Uplay launcher not working after update

[Frank Ravelli]

Hi guys, I´m really annoyed right now. After more than one week donwloading mods and learning about tweaking SH5 to make it the experience it should be, ubisoft has surprised me today with a backstabbing update for uplay. Of course the program auto-updated without ever trying to ask my permission to do so. And, of course, there are problems afterwards. Serious problems, because now the launcher doesn´t recognize my password. It works in the ubisoft website, but doesn´t work for the launcher. Funny, isn´t it?

I post this here so someone can help me, if you have ever experienced one of these crazy ordeals. It´s really disgusting trying to play a game you have paid for and some stupid program (and the "brains" behind it) preventing to do so.

:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!:/\\!!

[TheDarkWraith]

It´s really disgusting trying to play a game you have paid for and some stupid program (and the "brains" behind it) preventing to do so.

Actually the game itself spawns the Uplay browser, it's not the Uplay browser spawning the game. The game sits in an idle loop waiting for a response from the Uplay browser as to whether it can go ahead and enter into the main game loop or not :yep:

[Frank Ravelli]

problem solved: my password was more than 16 characters long. How is it possible that the system didn´t alert me when signing up is something beyond my comprehension

[TheDarkWraith]

problem solved: my password was more than 16 characters long. How is it possible that the system didn´t alert me when signing up is something beyond my comprehension

You are dealing with Ubisoft remember :dead:

[Random Nonsense]

Im having problems too. Since the update SH5 gets to menu and immediately CTD's. Or at best it CTD's on trying to load a savegame

GRRRR

[Humflebert]

I had the same problem yesterday after the Uplay update, password not recognised, then when I was able to load game, it would crash with save game synch. However it worked fine this morning. I did find that the save game synch did take a bit longer than usual initially.

[mainexpress]

having trouble logging in since this stupid u-play update...even tried a 16 character password with no luck:/\\!! ubisoft is something else...

[icthird623]

After requesting my PW, and then changing the PW still did not work.
Then I remembered I play the game with off line settings.
Changed it to online and I was able to log in. Then reset it back to offline

[wizon27]

Hola compañeros,
Esto es horrible. Mi pregunta es: esto es legal?
Yo ya estaba controlado por Uplay.
Por que no lo comentan antes de cambiar o actualizar?
Esto es de locos!

Hello partners,
This is horrible. My question is: is this legal?
I was already controlled by Uplay.
For that don't comment it before to change or to upgrade?

This is of crazy!

[Trevally.]

Just had the same issue - ubi wants my name and password.:/\\!!

After some headscratching and some small amount of panic - I got it.
I am Trevally and my pasword is always easy to remember, 54321 is my fav biscuit from the 80s:rock:

[kevinsue]

If I could get my hands on the mongrels that accessed my private computer without my permission, I would right at this moment choke the life out of the bastards!!
My game won't even start now. I click on the icon for SH5 and the little round thing spins for a second then nothing.
This is computer HACKING and there are supposed to be LAWS in place to prevent this. You buy a $10 game off them and that gives Uplay the right to break and enter your home and do what they like!
I have just spent a couple of weeks of my free time sorting through all the modding ect, game was working superbly and I was on my way to Danzig Bay for my first patrol and now this!
I am so angry I'm frothing at the mouth and I really would like to KILL them!!

[Firedog180]

After Uplay updated itself yesterday I cannot play SH5. I get to the main screen and when I try to load a game or start a new career I get is a small windows which pops up and says "The internet connection experiences problems and the current game session was saved.Please wait until the internet connection is restored or press the OK button to return to the main menu."
Now I uninstalled all the mods I had and tried to play with original install with no luck, the same message appeared.
I emailed Ubisoft and was greeted with an automated response saying they would look into the problem.
Yeah mates, I too am pissed off with the mongrels who treat us like crap.
I was so looking forward to playing for a few hours. (retired with time on my hands)
Anyone else getting the same message?

[THE_MASK]

Try setting your uplay settings to start the game online and see what happens .

