Oct 24 2020: Subsim main server maintenance - report any issues HERE

[Onkel Neal]

https://www.subsim.com/radioroom/picture.php?albumid=1206&pictureid=11588



Forums have been scanned, updated and hosted on a new server.
Continue using the forums as normal.

Please post here if you see a problem with anything (but no idle comments, please).

Email working?
Notifications working?
Wait until tomorrow to report anything with notifs and emails, please.

Links working?
Downloads working?
Avatars, sigs, awards?
Let me know starting now if you see a problem.

Any other issues, post here.

thanks,
Neal
SUBSIM


FIXES CHANGELOG

Not staying logged in when clicking main forum link - fixed
New Members page for infracting spammers - fixed

..
.
.
.
.

[Gerald]

Neal! Prob. to post links for "Sailing thread".

[ET2SN]

Forum link on the top header of the front page no workie. :O:
Forum link in the middle of the front page works. :subsim:

[HW3]

Sign in on main forum page not working right. It says welcome when you click it to sign in but doesn't show you as signed in.

[Mr Quatro]

Log in and log out is qwerty

After you log in you can't post unless you go back to the thread to post on your own

and log out has you still logged in even after you leave and come back

[Onkel Neal]

We are having some issues with the main forum page, I see the same, when you log in, click the main SUBSIM banner at the top left, it shows you as not logged in.

Update: Ok, after browsing the forum, now when I click the SUBSIM top left banner, I still show as logged in. That may have something to do with the cookies on one's PC. It has seemed to start behaving after a few trips through the forum.

[Onkel Neal]

Getting PM popup notice that does not go away.

[Onkel Neal]

From a user via PM:

Hi Onkel Neil,
I have an issue trying to change my password.

I'm logged in the forum but when I try to edit my password, i get kicked out to the login screen advising me that I'm not logged in.

Can you check?
Kind regards,
Fred

[Onkel Neal]

Neal! Prob. to post links for "Sailing thread".


What?? Details, please.

[Onkel Neal]

Forum link on the top header of the front page no workie. :O:
Forum link in the middle of the front page works. :subsim:

Are you referring to the gold FORUM image on the subsim.com banner?

Yeah, that's not a priority, looking for anything not working with the forums.

[Aktungbby]

'new posts ' not showing up.

[Aktungbby]

'new posts ' not showing up. EDIT: INCL. THIS ONE; JUST NOW!

[Onkel Neal]

'new posts ' not showing up.

If you were the one who made the new thread, and then you click to see New Posts, you won't see your new thread since you were the one that made it and you've already seen it.

Under New Posts, the newest I see is 10-24-2020 10:59 PM

There might be a setting for that, I'll check.

[Gerald]

What?? Details, please.Thanks Neal, everything seems to work now when I saw your test, however, a delay remains and log in prob. Update : No don't work out in that way....I try to do a post all seems good but after the links come up "all was gone".

[Jimbuna]

Jimbuna unable to log in or access the 'business' areas!!

I addition, only way I appear as logged in is if I view one of my posts made prior to server maintenance.

[fitzcarraldo]

No problems posting, download from forums, search, User CP.

In the main page don´t work the yellow buttons to news, forum, store. The links work.

Regards.

Fitzcarraldo :Kaleun_Salute:

[Onkel Neal]

Our tech guru says

I just made a change to fix an issue regarding logging in and then still seeing yourself as logged out (then browsing to another page would show you as logged in again).
I believe it should work properly now.

[Onkel Neal]

No problems posting, download from forums, search, User CP.

In the main page don´t work the yellow buttons to news, forum, store. The links work.

Regards.

Fitzcarraldo :Kaleun_Salute:


Good feedback. Yeah, main page don´t work the yellow buttons to news, forum, store that's not a priority, looking for anything not working with the forums. I am taking that header image out completely.

[Onkel Neal]

Jimbuna unable to log in or access the 'business' areas!!

