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-   -   A complaint about this game (https://www.subsim.com/radioroom/showthread.php?t=194621)

Daniel Prates 04-25-12 03:33 PM

I am merely comenting this game. Lots of people (take Julhem for instance) have chosen to take matters personally and even to insult me on the matter ("massive entitlement complex"? Ouch. Even my nationality was insulted in another post dowh there. I should perpahs report this to the forum moderators and see what they think of it).

My point was to evidentiate that this game's evident flaws are being downplayed, more than that, swept under the rug by a faction of fanatics (I cant think of another word), that are taking the matter personally and going through huge lenghts to demerit a lot of unsatisfied costumers - as if we were not within our rights to demand a fix for the problem.

People like this julhem guy have actually helped me to prove just that. I cant understand it, really I cant.

Herman 04-25-12 04:17 PM

I quite agree. There will always be folks who think that as long as it runs on their personal system, it must run on everyone else's.

I've seen all kinds of oddities and crashes, but there isn't really much to send as there is no Save Game function. Also, a good many of my MP matches end in crashes due to overloads of the server. Again, I have no access to it. I doubt a video or screenshot would be of much use.

soopaman2 04-25-12 06:02 PM

Quote:

Originally Posted by Bilge_Rat (Post 1875258)
Hardware issues are often the hardest ones to pin down. PCs come in all sorts of different configurations, different hardware, software, drivers, etc. I have worked as a Beta tester before and no matter how much the Devs tried to test their game or patch on as many different configs as possible, as soon as the game/patch was released, you would invariably have users posting about technical problems.

That is also one of the major reasons why major developpers/publishers are moving to consoles, since when you design a game for the XBOX, you know every player will be using exactly the same hardware.

This is the reason why I give smaller developers more room. They do not have the experience nor money to playtest 1000 different configurations.

I am just glad some devs do not "take the easy way out" with making a console version, then porting it to PC as an afterthought later.

Yet the (mainly monetary) limitations should not cloud the vision they had, which in my opinion is a solid and rare naval sim, that is fun. With time and patches, I am sure it will improve.

Drewcifer 04-25-12 06:56 PM

It was a 19 dollar game.

Paradox is famous for buggy releases. Sword of the Stars 2 STILL isn't even Full Feature complete and its been out for what over half a year now?

Sure you paid for a product and you are entitled to complain. However I don't think you really got the short side of the deal. They sold you a product and they are currently attempting to fix it. I bought it and I have shelved it.

I feel like people are getting premature on the panic button. hell the naval sim genre is notorious for their games to not even be considered 'good' or in their 'prime' until the community has had time to mod them up anyways.

So short story- "Yes you bought a CHEAP game, its broken, but its being worked on. Give it time to mature before you have a meltdown."

Bilge_Rat 04-26-12 07:31 AM

latest words from the Devs:

Quote:

We're working on fixing it as fast as we can. As I said this issue does not turn up in any machines it has been tested on here, so we try to find a system where the problem can be observed and thus fixed. In the meantime we're improving memory management and optimizing code.

http://forum.paradoxplaza.com/forum/...4#post13749284

I really don't know know what more you can ask for.

I totally understand the frustation of players who cannot currently play the game, but the posters who complain that the game was released in a rushed, incomplete and/or buggy state unfortunately do not understand the nature of PC software in general or of PC gaming software in 2012.

Version 1.0 of any software will always have some technical problems, that is a fact of life. The real question is whether the developpers/publishers will support the game, fix whatever problems crop up and continue to further develop the game.

Daniel Prates 04-26-12 09:11 AM

On this subject, many opinions (not coincidentaly, coming from people who got the game to work) fall into a generic cathegory: its a cheap game, chill out, its being worked out etc.

I would like again to stress out that the whole reason I am taking this matter so seriously is not the bug itself. Its a matter of PRICIPLE. It is the problem that this kind of rushed-out, flawed games are becoming increasingly common. It is the posture that the comunity is taking, in increasingly larger numbers, to silence complaints and treat the developers and distributors as people doing us favours.

