UBI Site - Can't access at all [Archive] - SUBSIM Radio Room Forums

gum22

03-13-10, 03:39 PM

Title says it all. 1522 EST (Atlanta GA USA) and I've just installed SHV. I can't communicate with the server, I can't register for a UBI account, I can't play my new SHV. I have high-speed access to the net, including this forum, and everything else about my specs passed the installation test w/SHV.

Are the $#%&ing UBI servers under a DOS attack, or can I expect this crap to continue off and on indefinitely, I wonder?

Any of you play today?

Oh well, I guess I should have listened to my gut and much of this community and not bought this buggy software until AFTER they removed the DRM. Sure wish I could comment on how good/bad SHV is, but since I can't even get the game to run (since I can't connect to UBI) I can't.

Back to SH3/GWX for me.

Gumby

Intel Core2 Quad CPU Q6600 @ 2.40GHz
4 gig DDR 2 @800Mhz
x2 NVIDIA 512MB GeForce 9800 GT in SLI
196.21 video drivers
250GB HD
Realtek High Definition Audio
R2.42 audio drivers
Win XP
Comcast Hi-speed broadband cable, etc....

rss0900

03-13-10, 03:40 PM

Here we go again

Nordmann

03-13-10, 03:42 PM

I doubt they are under attack, that was simply an excuse. It's either scheduled downtime (World of Subcraft!), or their servers simply cannot cope with the volume of traffic using them. Personally, the latter sounds likely.

Edit: Saturday night, everyone trying to log in and play their games. The system simply can't handle all those logins.

iron heart

03-13-10, 03:42 PM

Yep home page down and game server second week in a row good going ubi fail:salute:

wetwarev7

03-13-10, 03:42 PM

This is exactly why we complained about the always online requirement from the start!

I am so ANGRY at Ubisoft right now!!!!

alexradu89

03-13-10, 03:43 PM

same here, UBI fails :down: they can't even keep a website up

subsimlee

03-13-10, 03:44 PM

The UBI SH5 site is down too!!!!! Can't even *itch on the FORUM!:damn:

Fozzy22

03-13-10, 03:44 PM

Ubisoft are a JOKE! :down:

skwasjer

03-13-10, 03:45 PM

WOOT! No game, no forget password page, and no homepage! Ubi FTW! :yeah:

http://img381.imageshack.us/img381/3885/ubihomepage.jpg (http://img381.imageshack.us/i/ubihomepage.jpg/)

gum22

03-13-10, 03:45 PM

Lovely, ain't it? I have a feeling SHV will be a superb game once UBI gets out of the way with this insane DRM-scheme and lets us actually play it long enough to start fixing it! A few more weeks of these "can't connect" problems though and I fear the SH series is toast. Why buy software you cant ever play?

Gumby

subsimlee

03-13-10, 03:46 PM

Time to go to E.B. and get my money back I suppose.........

Nisgeis

03-13-10, 03:47 PM

Yeah that happened last time there was that DOS attack.

rss0900

03-13-10, 03:47 PM

50 bucks and the game you don't really own :)

weeksatsea

03-13-10, 03:48 PM

Well you can play if you just browse the "alternative" sources of SH5 .

Frankly Ubisoft can hardly complain if people do this. Total Fail Ubi.

Noren

03-13-10, 03:49 PM

Is the master server down again?

Forum is down alright.

Hartmann

03-13-10, 03:50 PM

Well it seems to be normal with DRM and weekend

Nice, buy a game and don´t play it at your free time :down:

Also , with the time can affect the mods creation, because modders can´t log in and try the modifications, except if they have a lot of time during the week

TheDarkWraith

03-13-10, 03:54 PM

Also , with the time can affect the mods creation, because modders can´t log in and try the modifications, except if they have a lot of time during the week

yes, this is the most aggravating part :damn:

chaparral02

03-13-10, 03:56 PM

This DRM is getting to be a complete joke :damn:

rsvette12

03-13-10, 03:59 PM

Can't play server down, here we go, not good. :down:

Rich

iron heart

03-13-10, 04:00 PM

Yes master server the lot

Ironcoffin

03-13-10, 04:02 PM

What could have been an outstanding game has turn into a massive disappointment for all the loyal sub sim folks...

1) Lessons learned... ever heard of this phase Ubi?
2) Why didn't you build on SH3/SH4 interface? 4 vers of the interface and you toss it to the wind... why? Just to confuse us?
3) Bubbles... are you kidding me?
4) This game is missing many important commands...
5) The graphics are outstanding...
6) DRM wasn't a big deal UNTIL after a week I can't access your servers!

Not sure why the game was released without SUSIM BETA testers going through it with a fine tooth comb. It is painfully obvious that very little beta testing was done (or ubi deceided not to correct the issues).