I addition, only way I appear as logged in is if I view one of my posts made prior to server maintenance.

Fixed

[Gray Lensman]

subsim.com main page does not work yet.

[Onkel Neal]

subsim.com main page does not work yet.

Can you be more specific? Does not work, as in "page not found"?

Is it the subsim.com at IP 50.28.98.109 ?

Enter subsim.com here https://www.site24x7.com/find-ip-address-of-web-site.html

[Gerald]

Ok! When I make a post it does not come up as before, so on the first page ... it is the changes that apply? ... I have to go to GT to find the post ...:o

[Onkel Neal]

No, just remember, when you make a post, it's not new to you. As long as others see it in New Posts it's ok.

Please post any other bugs or issues, let's move on.

[Mad Mardigan]

Despite knowing that I was logged in, I followed up on a link to the download section, BUT.. when the page finished loading up, the site swore that I was NOT logged in.

No clear idea, if this is affecting all links that point to the download section or not.. just know I had this happen in just 1 instance

This occurred in the posting for Fall of the Rising Sun: Ultimate English forum posting.

Here is the post & the link in it, that this occurred:

https://www.subsim.com/radioroom/showpost.php?p=2702819&postcount=2058

[Gray Lensman]

Can you be more specific? Does not work, as in "page not found"?

Is it the subsim.com at IP 50.28.98.109 ?

Enter subsim.com here https://www.site24x7.com/find-ip-address-of-web-site.html


when I enter subsim.com on my browser input line it just stays blank, no 404 or anything... just hangs

[Gerald]

No, just remember, when you make a post, it's not new to you. As long as others see it in New Posts it's ok.

Please post any other bugs or issues, let's move on.
Neal! It is clear that when a NEW post is posted by a member, it is NEW to him or her. Since the thread's here is a serial that many are. this is
completely different thing. This means concretely that it is not possible to follow the posting in real time as before, because you "have to" go back all the time, for example in the general topic or where the post was, the option does not help with reloading the page either.

[Onkel Neal]

Despite knowing that I was logged in, I followed up on a link to the download section, BUT.. when the page finished loading up, the site swore that I was NOT logged in.

No clear idea, if this is affecting all links that point to the download section or not.. just know I had this happen in just 1 instance

This occurred in the posting for Fall of the Rising Sun: Ultimate English forum posting.

Here is the post & the link in it, that this occurred:

https://www.subsim.com/radioroom/showpost.php?p=2702819&postcount=2058



Ok, so like this?


https://youtu.be/xa8xlJiIGmc

[Onkel Neal]

when I enter subsim.com on my browser input line it just stays blank, no 404 or anything... just hangs


What browser are you using? Mobile device or PC? Apple or Windows?

Enter subsim.com here https://www.site24x7.com/find-ip-address-of-web-site.html

https://www.youtube.com/watch?v=1SRHP98vP4I

[GrenSo]

The link for downloads on the mainpage goes to the IP adsress 199.19.78.115 instead of domain subsim.com.

The full links is at the moment "https://199.19.78.115/radioroom/downloads.php" but I think it should be "https://www.subsim.com/radioroom/downloads.php"... or I am wrong?

[Onkel Neal]

The link for downloads on the mainpage goes to the IP adsress 199.19.78.115 instead of domain subsim.com.

The full links is at the moment "https://199.19.78.115/radioroom/downloads.php" but I think it should be "https://www.subsim.com/radioroom/downloads.php"... or I am wrong?

Yes, excellent, thank you :up:

Fixed.

[Mad Mardigan]

Ok, so like this?


https://youtu.be/xa8xlJiIGmc

:Kaleun_Cheers:

Yeah, just as the vid shows. :yep:

Know that I signed in, got confirm that I was logged in, went to the forum post, clicked on the link to the item in the downloads section, when that page finally loaded up... it said in order to do anything (view the download, much less to download) said I had to sign in... even though I had done so.

Like I mentioned... no idea if that is occurring with any other links that direct you to the downloads section or not... I noticed that it occurred with that 1, in particular...