Where this road is going to lead us? It has become so impopular do cricticize the devs, that many people has sent me private messages to agree with me. Why private? Are we afraid to say what we think, now?

stormrider_sp 04-26-12 09:18 AM

Quote:

Originally Posted by Bilge_Rat (Post 1875602)
latest words from the Devs:



http://forum.paradoxplaza.com/forum/...4#post13749284

I really don't know know what more you can ask for.

I totally understand the frustation of players who cannot currently play the game, but the posters who complain that the game was released in a rushed, incomplete and/or buggy state unfortunately do not understand the nature of PC software in general or of PC gaming software in 2012.

Version 1.0 of any software will always have some technical problems, that is a fact of life. The real question is whether the developpers/publishers will support the game, fix whatever problems crop up and continue to further develop the game.

You say you understand the frustration of people who can't play?
This goes to Arclight as well.

You and Arclight, are probably having a good time playing, ignoring its obvious flaws, but you are having a good time, the game is running.
I can't play! It freezes during every attempt!

What else can I say about the game?
Shouldnt I push the Panic button or wait until god knows when because they are a small team of devs...

Is it my attitude?



Cheers

Arclight 04-26-12 10:10 AM

T'is the underhanded stuff;
Quote:

Originally Posted by stormrider_sp (Post 1875207)
I meant task force because while I´m radiating the targeted one, I´m rushing the other one to group up with the Frigate.
But you´re right, you only have to kill 2 ships and the mission terminates itself instantly.

There's no reason there to take a shot at the game because you don't like the mission end screen.

That's why I'm bothering you. Not because I think you don't have a right to complain, but because you do so in a manner that is downright offensive.


And yes, I'm perfectly familiar with not being able to play something I payed for. Silent Hunter 5, which I bought at release for easily twice the price of NWAC, was unplayable for a large amount of time. The Ubisoft servers it was shackled to went down on several occasions.

Let's not even get started on how the quality was compared to NWAC.

0rpheus 04-26-12 11:08 AM

Quote:

Originally Posted by Daniel Prates (Post 1875636)
On this subject, many opinions (not coincidentaly, coming from people who got the game to work) fall into a generic cathegory: its a cheap game, chill out, its being worked out etc.

I would like again to stress out that the whole reason I am taking this matter so seriously is not the bug itself. Its a matter of PRICIPLE. It is the problem that this kind of rushed-out, flawed games are becoming increasingly common. It is the posture that the comunity is taking, in increasingly larger numbers, to silence complaints and treat the developers and distributors as people doing us favours.

Where this road is going to lead us? It has become so impopular do cricticize the devs, that many people has sent me private messages to agree with me. Why private? Are we afraid to say what we think, now?

While this is in some respects true, in that release of 'rushed' or incomplete games is becoming the norm in some cases - it has more to do with the relative ease of modern communications mediums (the patching process, especially when 'delivered' by a third party interface like Steam) and cash-strapped Publishers pushing devs to finish working on a game before its ready in order to recoup investments or running costs from the release. It has very little to do with the actual developers, in the great majority of cases.

While your 'take a stand' notion is a noble one, unless you can simultaneously convince a good 80% of the current gaming demographic to join in your protest, it will achieve nothing. Beyond that, it would do you credit to consider the circumstances of each game/dev/publisher independently - consider NWAC, with its team of six or so relatively independent devs under a small publisher, and corporations like Ubi, like EA and so on - the larger, 'peer' companies that actively enforce this business model.

Target your ire if you wish it to be effective, and remember that polite ire is harder to ignore than impolite.:up:

Julhelm 04-26-12 12:41 PM

Quote:

Originally Posted by Daniel Prates (Post 1875269)
People like this julhem guy have actually helped me to prove just that. I cant understand it, really I cant.

Maybe it's because I work in game development and have first hand experience of having to ship a game no matter what and then be rewarded by usersgoing on a crusade to blast the product because they stumbled upon some bug (Apple doesn't let the really gamebreaking bugs past their review). We even had users consistently post scathing, blasting reviews on iTunes for each new patch even though we had long patched their original complaint, which was a server bug that would randomly not award XP after a match.