I recommend you patch this game quickly or it will ruin your repuation and future income stream (might be too late). :o

Flopper

03-13-10, 04:05 PM

WOOT! No game, no forget password page, and no homepage! Ubi FTW! :yeah:

http://img381.imageshack.us/img381/3885/ubihomepage.jpg (http://img381.imageshack.us/i/ubihomepage.jpg/)

LOL, they left custom errors off. They didn't have time to make "ThereWasAnError.html" ??

mattius

03-13-10, 04:05 PM

TheDarkWraith

03-13-10, 04:06 PM

2) Why didn't you build on SH3/SH4 interface? 4 vers of the interface and you toss it to the wind... why? Just to confuse us?

you need to check the SH5 mods forum. New UIs have been released for SH5.

iron heart

03-13-10, 04:07 PM

it has been running ok in uk up untill 18:00 gmt i loged off then came back to log in at 20:30 gmt and the lots down epic fail ubi :down:

PortoFerro

03-13-10, 04:11 PM

Gameserver is working here (Austria)

Website is down though. I could only access the forum with IE last week, Safari and Chrome would not work.

skwasjer

03-13-10, 04:12 PM

LOL, they left custom errors off. They didn't have time to make "ThereWasAnError.html" ??
My thoughts exactly :haha:

BlackSpot

03-13-10, 04:15 PM

Well, I'm looking forward to my compensation on top of my compensation :o

skwasjer

03-13-10, 04:16 PM

Come to think, perhaps they also have all sites running in the same application pool :doh:

Fozzy22

03-13-10, 04:16 PM

How can they get away with such appalling support. Last Ubisoft game I ever buy. They are insane!:damn: (Why can't they just say - We apologise to our patient customers but we are having to work on our servers to improve your gaming experience, they will be back on in approx x hours). That would be so much better. Also an update as to how the next patch is coming along would be most welcome too. They are currently commiting professional suicide. :o How odd........ As for DRM - Someone ought to let them know it was a waste of time as the game has already been hacked to by pass this. You have to laugh, (Or Cry)! :timeout:

Haven't you heard? Ubisoft don't care about the PC Games market anymore, they throw out substandard products (no pun intended) with DRM that doesn't work and means you can't even play the SINGLE PLAYER GAME you purchased.

Guess they are too busy on Splinter Cell Conviction :x

I have pre-ordered Conviction too....but if they don't sort out the problems with SH5 pronto i'm cancelling that order and forget about buying ANYTHING from them again. :nope:

guillaume35

03-13-10, 04:17 PM

4 times`s a week the server is down :up::up::up: good work ubisoft :rock::rock:

Catfish

03-13-10, 04:18 PM

WTF, get the same connection error as last weekend.
Yes UBI i know, must be my DSL plug again :damn:
This "slowly" "starts" to "getting annoying", to put it mildly

Am I the only one ? (Germany here, again)

Greetings,
Catfish

chaparral02

03-13-10, 04:19 PM

Well, I'm looking forward to my compensation on top of my compensation :oYour compensation will be

"If your a very good boy then they let you be able to play your game on monday for a few hours"

:rotfl2:

janh

03-13-10, 04:19 PM

rededge

03-13-10, 04:21 PM

Yup, closed weekends!

And half day Wednesday-- remember those?:zzz:

It's dire...

CrocodileDundee

03-13-10, 04:22 PM

I'M FUMING! 12 times I have started and restarted the *******ing game, each time it gets stuck at the log on screen!!!

WTF!!!!

WANT MY MOENY BACK! Couldn't play the game all SAturday!!!

Im sorry for the devs, but the publishers SUCK!!!:down::down::down:

I'm going to GAME tmwr and exchange SH5 for something else. Sorry, I tried, I gave it a chance but I'm not having this s**t!!!

FINAL VERDICT: BROKEN PRODUCT!

Maltro

03-13-10, 04:22 PM

Same for me... Unable to play... (again) I thank my password didn't works... :damn:
Thank you UBI, you're the chief ! :nope:

Sailor Steve

03-13-10, 04:23 PM

No. In fact there are several new threads just like yours. Read them and weep.

Weather-guesser

03-13-10, 04:24 PM

First time for me....keeps telling me my password is incorrect

jdkbph

03-13-10, 04:24 PM

Are squirrels unionized in France? Maybe they can't get anybody on the weekends to spin the wheel that powers their servers?

G@d|)@^^3d labor laws....

JD

BlackSpot

03-13-10, 04:24 PM

Your compensation will be

"If your a very good boy then they let you be able to play your game on monday for a few hours"

:rotfl2:

THAT STATEMENT JUST SUCKS!!!
Com'on WHICH Monday??????? Eh?

textide

03-13-10, 04:26 PM

From BDU: All uboats will hereby have today off. Surface your boats and get some sun.

PS - Do not send any contact reports. :DL

Dutch89

03-13-10, 04:26 PM

Just installed some Mods, but now server is down and i cant test them out. Disappointing that i cant test game out - i bet those with a STOLEN version can still play

Dutch

PortoFerro

03-13-10, 04:28 PM

Well you can play if you just browse the "alternative" sources of SH5 .

Frankly Ubisoft can hardly complain if people do this. Total Fail Ubi.

Maybe, if you feel comfortable with backdoor agents, trojans and other malware.

As stated on gamezone.de

Warhead01

03-13-10, 04:28 PM

Gameserver is working here (Austria)

Website is down though. I could only access the forum with IE last week, Safari and Chrome would not work.

Servas Do muass i di leida enteischen, bei mir in Salzburg gehts net!!! WTF!!!

jdkbph

03-13-10, 04:29 PM

Why can't they just say - We apologise to our patient customers but we are having to work on our servers to improve your gaming experience, they will be back on in approx x hours

Well... it seems their game and web/forum servers are both down. And if they're really as dumb as this DRM situation makes them look, the idiots probably have their email and CRM systems running on the same boxes.

Assuming they wanted to, how exactly would they communicate with us? Thought bubbles?

Seriously though, there's always the SH5 facebook and twitter pages....

JD

Maltro

03-13-10, 04:32 PM

Servor is back. (france 10:31 pm) Can play at least...

Nisgeis

03-13-10, 04:32 PM

Willkommen Warhead01!

