View Full Version : Problems with lunching the game
tiger shark
08-20-10, 01:13 PM
I apologize for starting this topic again but i don't know what to do.When I bought the game everything was working fine.Then I haven't played it for a couple of months,and now I saw all these great mods so I decided to install it again.I reinstalled my windows Vista(fresh install),installed SP2,graphic drivers,Skype,Opera,Xfire,Avast,Comodo firewall and finally SH5.The problem was when I tried to lunch it.This message showed up:"An Internet connection is required to play this game.Failed to connect to Ubisoft master servers.Please verify that you Internet connection is functional and try again."My connection is functional so I thought It must be Comodo or Avast.I've tried uninstalling them and turning off Windows Firewall but again the same problem.My computer is connected to the router.I've tried in the safe mode but no go.I'm out of ideas what is causing this.Maybe Ubi server is down?:damn:Anyway I'm so pissed off because I paid for this game and I can't do anything.I feel helpless and angry at Ubi and I bought this game because I really love subsims (especially with good graphic) but now I regret my decision.Any help would be appreciated.I've already send email to Ubi about this,but I think they won't be able to help me. :o
SteamWake
08-20-10, 01:14 PM
Your not supposed to eat it....
Sorry, I return you to the (hard to read) topic at hand. :salute:
CaptainMattJ.
08-20-10, 02:39 PM
Ubi server isnt down. theres been many of these threads, and as far as i know no1 knows exactly how to fix it.
Your not supposed to eat it....
Sorry, I return you to the (hard to read) topic at hand. :salute:
Darn you beat me to it :D
THE_MASK
08-20-10, 04:53 PM
Try deleting the microsoft visual c++ redistributable patch in your uninstall programs .
Madox58
08-20-10, 04:54 PM
Depending on your service provider, and your router make?
You may need to do a port forwarding in the router or contact your ISP
to see if they are doing some type of blocking.
I use a highly modified WRT54G and RoadRunner and have no problems connecting when I want to.
:03:
tiger shark
08-21-10, 06:14 AM
What ports should I open in router?
TheDarkWraith
08-21-10, 07:26 AM
Depending on your service provider, and your router make?
You may need to do a port forwarding in the router or contact your ISP
to see if they are doing some type of blocking.
I use a highly modified WRT54G and RoadRunner and have no problems connecting when I want to.
:03:
DD-WRT, tomato, or ?? for firmware in router?
tiger shark
08-21-10, 07:52 AM
Btw,I have Siemens se555 WLAN router and my ISP is T-com
tiger shark
08-21-10, 09:42 AM
Yes,yes,yes,yes!!!I did it!!Uh I'm so happy.
This was the solution:
"To resolve this issue, you will need to manually install the GameLauncher software, which handles the online authentication in the game. Please note that this software MUST be installed to play the game, and cannot be uninstalled or disabled.
First, you will need to uninstall the "Ubisoft Game Launcher" software from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.
After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows). Please do not skip this step, it is very important.
Once you have manually deleted the files left in that folder, you can reinstall the GameLauncher software from: http://static3.cdn.ubi.com/orb...auncherInstaller.exe and then you should be able to start the game."
Madox58
08-21-10, 05:27 PM
Glad to see your sorted Mate.
:yeah:
@TDW,
I use a custom version of Open WRT.
:03:
A friend of mine is the guy who did Ubuntu Ultimate Edition.
He does some 'things' for me at times.
I also have several Hard wired upgrades on the router.
It's a rare v 2 with 32 megs Ram.
I traded several brand new version 5's until I came across this
v 2!
I've added SD card, keyboard and terminal,
(Only way to fix things if you brick it!)
Custom built antennas, and an extra variable speed cooling fan
that reads the temp and operates only when needed.
My neighbors told me that they got a better signal from my router then thier own.
:haha:
So I added reflectors to focus the signal in one direction.
Now if I could just get ahold of an old Satellite dish from PrimeStar.
:hmmm:
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