So yeah, take a chill pill. They've said they're trying their hardest to fix it ASAP. So be reasonable about it. Game development is a hell of a lot more difficult than you probably imagine it to be.

stormrider_sp 04-26-12 01:59 PM

Quote:

Originally Posted by 0rpheus (Post 1875691)
While this is in some respects true, in that release of 'rushed' or incomplete games is becoming the norm in some cases - it has more to do with the relative ease of modern communications mediums (the patching process, especially when 'delivered' by a third party interface like Steam) and cash-strapped Publishers pushing devs to finish working on a game before its ready in order to recoup investments or running costs from the release. It has very little to do with the actual developers, in the great majority of cases.

While your 'take a stand' notion is a noble one, unless you can simultaneously convince a good 80% of the current gaming demographic to join in your protest, it will achieve nothing. Beyond that, it would do you credit to consider the circumstances of each game/dev/publisher independently - consider NWAC, with its team of six or so relatively independent devs under a small publisher, and corporations like Ubi, like EA and so on - the larger, 'peer' companies that actively enforce this business model.

Target your ire if you wish it to be effective, and remember that polite ire is harder to ignore than impolite.:up:

:up:
You´re right.

stormrider_sp 04-26-12 02:02 PM

Quote:

Originally Posted by Julhelm (Post 1875729)
Maybe it's because I work in game development and have first hand experience of having to ship a game no matter what and then be rewarded by usersgoing on a crusade to blast the product because they stumbled upon some bug (Apple doesn't let the really gamebreaking bugs past their review). We even had users consistently post scathing, blasting reviews on iTunes for each new patch even though we had long patched their original complaint, which was a server bug that would randomly not award XP after a match.

So yeah, take a chill pill. They've said they're trying their hardest to fix it ASAP. So be reasonable about it. Game development is a hell of a lot more difficult than you probably imagine it to be.

So is my job.
But I´ll be fired if I fail.

Daniel Prates 04-26-12 02:25 PM

You take a chill pill, julie. I am making a valid protest, without any sort of swearing or insulting. You on the other hand have found it valid to insult me personally as a means of argument. A moderator have even shown up a dozen of posts earlier to pinch your ear for it, in case you havent noticed. This says enough about the validity of your points.

So you are a dev to, eh? Actually this explains a lot. You know, you have given me an Idea (expressly by the way). The NWAC people can afterward tank you pesonally for it. Why don't I just go to the custumers reviews page on gamersgate and steam, if indeed I am the bitchy unresonable sob you are posing me to be, and report all this nice conversations we are having? The guys from "total whatsoever" that are developing this game (under the wings of poor old paradox, which I assume must also be subject of pity from our part) can then thank you personally for that. How about it? How about new custumers seing for themselves that a complaint is responded by some random guy like you insulting me on a personal stance?

So, again, you take a chill pill, dude.

Julhelm 04-26-12 03:46 PM

Quote:

Originally Posted by Daniel Prates (Post 1875780)
You take a chill pill, julie. I am making a valid protest, without any sort of swearing or insulting. You on the other hand have found it valid to insult me personally as a means of argument. A moderator have even shown up a dozen of posts earlier to pinch your ear for it, in case you havent noticed. This says enough about the validity of your points.

Point out exactly where I have "insulted you personally".

0rpheus 04-26-12 05:10 PM

Quote:

Originally Posted by Daniel Prates (Post 1875780)
You take a chill pill, julie. I am making a valid protest, without any sort of swearing or insulting. You on the other hand have found it valid to insult me personally as a means of argument. A moderator have even shown up a dozen of posts earlier to pinch your ear for it, in case you havent noticed. This says enough about the validity of your points.

So you are a dev to, eh? Actually this explains a lot. You know, you have given me an Idea (expressly by the way). The NWAC people can afterward tank you pesonally for it. Why don't I just go to the custumers reviews page on gamersgate and steam, if indeed I am the bitchy unresonable sob you are posing me to be, and report all this nice conversations we are having? The guys from "total whatsoever" that are developing this game (under the wings of poor old paradox, which I assume must also be subject of pity from our part) can then thank you personally for that. How about it? How about new custumers seing for themselves that a complaint is responded by some random guy like you insulting me on a personal stance?

So, again, you take a chill pill, dude.