Barso

03-13-10, 04:35 PM

I work like a carthorse all week, up at 6 and work until 6.
I then come home each night and make dinner for my son who I then bath and put to bed.
It's a Saturday and I have just done the usual husband and father things such as go for long lingering walks with the wife and I then chase my son all over the beach.
Just as I get both of them fed and into bed I decide to boot up SH5 and I am confronted with this S**T!
Screw you ubisoft, why do you taunt us?

Iron Budokan

03-13-10, 04:35 PM

I sincerely hope no one is surprised by this.

I don't support this game in its current iteration, but I do wish those who bought it in good faith could actually play it. :cry:

reboot

03-13-10, 04:38 PM

I was able to connect after a couple of attempts. Now I'm afraid to close the game in fear that I will not be able to play this evening, so I guess I will just pause it?

NefariousKoel

03-13-10, 04:47 PM

I feel bad for you guys and can't see how you continue to put up with this DRM sh!t.

Hopefully next time a game gets released with ridiculously draconian DRM, we'll be more unified in boycotting the nonsense so these companies stop treating their customers like this.

And I wouldn't blame anyone for using questionable means in order to play the game they paid for.

Barso

03-13-10, 04:50 PM

It's the last ubi game I ever buy.
I just hope that at some point in the games future they let go of SH5 from the DRM.

Nisgeis

03-13-10, 04:53 PM

No, the DDOS pirates don't work during the week, only on the weekend! They only work during the peak gaming hours, of course! And they are so extremely good that their attack just looks like regular customers login in! Aren't they really smart? ;-)

Wasn't there a 'press release' from a pirate group announcing that as Ubisoft had said that 'if the game servers go down, they would release a patch to remove DRM', then the pirate group said that they were going to take the server down with a DDOS?

I don't know how true that is, because obviously Ubisoft said that in the context of the servers being retired, not denied, but did that press release actually occur? It can't all be a big Ubisoft conspiracy, unless they are posting false reports, or false press releases before their servers go down? They aren't that smart.

ShadowWolf Kell

03-13-10, 04:58 PM

No, the DDOS pirates don't work during the week, only on the weekend! They only work during the peak gaming hours, of course! And they are so extremely good that their attack just looks like regular customers login in! Aren't they really smart? ;-)

The Far Cry 2 forums imply otherwise.

I highly doubt any of the hackers attacking Ubi's servers remotely care about SH5. Mostly it's over Far Cry 2 and some of their other ladder ranked games.

RobP

03-13-10, 04:59 PM

I contacted Play.com today and told them the situation and they have agreed to take back my copy and refund me.

SHV is the last Ubisoft game I will ever buy. I will spend my money with games publishers that give a f*ck and actually produce games that work. :damn:

Feel sorry for the developers - they should really try and find another publisher before its too late.

SabreHawk

03-13-10, 05:10 PM

I've been running SH3 all morning, not a problem.

Say have yu'uns ever though of using the old fashioned telephone?
Try calling them, the phone systems still work like they always have.:yep:

Weather-guesser

03-13-10, 05:11 PM

I'm back up

KING111

03-13-10, 05:21 PM

No way is it Dos attacks.
its every one trying to use the servers at the weekend.
looks to me like anyone that wants to play SH5 or AC2
will be playing weekdays only.
they have only 2 games out????
whats it going to be like
when the servers are trying to run 4 or 5 games you will be lucky
to get on once a month.:damn:

Barso

03-13-10, 05:26 PM

What are they using as servers?
I picture a lonely ZX spectrum 48k sitiing in a cold room powered by a hamster running in a wheel.
Poor hamster mustn't be able to keep the pace after going all week so they have replaced the hamster with its poorer cousin, the gerbil.

Nisgeis

03-13-10, 05:31 PM

What are they using as servers?
I picture a lonely ZX spectrum 48k sitiing in a cold room powered by a hamster running in a wheel.

I don't think they are using a ZX Spectrum powered by a hamster, because the servers did at one point work. The ZX Spectrum requires a nine volt power supply, which the hamster in its native form cannot supply. If Ubi were using a hamster powered ZX Spectrum, then no one would have been able to play SH5 or AC2 at all.

Gilbou

03-13-10, 05:34 PM

Since you cannot play you got plenty time to go read again all those nice posts supportive of DRM from people with 24/24 7/7 online connections that work without problem.

:rotfl2:

Gilbou

03-13-10, 05:35 PM

Yeap I'm playing, all is fine.

GWX makes SH3 really good.

Good hunting.

Barso

03-13-10, 05:35 PM

I like your attitude kind sir :salute:

Gilbou

03-13-10, 05:40 PM

Looks like you all got what you bought.
Exactly as planned, exactly as expected.

Nisgeis

03-13-10, 05:40 PM

Don't diss the Speccy - it has enough processing power to run a nuclear power station don't you know (according to Your Sinclair)! I never did find out though, if that was with or without the memory upgrade (and neither did they).

Noren

03-13-10, 05:41 PM

It could of course be numerous drug-infused hamsters working in a serial connection mode, which will reach about 9.1 volts

JScones

03-13-10, 05:47 PM

C'mon guys, you should be applauding Ubisoft for their latest OH&S initiative. They are seriously considering your health here. OSP now means that you can go out and enjoy the sunshine (or the snow) on weekends.

And all this for only $50 - much cheaper than what you'd pay for gym membership. :yeah:

Nisgeis

03-13-10, 05:48 PM

It could of course be numerous drug-infused hamsters working in a serial connection mode, which will reach about 9.1 volts

Not even Ubisoft would be so... but my God it would make sense... yes... after six days on hard drugs... of course, right now those hamsters are all on a major crash... that would perfectly explain the cyclical nature of the downtime.