You did ask to point out any issues that occur & that is what I did...

Letting it be known of, so that it can be looked at to correct so that it doesn't occur.

M. M.

:Kaleun_Salute:

[Gray Lensman]

What browser are you using? Mobile device or PC? Apple or Windows?


<snip>




I use Mozilla's FireFox with DuckDuckGo as a search engine. I temporarily tried subsim.com using Windows 10 Edge and it does comes up, so for some reason your new location does not like FireFox which works with every other site I use it for including your old site. That's a shame though. I won't be switching because FireFox add-ons allow me to block the constant bombardment of ads and associated malware on YouTube and elsewhere.

[stoppro]

I have no problems with firefox and subsim. works perfect with all the add on enabled.

[Gray Lensman]

I have no problems with firefox and subsim. works perfect with all the add on enabled.


Interesting... So I switched the search engine to google instead of duckduckgo and the problem persists.


edit> I even temporarily disabled my addon Adblocks and it still persists.


Not a real issue since I hardly ever visit the home page of subsim.com. I was mainly using it as my entry into the forums to reduce shortcuts.

[Onkel Neal]

I use Mozilla's FireFox with DuckDuckGo as a search engine. I temporarily tried subsim.com using Windows 10 Edge and it does comes up, so for some reason your new location does not like FireFox which works with every other site I use it for including your old site. That's a shame though. I won't be switching because FireFox add-ons allow me to block the constant bombardment of ads and associated malware on YouTube and elsewhere.

Ok, I am trying to recreate your situation but still not having any luck. What am I overlooking? What FF add ons are you using?

Firefox can't load websites but other browsers can (https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can)



https://youtu.be/QUOEIRDeOuc

[Onkel Neal]

Despite knowing that I was logged in, I followed up on a link to the download section, BUT.. when the page finished loading up, the site swore that I was NOT logged in.


Here is the post & the link in it, that this occurred:

https://www.subsim.com/radioroom/showpost.php?p=2702819&postcount=2058


Should be fixed now, thanks. :up:

[Onkel Neal]

Interesting... So I switched the search engine to google instead of duckduckgo and the problem persists.


edit> I even temporarily disabled my addon Adblocks and it still persists.


Not a real issue since I hardly ever visit the home page of subsim.com. I was mainly using it as my entry into the forums to reduce shortcuts.

If it something I can fix, I want to fix it.

[Gray Lensman]

If it something I can fix, I want to fix it.


Whatever it is, it only affects your front end page. subsim.com.


edit> the FireFox addons that I'm using are Adblock for YouTube and Adblock Plus, BUT I disabled them and the problem persisted as stated above, so I don't think it's the addons.



I can use the search engine to bring up your listing "subsim" via the search engine and click on any one of the separate links for Downloads, Forum, Game Store, Classic Subsims, Reviews, and Links and they all work just fine, other than your subsim.com/index.php link which subsim.com defaults to when entered in the browser http entry area.

[stoppro]

try clearing the cauche. there no reason that should be happening

[Gray Lensman]

try clearing the cauche. there no reason that should be happening


Bingo. That did the trick. We're set to go now'


Thanks and Regards

[Onkel Neal]

Problem solved. Thanks stoppro. There's a reason why you are so highly regarded. :Kaleun_Thumbs_Up:

[stoppro]

glad to help- i know rebooting a site is a pia

[Gerald]

Neal! I got the picture now on a another positive view, thanks! :Kaleun_Thumbs_Up:

[skidman]

When editing a post and clicking the small thingies for adding picts, urls, smilies etc. nothing is inserted. Typing the corresponding code (:03:) gives the proper result.

Tested on macOS (Safari / Firefox) and Win10 (Firefox). Browser cache was emptied to no avail.