[Mikemike47]

Try setting your uplay settings to start the game online and see what happens .

Agreed. My game would not work after the update either. Changed settings to online. Uplay logged on, found SH5. I went to offline after SH5 showed up in the game display. Clicked the SH5 icon and SH5 loaded fine then.

[Firedog180]

Will give it a go mate, but first I am going to load some of the mods you guys have so selflessly donated here.
I will let you know how I get on.

[kevinsue]

Got it working again (sort of) but only in online mode. It also overwrote my current campaign and replaced it with my old saved career from when I installed SH5 originally.
In offline mode when you click the Play button on the Uplay start screen, it instantly switches to the game exit screen "Thank you for playing Silent Hunter 5.....Time 0 hours 0 minutes etc."
I can't see anywhere you can delete old save games on your Uplay account so it reloads EVERY old save from my original install.
I have SH_NClient.dll patch activated withTDW_GenericPatcher_v_1_0_105_0 so I will turn this off and see what happens.
Can anyone please advise how the orbiter patches should be set? When none are activated, my save games folder is filled up with old save games even with a new install, vanilla SH5 folder in My Documents and starting in off line mode. This was before the Uplay Update when I could play in offline mode!

[THE_MASK]

Right click the SH5 launcher icon and go to Properties / Compatability . Tick the box (Run this program in compatability mode for) choose your operating system . I can now run the game offline .
Start a new campaign

[kevinsue]

G'day Sober, tried that but but no luck, the game won't even start. I'll disable all the orbiter patches and see what happens.
Also Mikemike47 has uploaded another Uplay installer on Subsim for people having problems so I'll also try that as well.

EDIT

Disabled all the orbiter patches, no luck. Tried to install Mikemike47's Uplay installer and it said I already had a later version so.......still no go!

[Firedog180]

Finally got it working again after the Uplay update.
Did as you said Sobers and went online. Uplay loaded and found SH5 (wonders why it didnt find yesterday when I was online?).
Anyway after it loaded I went offline again and found I could still play ..
Now to just work out why I cant see all of Sjizzles charts.

[THE_MASK]

Finally got it working again after the Uplay update.
Did as you said Sobers and went online. Uplay loaded and found SH5 (wonders why it didnt find yesterday when I was online?).
Anyway after it loaded I went offline again and found I could still play ..
Now to just work out why I cant see all of Sjizzles charts.Click on the little button to expand the GUI .

[Firedog180]

Sober I am not sure this is the right place to discuss this but I am using your mep file and mods dated 1701 27052013 and using Sjizzles charts for newui dated 27.05.2013 v2. for some reason I dont have sjizzles name in the user charts drop down therefore I dont have the pic showing AOB which I wanted to try out. This pic was in the earlier version of Sjizzles charts.
Any idea mate?

[raymond6751]

Same problem. Even after sorting out Uplay userid and password change, the game will not load. So I unloaded all mods and have uninstalled the game.

I will try from scratch again.

I found out today that SH5 is discontinued and not even listed on Ubisoft support game listing. I sent them a message but the drop down topic did not list the game. I had to use SH3 in the list and then...no reply yet.

I've spent SO much time on this game, don't want to lose it now.

May 31 update: No luck. They are telling me my key is already activated by another. (me) So, having tried all possible, I bid you all a fond fairwell. I do not intend mucking about with it further. Next time they update, it all my go to pot again. Good luck to all. I go back to SH4, which is still playable and enjoyable.

If I ever see SH5 on sale somewhere, I'll buy it. It is still worth playing.

[RickC Sniper]

I have the same problem Raymond.

Had to do a password reset to get logged in and now it asks for my activation code, which it promptly rejects.

I have a support ticket in and noticed under products they list SH2 and SH3 but not SH5.


Weird

[TheDarkWraith]

I have a support ticket in and noticed under products they list SH2 and SH3 but not SH5.

Weird

I pointed this out some time ago. That shows you just how ashamed they are of it :yep: Kinda like don't list it and people will forget about it.