ACR

03-13-10, 05:51 PM

well... the DRM was announced here and everybody who has now bought sh5 and was fooled should have known better. i,m very fine with sh3 and gwx and have plenty plenty time to wait :-)

Rip

03-13-10, 05:52 PM

Well, I'm looking forward to my compensation on top of my compensation :o

If this keeps up they could end up giving us each a REAL u-boat! :rock:

Barso

03-13-10, 05:54 PM

The hamsters have been on the pro-plus for 5 days straight!!!!!!!!!!
Give them a break, think of the hamsters and the speccy with its dodgy joystick interface that if pulled out or moved while on would ruin the whole setup.
Can't you see, we are talking about a very sensitive setup here.

Gilbou

03-13-10, 05:57 PM

Nothing is wrong.

Everything is exactly as it should.

You do not play when you want to play.

You play when Ubisoft wants you to play. If they want you to play.

And after a few years when they release the next version, you can be assured the previous version will not work anymore.

You will have to buy the next version.

Ubisoft : bienvenue dans un monde de merde

:salute:

Nisgeis

03-13-10, 05:57 PM

dodgy joystick interface that if pulled out or moved while on would ruin the whole setup.

Are you referring to the Kempston Paradigm?

sav112

03-13-10, 05:59 PM

:oops:Wait that you guys not able to play again, seriously thats just getting silly now.

To all the guys wanting to play at the weekend, that’s disgraceful but buying the game you have supported this move but I know its like being in between a rock and a hard place.

You read peoples views when they say " Your going to loose your freedom to play this" and think yeah thats true but they will make sure it works.:down:

cdrsubron7

03-13-10, 06:01 PM

I find this totally hilarious. I haven't been able to access the Ubi Forums either at work or from home. Tried starting SH5 and itr loaded in about 5 seconds. maybe we should try those hamsters on steroids (HGH). :har:

Barso

03-13-10, 06:04 PM

Are you referring to the Kempston Paradigm?
That was it!
Those were the days.
Playing skool daze and elite with the rubber keyboard.
Brings a tear to my eye:wah:

JScones

03-13-10, 06:15 PM

I've no idea of course, but I'd speculate that the cause is a combination of DDOS and VIPDOS.

DDOS is not that hard to do - anyone can ping the server.
VIPDOS is not that hard to do - anyone with the game can try to play it.

BTW, if the hackers were really serious, they'd be trying PDOS attacks, which are less resource intensive than DDOS attacks but much more damaging...now that is something you don't want to hear.

Herman

03-13-10, 06:20 PM

BTW, if the hackers were really serious, they'd be trying PDOS attacks, which are less resource intensive than DDOS attacks but much more damaging...now that is something you don't want to hear.

For those of us not familiar with IT attacks, what is PDoS? (In general terms, please).

Easy Tiger

03-13-10, 06:22 PM

Funny thing is, most of you knew what you were buying into, with Ubisofts broken game and a hilarious DRM proposition, but yet you laid down 50 bucks for this turkey.

Juliano

03-13-10, 06:22 PM

Having same issues here
Just bought it today
Can´t play the damn game :stare:

Man, I´m so frustrated :nope:
Well... back to Sh3/4

Nisgeis

03-13-10, 06:27 PM

Funny thing is, most of you knew what you were buying into, with Ubisofts broken game and a hilarious DRM proposition, but yet you laid down 50 bucks for this turkey.

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!

JScones

03-13-10, 06:29 PM

Permanent denial of service. Hardware sabotage that usually means a replacement or reinstallation to get things working again. Basically an attack on firmware (phlashing) to render the hardware useless.

One person could do more damage to the system than thousands of "pingers" could ever hope to achieve.

Fincuan

03-13-10, 06:32 PM

I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!l

I thought it was the constant online requirement stopping you from playing? SH3 and SH4 work fine here despite all the pirate rumors and hulabaloo.

John W. Hamm

03-13-10, 06:33 PM

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!

NO OSP/DRM is stopping you from playing!

I feel bad that you guys can't play...I honestly do...many of you have been my friends on here for some years now...but on the other hand I am glad this is happening, and I hope it makes UBI Suffer badly (maybe they will maybe they won't) from the outrage. At the same time though I am a bit (and I only mean a bit) irritated that any of you supported this game in the first place... so for what ever reason it's down it's down and they will go down again...people repeated over and over that this would happen and that it would not just be down from time to time but.....

Easy Tiger

03-13-10, 06:34 PM

Probably true chief, but the 'always online' deal is precarious at best, even for those who have a rock-steady connection.

I'm just a bit disappointed that so many people seem to support Ubisoft's anti-consumerism I suppose :(

Juliano

03-13-10, 06:40 PM

now that´s scaring :o

JScones

03-13-10, 06:46 PM

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!
Actually, mookiemookie speculated this back in February. A few people commented, but I think the idea was largely ignored as being "doomsday naysaying"...or perhaps even simply not understood.

Still, the suggestion was out there, so if buyers chose to not consider it a possibility (you know, because they had fast and stable(TM) internet connections)...

krashkart

03-13-10, 07:07 PM

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!

I totally expected it, given that the protection scheme requires a constant intarwebs connection. It was just begging for attack. *shrug*

janh

03-13-10, 07:25 PM

Actually, mookiemookie speculated this back in February. A few people commented, but I think the idea was largely ignored as being "doomsday naysaying"...or perhaps even simply not understood.

Still, the suggestion was out there, so if buyers chose to not consider it a possibility (you know, because they had fast and stable(TM) internet connections)...