Cheers
skid

[Onkel Neal]

Testing

:salute::03::D
When editing a post and clicking the small thingies for adding picts, urls, smilies etc. nothing is inserted. Typing the corresponding code () gives the proper result.:timeout:
:o
:Kaleun_Wink:

google.com

Link to google (https://www.google.com/webhp?hl=en)

Testing

more tests of font size


Editing here, adding smilies, images





:haha::shucks::arrgh!:




linked image
https://media-cdn.tripadvisor.com/media/photo-s/11/8a/4d/f3/view-at-sundown-from.jpg

[Onkel Neal]

Going to need to see this in action, is working for me with Chrome and FF.

[skidman]

OK, thanks for testing. So maybe my user profile is toast?

[Onkel Neal]

No sir, I'm sure your profile is no different than anyone else's but I cannot recreate the issue. You are able to post with all functionality, just limited when editing. I will keep looking into it, there's a reason, I just don't know what it is yet.

Waiting to hear from other users if they have the same issue.

[Mad Mardigan]

Should be fixed now, thanks. :up:

:Kaleun_Cheers:

Just checked & see that it is...

Much appreciated, just trying to do my bit to help keep the site user friendly...

M. M.

:Kaleun_Salute:

[ET2SN]

Speaking on behalf of myself (and probably Aktungbby ), I completely approve of our new front page mascot.

:Kaleun_Salute:

[Onkel Neal]

From propbeanie:

The forum is not updating the "read post" indicators, either between logged in visits, or logging out and then logging back in.


With myself logged in, I click the New Posts link in the top nav bar.
I can then click a topic, scroll through the topic.
Return to the New posts and that topic no longer appears, since it has been read.
Can you check that?

Demo https://youtu.be/4usztkA65d0


while attempting to use "Quick Links" from the main menu, and then under "Quick Links", use the "Mark Forums Read", got a vBulletin Message: "Your submission could not be processed because a security token was invalid."

Yes, I see the same, made a small change to the code in the navbar template, seems to be fixed.

thanks!

[Onkel Neal]

Made some changes to the smtp email set up, so let me know if you are NOT getting the usual notifs via email, thanks

[Onkel Neal]

test, no notif, delay

[Onkel Neal]

test, notif, delay

[Onkel Neal]

test, notif, SSL none, delay

[Onkel Neal]

test 5

[skidman]

This reads exactly like when I'm troubleshooting MS Exchange servers. My thoughts are with You.

Back to the unclickable items when editing posts problem. I tried to reproduce the problem today on my office PC (Boss raised his brows, but he says we're going corona-broke every other minute, so maybe I should not give a damn) and would like to report the lastest twist: Now I can insert code by clicking icons in the edit screen, but I can't insert code (by clicking the icons) in the new post screen. This is weird. Sorry.

[Onkel Neal]

This reads exactly like when I'm troubleshooting MS Exchange servers. My thoughts are with You.

Back to the unclickable items when editing posts problem. I tried to reproduce the problem today on my office PC (Boss raised his brows, but he says we're going corona-broke every other minute, so maybe I should not give a damn) and would like to report the lastest twist: Now I can insert code by clicking icons in the edit screen, but I can't insert code in the new post screen. This is weird. Sorry.


Are you saying you tried to reproduce the problem today on a different PC:

When editing a post, you are unable to insert smilies, images, links, change formatting (bold, italics, underline) using the icons in the toolbar areas?

And now on a different PC you were able edit a post and insert smilies, images, links, change formatting (bold, italics, underline) using the icons in the toolbar areas?

But now you cannot when making a new post?

[skidman]

Yikes

[skidman]

And now on a different PC you were able edit a post and insert smilies, images, links, change formatting (bold, italics, underline) using the icons in the toolbar areas?

But now you cannot when making a new post?

Rgr that. And my home PC now shows the same behavior, so to not complicate the problem:

https://www.dropbox.com/s/3s7qc7l4dnlf627/edit.png?raw=1

The edit screen: everything OK

https://www.dropbox.com/s/h64slvcxu0a2jyo/newpost.png?raw=1

The newpost screen: Nothing is clickable

Thanks again

[Onkel Neal]

Could you switch your language to English and try it?