[RickC Sniper]

I pointed this out some time ago. That shows you just how ashamed they are of it :yep: Kinda like don't list it and people will forget about it.


Wouldn't that suggest they are proud of SH2?? :o

[GMS1970]

Hi everyone, I'm having the same problem. When uplay starts it asks me for my password, which I had to change 3 times before it would even let me sign in and now it is asking me to enter my activation code, then I am told it has already been used " YES BY ME" so I cant even get the game to start.:/\\!! :/\\!!

[Mikemike47]

All because of this new Uplay update.

I went through same frustration between an old and new email account, username, password and reactivation issue. Took 3 times from UBI and Uplay telephone technical help to finally get it right by fixing my account properly.:rotfl2::/\\!!

Uplay ALWAYS updated perfectly before this last update. Never had a login issue until the recent update.

[Gunfighter]

Yep had same problems OK now. Somebody remind me NOT to buy a UBI game again:/\\!!

[bigbill032]

919 460-9778 Past few weeks they helped me with redownloading the game
and some other issues. Obviously the game has to be purchased from them to get support.

[T.Von Hogan]

I wish to thank Uplay for finally convincing me to retire from the Silent Hunter series with their latest update. 41 minutes from the time i hit the uplay icon to the time i actually returned to my current mission has convinced me that 12 years and 4 editions of the game is enough. I shall head to the golf course and wish you gents the best of luck dealing with a company that has steadily gotten worse thru the years.

[Sgtmonkeynads]

I still can't get it to work. I uninstalled, reinstalled, updated, lost all my custom tweaking and mods, re tweaked put mods back, nothing will let me play long enough to get to the dock.

As soon as it starts it logs out and then has the freaking nerve to tell me "Thanks For Playing."

[.EleventhAvenue.]

I can't for my life get this to work any more. I've tried everything in this thread, but the launcher just stops working when I press play :down:
I'm downloading SH3 now, people say that it is the better SH game, but I would really like help with SH5. Hel me Subsim! :subsim:

[Aktungbby]

.EleventhAvenue.!:Kaleun_Salute:

[Jimbuna]

Welcome to SubSim :sunny:

[THEBERBSTER]

Hi EA,

Go to your Control Panel and uninstall your existing ‘Game Launcher.’

It is also adviseable to delete the Game Launcher folder as well.

This can usually be found in your program x86 folder and then inside your Ubisoft folder.

This is the download link in SJFERGY18 post and can be trusted.

http://forums.ubi.com/showthread.php/675733-Ubisoft-Game-Launcher-Download-Forums (http://forums.ubi.com/showthread.php/675733-Ubisoft-Game-Launcher-Download-Forums)

Just follow the easy set up.

After installing it will update the Game Launcher automatically and then take you to Uplay where you can put in your existing login and password.

Peter

[.EleventhAvenue.]

All right, now Uplay works. Thank you!
Now I have problems with the Wolves of Steel mod... the game insta CTD's whenever i start a mission, and Uplay thanks me for playing 2 minutes. Thanks for the thanks Uplay! Iz bestest game launcher.
Maybe I'll try to reinstall the mods...

[THEBERBSTER]

At least we got one the main problem fixed.

[Maki4444]

My Uplay was crashing yesterday(what a useless system btw) I tried reinstalling it and it didn't work. But after a PC restart and opening the game as "Administrator" everything worked fine.

[Sandman_28054]

My problem is a little different.

Lighting ran in on my monitor two or three months ago.

Just bought a new one today.

So I haven't been able to use my computer at all.

New monitor. Keyed up SH5, uplay started, and patched to the latest version, I assume.

Game started no problem.

However, when I launch a game, when I go to the chief in port, I cannot hear him speak (upgrades, torps, etc). Same with the other officer. And when I start looking for mission orders, I can't hear the standard message.

Otherwise the game plays same as before.

[Sandman_28054]

nm, problem solved.

[trindade]

Hi,

Uplay is still needed to play SH5?

Thanks