But you're protesting to us, here, which is useless, because none of us are involved with the game. :hmmm:

As for posting an argument with a stranger from a different forum as evidence that the NWAC guys are somehow terrible people, well now we're in bizarro-land, so I will leave you with this

http://amazingdata.com/mediadata35/I...0295613033.jpg

and wish you well! :salute:

Sorge 04-26-12 08:49 PM

Quote:

Originally Posted by Arclight (Post 1875666)
T'is the underhanded stuff;

There's no reason there to take a shot at the game because you don't like the mission end screen.

That's why I'm bothering you. Not because I think you don't have a right to complain, but because you do so in a manner that is downright offensive.

Seriously? I think you're reading a bit much in there. I didn't pick up on any attitude in that statement at all.

Reality is, people just feel different about the state of this game based on their personal experience. I see no resolution for that. Is the product perfect? No. Could it have matured more before release? Probably. Are they putting in the effort to fix and improve it? Definitely. Are we so used to buggy games that we accept mediocre quality? Most likely.

Let's agree to disagree. And if someone's bitching about the game in the forums, so what? Let the devs deal with them, it's their product to defend. My 2 centavos.

jpinard 04-26-12 10:40 PM

Quote:

Originally Posted by Daniel Prates (Post 1875636)
On this subject, many opinions (not coincidentaly, coming from people who got the game to work) fall into a generic cathegory: its a cheap game, chill out, its being worked out etc.

I would like again to stress out that the whole reason I am taking this matter so seriously is not the bug itself. Its a matter of PRICIPLE. It is the problem that this kind of rushed-out, flawed games are becoming increasingly common. It is the posture that the comunity is taking, in increasingly larger numbers, to silence complaints and treat the developers and distributors as people doing us favours.

Where this road is going to lead us? It has become so impopular do cricticize the devs, that many people has sent me private messages to agree with me. Why private? Are we afraid to say what we think, now?

You're like the guy who cries about the quality of his $1000 Caviar while his neighbors are starving.

What pisses me off, is watching two friends die the past 2 weeks in their early 40's. One from an illness that could have been helped if he had proper health insurance. So not a lot of sympathy in my heart for your principled stance on a $20 game that has already had patches and has further patches coming. I want to live in your world where berating 6 developers for their game not being perfect "yet" is the worst I have to deal with.

No one is trying to tell you you cannoot speak, but if you're going to be this shallow - then don't whine when you're called out on it.

jpinard 04-26-12 10:50 PM

In case you missed it on the official forum - my game has issus too (I can't get past Baltic Breakout due to it hanging). But I have a bit of decency, and understand making a game doesn't carry the same critical urgency as the software in a dialysis machine or pacemaker. I know they will fix it.

Arclight 04-26-12 11:36 PM

Quote:

Originally Posted by Sorge (Post 1875928)
Seriously? I think you're reading a bit much in there. I didn't pick up on any attitude in that statement at all.

I really don't think I am. I'm not basing it off a single post; it goes back to every post here and at Paradox. I know one of his major complaints is the way missions terminate.

Anyway, I'll throw in the towel. I've had a discusion with Daniel over at Paradox and that was perfectly civil. We both had our say, made our points and even though we don't nescesarily agree I feel we understand eachother. Sadly it doesn't work out like that with everyone.

Daniel Prates 04-28-12 04:03 PM

Quote:

Originally Posted by Arclight (Post 1875963)
I really don't think I am. I'm not basing it off a single post; it goes back to every post here and at Paradox. I know one of his major complaints is the way missions terminate.

Anyway, I'll throw in the towel. I've had a discusion with Daniel over at Paradox and that was perfectly civil. We both had our say, made our points and even though we don't nescesarily agree I feel we understand eachother. Sadly it doesn't work out like that with everyone.

Arch is absolutely right - and I should mention that from my part (and his) we have also kept it civil here too, not only there.

This past few days have been enlightening - some other guys compared this conversation to death of close ones, others to caviar.... others suddenly don't remember that they have said themselves just a few days ago and have to be quoted on themselves. It goes to show how far into neverland are opinions going these days.

I am throwing in the towell too.


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