[ET2SN]

Just wanted to throw out a "FWIW". There's also a new Win10 update going out I call "Remember the Windows memory leak? Let's play with it again". :timeout:

Ah, Micro$oft. Making our lives easy again..

BTW, what happened to our animated front page gate guard? :k_confused::wah:

[skidman]

Switched to English (US)

Looks good

https://previews.123rf.com/images/drawkman/drawkman2002/drawkman200200436/140268779-cute-cartoon-monster-mascot-waving-vector-illustration-of-funny-baby-alien-character.jpg

https://www.dropbox.com/s/mwivif2s7k22ssu/0689230022626.jpg?raw=1

:):doh::up::hmmm:

Thanks Neal. skidman = happy camper

[Onkel Neal]

Ok, so I need to check the non-English styles, something is not working with them. thanks

[Onkel Neal]

Switched to English (US)

:):doh::up::hmmm:

Thanks Neal. skidman = happy camper

Try it now in German, please, go ahead and make a post, and then edit it, see if it works.

[skidman]

Perfect! :Kaleun_Applaud:

https://uboat.net/media/photos/deadl.jpg

https://cdn.britannica.com/11/60711-050-068E6F3F/U-218-Kiel-Germany-1941.jpg

Cheers

:Kaleun_Salute:

[d@rk51d3]

Issue just started for me today.

Access to Subsim.com is blocked by malwarebytes for a Trojan.
Probably a false positive...... I hope.

[Onkel Neal]

Yes, I see Malwarebytes is flagging it, but we cannot find any reason why. I have Malwarebytes Premium on my PC and every day it scans but finds nothing.

Google is showing no unsafe content also
https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fsubsim.com&hl=en

I will have the new server security team do another scan, but as far as I can tell, it is a false positive.

[d@rk51d3]

Yes, I see Malwarebytes is flagging it, but we cannot find any reason why. I have Malwarebytes Premium on my PC and every day it scans but finds nothing.

Google is showing no unsafe content also
https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fsubsim.com&hl=en

I will have the new server security team do another scan, but as far as I can tell, it is a false positive.

Could be linked to the downloads section.

Mods were being flagged by chrome, and resisting download.

Just the system being overly cautious, I think.

[Onkel Neal]

Ok, we contacted Malwarbytes to examine the alert and they agreed it was an error, should be fixed now.

[Catfish]

Hmm, i cannot delete posts, and i cannot pick emoticons to put in the text?

[Jimbuna]

Hmm, i cannot delete posts, and i cannot pick emoticons to put in the text?

I've contacted Neal about similar issues but it might help if you would also.

[skidman]

Hmm, i cannot delete posts, and i cannot pick emoticons to put in the text?

Had a similar issue after the server maintenance: Neal told me to switch language of the web interface (from German to English): Everything OK and stayed that way when I switched back.

[Jimbuna]

Had a similar issue after the server maintenance: Neal told me to switch language of the web interface (from German to English): Everything OK and stayed that way when I switched back.

So are you currently (as of this moment in time and not this morning) experiencing no issues on the board?

[skidman]

Rgr that. No issues for me: all the icons in the "new post" window are working: :D :up:

https://i.pinimg.com/originals/72/2c/25/722c25c7c167a2af38847e8e69f6f089.jpg

https://www.invisiblethemepark.com/wp-content/uploads/2009/06/germanuboat.jpg

And I just successfully deleted a post.

[Onkel Neal]

I see some of the styles are broken, will have a look at them.

[Gerald]

No icons or greetings can apply at the posting, or salute for new members or those returning.

Update note: Can NOT use quote either, everything "seems" to be endangered.

[Onkel Neal]

Which style?

[Gerald]

Style? Classic I guess, English. Otherwise you will probably have to specify. But the settings I have since before do not work. My AW works great no flags warning. Good reload speed.