Consider it another formulation of Murphys Law. It just is omnipresent.

krashkart

03-13-10, 07:26 PM

:hmmm:

I phlashed my BIOS the other day... it ran away screaming! :har::har::haha::rotfl2:

Placoderm

03-13-10, 07:37 PM

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!

Sorry Nisgeis, but I agree wholeheartedly with Fincuan, John W. Hamm, and the others on this one...

It was UbiSoft and UbiSoft alone who decided that an always-on internet connection was needed to play this game. In doing so, they left themselves wide open to anyone who wanted to shut them down, and even to the possibility that their own servers could fail...leaving thousands of customers unable to play.

You cannot blame anyone but UbiSoft for what they, themselves decided was the only considered solution to manage the use of their product.

When we (I) bought this game, there was an underlying assumption that if we (I) had an internet connection, we could play (the box specifically states that " A permanent high speed internet connection and creation of a UbiSoft account are required to play this game at all times", but nowhere does it state that we must be connected to the singular non-redundant UbiSoft server, it simply states that we must create an account, and have a permanent connection to the INTERNET )...and it is reasonable to assume that if a UbiSoft server-side error occured that prevented a connection at any one time, that the client software (SHV on our end) would run a diagnostic that confirms we have a connection to said internet...determines that the server is at fault...and allows play as usual. Of course that would assume that UbiSoft had the paying customer in mind when it made it's decison about using this DRM.

Unfortunately, as I stated before, this DRM system is acutally less about piracy (which it does not prevent) and more about controlling customer access to future paid content and upgrades (which it is ideal for, from a targeted marketing prespective).

There are numerous means to protect copyright and piracy, none of which would have been as vulnerable to DDOS attacks...but UbiSoft chose the worst one, and the least effective...leaving themselves open and at the mercy of anyone wishing to shut them down. The only one who you can reasonably blame, is UbiSoft themselves.

KL-alfman

03-13-10, 08:00 PM

My sympathies are with the dos attackers

http://upload.wikimedia.org/wikipedia/commons/thumb/a/a0/Flag_of_Somalia.svg/150px-Flag_of_Somalia.svg.png

:D

krashkart

03-13-10, 08:09 PM

I doubt anyone at Ubi is walking around without a towel to mop away sweat right now. Some major wrench has been thrown into the works, be it human error/interference, unforseen circumstances, whatever the case may be. I can imagine some very stressed-out techs working like mad to solve the problem with the deadline being last week.

I'm not going to defend Ubi's current means of software protection, but I try not to forget that there are people who choose to work in that field of technology who really do care about their customers. If I were lead on any of their teams, that team would be celebrated with a hearty meal, plenty of drinks, all at my own expense, once the problems have been resolved. :up:

That said, I hope the connection issues clear up ASAP, for everyone's sake, and now resume my lurkitude. :DL

:lurk:

Reece

03-13-10, 08:23 PM

:hmmm:

I phlashed my BIOS the other day... it ran away screaming! :har::har::haha::rotfl2:You nutter!!:har: A quick call to child services is in order!:hmmm:

Capt. Willard

03-13-10, 09:00 PM

Well I finally was able to pick up a copy at bb today and of course I cannot get it to run.
I installed it along with the ubi auto patch and when I try to register it says I already have an account and cannot have two accounts off of the same email addy.
OK so I request the forgoten info and it replies with "there is no record of an account on this email addy".
So it thinks I need to register but when I try it says I already have an account but when I request the info they deny I have an account at all:damn::down:
Anyone have a suggestion to get this resolved?
I am trully pissed off right now.
FYI the website would come up during the install process so who knows what is going on.....
Ya know I usually expect some hang ups esp with new titles but have generally had good luck getting stuff to run but I have to agree with folks here ...this company really seems to have its headgear misplaced....

jwilliams

03-13-10, 09:06 PM

Capt. Willard

03-13-10, 09:34 PM

Ubi's servers were down. they are back up now...
So try again. and if still no luck. then contact Ubi surport.

Well it is the same problem everywhere I turn with this company.
I tried it again several times ...same result.
So I go to open a trouble ticket or post a question on their support forum but one cannot do so unless ....wait for it...yes you must be logged in and registered. BIg Sigh.....I need a smoke at this point or something might get destroyed....:damn:

Flopper

03-13-10, 10:04 PM

....wait for it...yes you must be logged in and registered. :har: ... for tech support on your new fax machine, simply send a fax to us at ...

jwilliams

03-13-10, 10:26 PM

Well it is the same problem everywhere I turn with this company.
I tried it again several times ...same result.
So I go to open a trouble ticket or post a question on their support forum but one cannot do so unless ....wait for it...yes you must be logged in and registered. BIg Sigh.....I need a smoke at this point or something might get destroyed....:damn:

Just create a new account... might have to make a new e-mail address too. then open a surport ticket. lol pain in the A$$ i know. But i cant think of any other way around it.

krashkart

03-13-10, 10:44 PM

At great risk to life and limb, I present you the latest news surrounding the recent Ubisoft service disruptions:

http://images.cheezburger.com/completestore/2010/3/13/129130070062117457.jpg

If you saw this earlier in General Topics, my apologies. It fits better here. :DL

Humor: the best medicine for intarwebs growing pains. :salute:

Adriatico

03-14-10, 12:06 AM

Did you see new "read me" file ?

It should be played Mon-Fri 8.00-16.00.

