas stores, and that in the US profits were not very good. He also said that they had recently closed some warehouses and distribution centers in our state, and thinned out some of the management ranks. It became obvious Walmart was not a happy family.

Some of the people in management were ok, but even if they liked you, there wasn't anything they could do for you. From what they old timers said, years ago, if you worked hard, you could get a raise and a promotion to a better job. By the time I started, those things were long past. The corporate heirarchy dictated that the rules be mindlessly and rigidly enforced, whether they made sense or not. They had computer generated printouts outlining how much freight we had to work in each department, and God help you if you didn't reach their holy targets. Naturally, these targets did not take into account the facts on the ground. One night manager, was famous in our store, for being a world-class SOB. Sometimes, he could be reasonable, but when things didn't go well, he would threaten, harass, and demand. He made our lives a living hell. I used to pray he would be transfered to another store (or be hit by a truck), and I'm sure I wasn't the only one. One of our night-shift associates called him Dr. Jeckell.

We had two assistant managers on nights. Sometimes, one of the day managers would come in to help out, or set things up. Nobody really wanted the job, the night managers were the ones that lost the coin toss. Some of the better ones probably would have been reasonable, if it was their store, and they had the latitude, but they didn't. Turnover among the associates was very high.


From my perspective, Walmart made it's own problems. We had between 12 and 18 associates on the night shift, to stock the store. This number was marginal, at best. We might have been able to do ok with this number, but management seemed wholly unable to manage the freight and make rational decisions. We were chronically short of space in recieving, and therefore, extra pallets had to be worked just to consolidate them and free up space. This was a very inefficient way to do things, and we were in a constant state of exhaustion. It only got worse during the holidays. In my opinion, we had just enough people to stock the store, not enough to stock the store, work all the overstock, clean up the store, and pander to corporate whims. They kept saying there was going to be a new system implemented that would eliminate the overstock problem, but whatever changes they were making seemed to aggravate the situation. Having the shelves completely full was a corporate fetish.

We were told, that in the future, we would scan in and out of our departments with our badges, so management would be able to track us every minute to make sure we were "productive". It was as if the suits sat around trying to think of ways to make our jobs harder and more unpleasent.





Much of what you describe is pretty common at many companies sadly. When I got out of the Air Force I took a job at a call center just to have some income while I weighed my options and found a better job.The place was terrible one serious problem was that there where hardly any lower level management "team leaders" whose primary job was to actually make sure that everyone was doing the job and actually logged into the the system answering the phones.As a result the more lazy workers would simply sit at their desk and log themselves into an auxiliary that was only observable by the team leader on their computer.

The morale was pretty low as it was made pretty clear that there where few chances for advancement.You where always getting talked to by QA for something no matter what it was impossible to satisfy them.Luckily at least this was not a sales type job it was customer support for Verzion DSL(a contract though we where not employees of Verzion). Still though the "metrics" where down right ridiculous and nearly impossible to meet and as a result about 90% of the employees where constantly being leaned on.

We had the ID cards and you had to swipe them as you went through different areas in addition security had cameras all over the place and they would catch anyone who had not swiped their cards.This place had a ridiculous turn over rate I bet easily 5 or 6 people quit each week of course every two weeks they would hire about 25 new people most times a month later only a handful of each new batch would still be there.

The only thing I liked about that job was the 1 hour long lunch break I'd go out to my car and listen to the radio and take a little nap that was the highlight of the day.

I worked there for about 8 months before I found a better job and I have to admit that call center is the only place that I outright quit without giving any advance notice they did not deserve that respect and I had no intent to put them on my resume or use them as a reference.

Wolferz 11-23-13 07:20 AM

Quote:

Originally Posted by Stealhead (Post 2143449)
Much of what you describe is pretty common at many companies sadly. When I got out of the Air Force I took a job at a call center just to have some income while I weighed my options and found a better job.The place was terrible one serious problem was that there where hardly any lower level management "team leaders" whose primary job was to actually make sure that everyone was doing the job and actually logged into the the system answering the phones.As a result the more lazy workers would simply sit at their desk and log themselves into an auxiliary that was only observable by the team leader on their computer.

The morale was pretty low as it was made pretty clear that there where few chances for advancement.You where always getting talked to by QA for something no matter what it was impossible to satisfy them.Luckily at least this was not a sales type job it was customer support for Verzion DSL(a contract though we where not employees of Verzion). Still though the "metrics" where down right ridiculous and nearly impossible to meet and as a result about 90% of the employees where constantly being leaned on.

We had the ID cards and you had to swipe them as you went through different areas in addition security had cameras all over the place and they would catch anyone who had not swiped their cards.This place had a ridiculous turn over rate I bet easily 5 or 6 people quit each week of course every two weeks they would hire about 25 new people most times a month later only a handful of each new batch would still be there.

The only thing I liked about that job was the 1 hour long lunch break I'd go out to my car and listen to the radio and take a little nap that was the highlight of the day.

I worked there for about 8 months before I found a better job and I have to admit that call center is the only place that I outright quit without giving any advance notice they did not deserve that respect and I had no intent to put them on my resume or use them as a reference.

That sounds like Convergys. A call center outfit based in Cincinnati Ohio.
They opened a call center near my home and the wife and I both worked there for awhile. Started out with customer service for DirectTV. The Hughes people didn't like the way the center was managed so they left. We went through DSL customer service afterward. I got sick of their pandering and quit mid shift one night. The place is closed now.:O:

swamprat69er 11-23-13 08:20 AM

Quote:

Originally Posted by Wolferz (Post 2143695)
I got sick of their pandering and quit mid shift one night.

That is the way I quit places that I hated working at. I left one place and dropped their loaded trailer on its' nose for them.

Wolferz 11-24-13 04:26 PM

Quote:

Originally Posted by swamprat69er (Post 2143704)
That is the way I quit places that I hated working at. I left one place and dropped their loaded trailer on its' nose for them.


Go find Hercules to crank that sucker up again.:rock:

swamprat69er 11-24-13 05:34 PM

Quote:

Originally Posted by Wolferz (Post 2144211)
Go find Hercules to crank that sucker up again.:rock:

When they phoned me to tell me to crank it up I told them to 'Go' (but finding Hercules wasn't in the response) and the rest isn't printable here.

Wolferz 11-25-13 08:01 AM

Quote:

Originally Posted by swamprat69er (Post 2144246)
When they phoned me to tell me to crank it up I told them to 'Go' (but finding Hercules wasn't in the response) and the rest isn't printable here.


LOL:haha:

It would have been extremely poetic if the dollies had pierced the pavement. :up:

swamprat69er 11-25-13 08:11 AM

Quote:

Originally Posted by Wolferz (Post 2144421)
LOL:haha:

It would have been extremely poetic if the dollies had pierced the pavement. :up:

I haven't been back on the property since. That was over 40 years ago at the start of my driving career.


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