[Gerald]

Update note: SmartDark. W10 -64 bit. Chrome 86.0.4240.183 https://chromereleases.googleblog.com/2020/11/stable-channel-update-for-desktop.html

But my Android,(Samsung Galaxy S20) suffer the same. Setting the same as desktop. Update https://chromereleases.googleblog.com/2020/11/chrome-for-android-update.html

[Onkel Neal]

Please note the style name

[Gerald]

I have SUBSIM Smartdark no doubt!!

[Onkel Neal]

Test of posting with Mobile, icons, links, etc


:Kaleun_Applaud::Kaleun_Cheers::o
Lorem ipsum dolor sit amet, consectet (https://www.subsim.com)ur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.:):hmmm::salute::up:

[Onkel Neal]

test with style admiral blue

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

:):hmmm::ping::):up::wah:

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
:arrgh!::shucks::yep::O:

[Reece]

No smilies, no embedded pictures or quotes, editing/posting screen background white. My old PC machine is windows XP (Hmmm smiley)

[Catfish]

Issue: Using Win 10 r1909 or so, Edge browser (but same with Firefox), Smartdark setting. Trying this now on a Win7 machine with Firefox: Again when i click on the right Smilie board i cannot pick any, the mouse arrow remains the same when hovering over a Smilie. I cannot insert empty lines between paragraphs, trying this here after &quot;...Smilie.&quot;, the blocks are merged together in one. I can post pictures linked to Imgur. https://i.imgur.com/bQ9XtV2l.jpg

[fitzcarraldo]

Issue: Using Win 10 r1909 or so, Edge browser (but same with Firefox), Smartdark setting. Trying this now on a Win7 machine with Firefox: Again when i click on the right Smilie board i cannot pick any, the mouse arrow remains the same when hovering over a Smilie. I cannot insert empty lines between paragraphs, trying this here after &quot;...Smilie.&quot;, the blocks are merged together in one. I can post pictures linked to Imgur.

Same here, but until Monday this worked. Today, the smiles panel doesn't work.

Tested with Edge and Chrome, W10.

Regards.

Fitzcarraldo :salute:

[Onkel Neal]

Could you tell me what options you have selected here in User CP ?

Basic Editor?
Standard Editor?
Enhanced Interface?

[Gerald]

For now It's working as before!

[Onkel Neal]

Same here, but until Monday this worked. Today, the smiles panel doesn't work.

Tested with Edge and Chrome, W10.

Regards.

Fitzcarraldo :salute:

Issue: Using Win 10 r1909 or so, Edge browser (but same with Firefox), Smartdark setting. Trying this now on a Win7 machine with Firefox: Again when i click on the right Smilie board i cannot pick any, the mouse arrow remains the same when hovering over a Smilie. I cannot insert empty lines between paragraphs, trying this here after &quot;...Smilie.&quot;, the blocks are merged together in one. I can post pictures linked to Imgur. https://i.imgur.com/bQ9XtV2l.jpg

No smilies, no embedded pictures or quotes, editing/posting screen background white. My old PC machine is windows XP (Hmmm smiley)


-


-


My awesome tech made some changes, Please report.

[Reece]

All seems to be working again!! :Kaleun_Applaud:

[Gerald]

https://www.subsim.com/radioroom/showthread.php?t=247126&page=6 :Kaleun_Thumbs_Up:

[Catfish]

All working again on my side, thank you!

[Jimbuna]

All back up and running like it says on the label but the one outstanding issue I have messaged you in the 'business' area.

[Aktungbby]

Speaking on behalf of myself (and probably Aktungbby ), I completely approve of our new front page mascot.

:Kaleun_Salute:The devil (gefallen engel) is in the details!:arrgh!:

[mapuc]

For me it has improved. Some issue I had with the older server is now gone.
Kept starting on same post(comment) when I returned after being away from this forum for some hours. Now I come to the latest comment in a thread when I return.

I had as many some smaller issue with the login

Markus