Disturbing DRM for weekend at your own risk...

jazman

03-14-10, 12:42 AM

No, the DDOS pirates don't work during the week, only on the weekend! They only work during the peak gaming hours, of course! And they are so extremely good that their attack just looks like regular customers login in! Aren't they really smart? ;-)

Heh, Ubi's customer base doing its thing is the equivalent of a Distributed Denial of Service (DDOS) attack.

KiwiVenge

03-14-10, 01:24 AM

Has there been official response that this was another DDOS attack?
My gut feeling is it is just UBI servers not being able to handle weekend traffic, but can't say for sure.

Reece

03-14-10, 01:47 AM

Did you see new "read me" file ?

It should be played Mon-Fri 8.00-16.00.

Disturbing DRM for weekend at your own risk...You are joking! surely!:o

Adriatico

03-14-10, 01:56 AM

You are joking! surely!:o

I new it was YOU testing the server Saturdays... even more with that messy time-zone down under...

;)

Nisgeis

03-14-10, 04:21 AM

Actually, mookiemookie speculated this back in February.

Ah, I must have missed that in the 'torrent' ( :DL ) of DRM posts.

Sorry Nisgeis, but I agree wholeheartedly with Fincuan, John W. Hamm, and the others on this one...

It was UbiSoft and UbiSoft alone who decided that an always-on internet connection was needed to play this game.

That's true, but there's two sides to the story. I think people are going off all half cocked on this one. Some are convinced it was user numbers due to the timing of the outage, some are convinced it's a DDOS again due to the timing (why disrupt a quiet time, when you can make a bigger impact during a busy time). Some cite the previous announcement of a DDOS by Ubiriptoft and others to counter that say that Ubiriptoft are lying. If people won't believe what Ubi say is the cause, then they'll never accept anything that is said and will just stick to their assumptions. It may as well be claims of aliens tampering with the DRM servers, because we'll never know if everyone lies... cue spooky music and don tin foil hat.

Have Ubi announced anything yet? No updates on Twitter at all yesterday.

Yak

03-14-10, 07:59 AM

We expected occasional downtime from the Ubi servers, but NO ONE ( I REPEAT NO ONE) predicted a pirate group would launch a DDOS attack on the servers. I mean the pirates are meant to be on our side right? But they're the ones stopping us playing!

Actually I said it numerous times before release, as did many others, on many sites.
Honestly I expected it to be on the launch days of SH5 and Assassins Creed 2 though.
The most surprising thing is it took two weeks to do it.

As for the pirates being to blame not ubi, while I don't defend piracy, what you are saying is like blaming the villagers for not turning the resistance fighters over to the nazis, and it is there fault when the nazi's stage a 'collective punnishment' on the village.

John Channing

03-14-10, 08:11 AM

robbo180265

03-14-10, 08:21 AM

Been playing this morning without any problems - was kicked off the computer by my "other DRM" - my girlfriend wanted to play Wow lol

John - this is how I see it, maybe its the way some of the others do too. Gonna use your post to illustrate only , this is in no-way an attack on you

-Ubisoft include a DRM in the game that means that you have to stay online to play your single player game

- The Ubisoft servers work fine.

- Because the Ubisoft servers are working fine you can play SH 5

- The hackers run a DOS attack on the servers

- Because the hackers run a DOS attack on the Ubisoft servers you cannot play SH 5

- It's Ubisoft's fault for making me have to be online when there is a dos attack going on, its also the pirates fault for carrying out a dos attack

- I'm angry at both

The Enigma

03-14-10, 08:26 AM

- The Ubisoft servers work fine as long as there is not much traffic to handle.

- Because there is much traffic Ubisoft servers aren't working fine and you can't play SH 5

- The hackers are getting the blame (running a DOS attack on the servers)

- Because the hackers run a DOS attack on the Ubisoft servers you cannot sue UBI

- It's that simple

Dutch

03-14-10, 08:28 AM

The more threads I see like this the bigger my smile gets.

All of you who are in the least bit angry at all at anyone regardless if its the "pirates" or the pirates(UBI). The only person you should be angry at is yourself for agreeing to spend 50$ on a game that you do not own.

Remember no one held a gun to your head and told you to buy the "rent" to play the game. The only people you should blame for this is yourselves.

chaparral02

03-14-10, 08:29 AM

Looks like there new DRM is working really great and is stopping 1000's of people from being able to play.....

But there is one little problem,it the 1000's of people that payed for the game :rotfl2:

mookiemookie

03-14-10, 08:30 AM

Actually, mookiemookie speculated this back in February. A few people commented, but I think the idea was largely ignored as being "doomsday naysaying"...or perhaps even simply not understood.

And notice I've not posted any of this "I told you so" crap, unlike some others in this forum. :03:

The more threads I see like this the bigger my smile gets.

All of you who are in the least bit angry at all at anyone regardless if its the "pirates" or the pirates(UBI). The only person you should be angry at is yourself for agreeing to spend 50$ on a game that you do not own.

Remember no one held a gun to your head and told you to buy the "rent" to play the game. The only people you should blame for this is yourselves.

Why even post this garbage?

You stay classy.

robbo180265

03-14-10, 08:33 AM

mookiemookie

03-14-10, 08:36 AM

Nice to see how much you care about the people on these forums.

The smug superiority he feels by making snide comments to strangers on the internet is probably all the self esteem he has in his impotent life. Let him have his moment.

robbo180265

03-14-10, 08:37 AM

The smug superiority he feels by making snide comments to strangers on the internet is probably all the self esteem he has in his impotent life. Let him have his moment.

Rgr that:salute:

Nisgeis

03-14-10, 08:47 AM

Actually I said it numerous times before release, as did many others, on many sites.

I went through all your posts, but couldn't find any post about a denial of service attack on the Ubi servers from you. Maybe I missed it - Could you point me to it please? I'd be interested to read your prediction, with the benefit of hindsight.

SubV

03-14-10, 10:44 AM

http://img169.imageshack.us/img169/6451/ubidogpush6691613.gif

robbo180265

03-14-10, 10:55 AM

http://img169.imageshack.us/img169/6451/ubidogpush6691613.gif
:rotfl2::rotfl2::rotfl2:

Dutch

03-14-10, 12:00 PM

The smug superiority he feels by making snide comments to strangers on the internet is probably all the self esteem he has in his impotent life. Let him have his moment.

There is no smug superiority, it is my opinion. But you still only have yourselves to blame for the fact that you have a game that you can't play. You knew the risk of it when you bought it, yet you still bought it.

I don't particularly care for any of your opinions yet do I attack you? No, have I attacked you? No. Will I attack you? No.

I simply stated that people are blaming UBI and the pirates, yet UBI nor the pirates held a gun to your head and demanded that you buy the game or die.

Just because my opinion differs from yours, whether great or small doesn't mean that I have a holier than though opinion. Its is just my opinion. But seeing as you were to busy posting back to back to back with your buddy attacking my opinion means that you must be one of the ones who are not able to play the game. So if it makes you feel better to attack me because you can't play the game you bought. So be it. I'll allow you to have that satisfaction, simple as it may be.

Good day. Enjoy the game.

robbo180265

03-14-10, 01:07 PM

There is no smug superiority, it is my opinion. But you still only have yourselves to blame for the fact that you have a game that you can't play. You knew the risk of it when you bought it, yet you still bought it.

I don't particularly care for any of your opinions yet do I attack you? No, have I attacked you? No. Will I attack you? No.

I simply stated that people are blaming UBI and the pirates, yet UBI nor the pirates held a gun to your head and demanded that you buy the game or die.

Just because my opinion differs from yours, whether great or small doesn't mean that I have a holier than though opinion. Its is just my opinion. But seeing as you were to busy posting back to back to back with your buddy attacking my opinion means that you must be one of the ones who are not able to play the game. So if it makes you feel better to attack me because you can't play the game you bought. So be it. I'll allow you to have that satisfaction, simple as it may be.

Good day. Enjoy the game.

"The more threads I see like this the bigger my smile gets."

Well that statement says to me that you care little for anyone at these forums.

The way I read it , the more subsimmers that cant play the happier I am because I told you so.

That said I may be reading it completely wrong? Would you care to clarify?

Gilbou

03-14-10, 01:49 PM

I dont own the game nor do I play it.
I will not buy it until drm and online requirement is removed.
If it's not, I will not play it.

But I don't smile because other can't play it. Because I saw
Ubi destroy the Ravenshield series. The Ghost Recon series.
Just another fine game series they turned into.. [censored]

Because I know how to feels to have friends playing online.
You buy the game. Wait for a few days until it comes,
and you install it and start it and... It says you need to
insert the original disk which is already in the drive.
And you ask yourself : ok. So the pirates are playing
the game, and I got an original which I can now stuff into
my ass.

Ubisoft : I hope you die.

Really. Just die and suffer.

badaboom

03-14-10, 02:00 PM

jason210

03-14-10, 02:08 PM

mookiemookie

03-14-10, 03:09 PM

But seeing as you were to busy posting back to back to back with your buddy attacking my opinion means that you must be one of the ones who are not able to play the game.

Nope, been enjoying it all morning, thanks.

So if it makes you feel better to attack me because you can't play the game you bought. So be it. I'll allow you to have that satisfaction, simple as it may be. Actually, I just really think you have a piss poor attitude by gloating over the fact that people can't play the game. Just calling you out on your misanthropy.

Good day. Enjoy the game.
As I said, have been all morning. Welcome to the ignore list.

jwilliams

03-14-10, 04:33 PM

I went through all your posts, but couldn't find any post about a denial of service attack on the Ubi servers from you. Maybe I missed it - Could you point me to it please? I'd be interested to read your prediction, with the benefit of hindsight.

I cant answer wether Yak did. But i did (23 Feb 2010). :-

http://www.subsim.com/radioroom/showpost.php?p=1277548&postcount=1528

Yeah im sure Ubi will see a DDoS attack.... given all the hate towards Ubi's OSP. even steam got DDoS on it's launch and now most people love steam... i never had a prob with steam (offline mode FTW) but ima gonna Hate OSP with a passion

I just hope that Ubi can sort this out before too many of their customers give up on this Game.

jwilliams

03-14-10, 04:37 PM

Some of the posts/ comments here are very funny!:haha: and very clever!!:haha: I'd actually be laughing hysterically at them had I not spent $50.00 on a useless dvd that sits in my pc and spins around but does nothing but make a humming kinda White noise!!!:wah:

Look UBI,I like WhiteNoise as much as the next guy.........but not @$50.00 a pop!!!

ONE of the advantages of Ubi's OSP is that you dont need your DVD in the drive. So you can take it out now. :yep:

Pity they didnt list the disadvantages too eh ? :D

Nisgeis

03-14-10, 04:39 PM

Thanks for the response jwilliams. Who was it that attacked the Steam servers? I wonder what reason they had. How strange the internet is.

jazman

03-14-10, 04:56 PM

Again... just so I understand the logic of your analogy.

- The Ubisoft servers work fine.

- Because the Ubisoft servers are working fine you can play SH 5

- The hackers run a DOS attack on the servers

- Because the hackers run a DOS attack on the Ubisoft servers you cannot play SH 5

- It's Ubisoft's fault

Have I pretty well got it?

JCC

Fixed it for you:

Again... just so I understand the logic of your analogy.

- The Ubisoft servers work fine, but they are not DDOS-hardened.

- Because the Ubisoft servers are working fine you can play SH 5

- The hackers run a DOS attack on the servers, as expected part of being online

- Because the hackers run a DOS attack on the Ubisoft servers you cannot play SH 5

- It's Ubisoft's fault because they didn't harden against expected and typical attacks

- Kind of like the bank keeping your money in a mattress in a back room.

Have I pretty well got it?

JCC

Yak

03-18-10, 02:46 AM

I went through all your posts, but couldn't find any post about a denial of service attack on the Ubi servers from you. Maybe I missed it - Could you point me to it please? I'd be interested to read your prediction, with the benefit of hindsight.

You read through all my posts?
Thats really quite sad, but anyway...

I also posted it on SimHQ's boards, and have read it dozens if not hundreds of times in the discussions at the bottom of articles on various gaming websites, usually dealing with articles about OSP in general or Assassins Creed 2.

Anyone who thinks the idea of DDOS attacks were unthought of is naive to an unimaginable degree.

This is from the 23rd of February since "proof" of what you seem to think of as my amazing Nostradamus like abilities is seemingly so important to you...

http://208.84.116.223/forums/index.php?showtopic=30523&st=40

Post #47

I can imagine every hacker on the planet trying to DDOS the servers on release day too...

As someone who was willingly thrown under the bus by Ubisoft, (Since my money clearly isn't worth as much as yours) I'm now off to the pub, to see if I can play a little 'sink the sub', have fun!

Yak

03-18-10, 03:00 AM

- Ubi produces game many people have no option to play in single player.

- Ubi is denying me and thousands like me, the ability to play SH5, and unlike people with slow computers, no amount of money I can throw at the problem will fix it to enable me to play the game.

- Everyone who buys a copy of SH5 or any other OSP, whether they agree with it or not, whether they have pretty little 'protest signatures' or not, are directly supporting Ubi's policy, and thus by endorsing Ubi's policy, you are denying me the ability to play a single player game.

- I generally don't support hackers, crackers, pirates or other online fiends, but in this case, they're the only one sticking up for me while you all who bought the game effectively stabbing me and everyone else in my position in the back and say 'well sorry mate, but thanks for all the laughs but ummm...Bye'

- Ubi needs to be taught a lesson and brought back down to Earth.
I have no sympathy for anyone who can't log onto this system.

Again... just so I understand the logic of your analogy.

- The Ubisoft servers work fine.

- Because the Ubisoft servers are working fine you can play SH 5

- The hackers run a DOS attack on the servers

- Because the hackers run a DOS attack on the Ubisoft servers you cannot play SH 5

- It's Ubisoft's fault

Have I pretty well got it?

JCC

Nisgeis

03-18-10, 05:39 AM

You read through all my posts?
Thats really quite sad, but anyway...

I also posted it on SimHQ's boards<SNIP>

Well I must admit that I don't frequent 'Tank Net' to read about submarine simulations. You only had about 30 posts that were in a relevant date range and there is a preview on them, so it only took about two minutes. I can see how for some that spending two minutes to find out if something is true or not would be considered 'sad', but I am happy to spend such a vast amount of time to research things. Mookie on the other hand is a prolific poster of prose and I wasn't going to look through his posts, because that would have taken more than two minutes and like who's got that kind of time OMG LOL!

This is from the 23rd of February since "proof" of what you seem to think of as my amazing Nostradamus like abilities is seemingly so important to you...

http://208.84.116.223/forums/index.php?showtopic=30523&st=40

Post #47

As someone who was willingly thrown under the bus by Ubisoft, (Since my money clearly isn't worth as much as yours) I'm now off to the pub, to see if I can play a little 'sink the sub', have fun!

All I asked for was a link to the post, as I was interested to read it. I don't know where all your anger is coming from. You said you had posted it and I had not seen it, so I asked where it was. I did ask politely too. I assumed it was posted on subsim, as that's the forum we are on and it's not a prerequisite to read 'Tank Net' as a companion site to subsim.

I don't think you really mean that you were willingly thrown under the bus do you? That would mean that you wanted it to happen.

I don't think in any case that 'every hacker on the planet' did take part in a DDOS attack, as that would be rather a lot of attacks, by rather a lot of people. Also, the groundswell of opinion is currently turning to their never having been a DDOS attack and it being a ruse by Ubisoft to hide their servers lack of capacity to cope with normal demand at peak times. Which is the turth, I don't know.

Uber Gruber

03-18-10, 05:43 AM

As I said, have been all morning. Welcome to the ignore list.

Mookies famous "ignore list".....he will soon be a very lonely man. Oh hang on....
:rotfl2::rotfl2::rotfl2:

Coldcall

03-18-10, 05:57 AM

I can see the point of anger coming from many folks who have resisted the temptation to buy SH5, feeling they have been let down by those of us who have bought the game and struggle on with the DRM issues and to a lesser degree bugs.

I can also accept that we who bought SH5 are sort of feeding the beast because if Ubi can turn around and say the whole DRM meltdown hardly effected sales, then we all lose as they will continue to ignore the customer base over DRM.

What does not help though, is unofficial spokesmen for Ubsioft (will resist the temptation to call them fanbois) trying to insist their servers are fine and the game is fine in general. I'm getting really sick of the over the top defence of Ubisoft, just as sick as i am getting of the over the top ranting.