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View Full Version : 13th March - Getting tired of this - Can't play again


RobP
03-13-10, 12:53 PM
Today, I have finally decided to take SHV back to Play.com.

Tried to get in today but it sticks on the 'Please Wait Until Saved Games Are Synchronized from Server..' screen. :nope:

I like the game, even in its buggy state, but I don't have too much free time available, so need to be able to play the game when I like. It seems that this is not possible thanks to the DRM.

Game goes back today - I will spend my money on another game from another publisher - one that isn't running a completely unworkable DRM system.

I buy on average around a game a month, but from here on in none of them will be Ubisoft games. Even if I like the game, I will be staying away - SHV has shown me in no uncertain terms what kind of service to expect.

Lets hope that Ubisofts averice doesn't take down the development studio creating the SH series.

I'm back to SHIII from here on in. At least I can play that when I want and where I want.

utops
03-13-10, 01:00 PM
How about a little cup of patience? Shelf this game for a month two or three, there is a chance that ubi remove DRM or fix the servers, because if they don`t do this, they fail with future games published by UBI. So it is a must for them to fix it in near future.

immortal1977
03-13-10, 01:04 PM
Or you can make a different "change"... (well, you know what i mean) and play the game just today :-)

flakmonkey
03-13-10, 01:10 PM
Fingers crosses they take it back, i got mine from amazon and was told it was not possible to return it under any circumstances short of a physical fault with the disc. Fortunatly im loving it so wont be trying for a refund anytime soon:up:

RobP
03-13-10, 01:20 PM
How about a little cup of patience? Shelf this game for a month two or three, there is a chance that ubi remove DRM or fix the servers, because if they don`t do this, they fail with future games published by UBI. So it is a must for them to fix it in near future.

Alas, there is no guarantee that Ubisoft will ever remove the DRM. I suspect that the way it is implemented is to enable future e-gaming where games are ordered and possibly rented online. I can imagine them charging people monthly fees on games to support upgrades and patches.

I'm attempting to return today as the longer I take over this the harder it will be to return.

RobP
03-13-10, 01:24 PM
Fingers crosses they take it back, i got mine from amazon and was told it was not possible to return it under any circumstances short of a physical fault with the disc. Fortunatly im loving it so wont be trying for a refund anytime soon:up:

I do enjoy the game - when it works - but right now I just get frustrated at not being able to play something that I paid for.

In the Uk you can claim that the product is of unmerchantable quality and get it returned. Given the fact that I can't play the game most of the time because of the DRM, I think this qualifies.

It will be interesting to see what Play.Com's response is in the next 24hrs. Either way, under Uk law they cannot blame the manufacturer and pass you there. They as the point of sales must refund you or offer some sort of replacement.

SabreHawk
03-13-10, 01:26 PM
I am seeing this stuff about taking the game back, and uninstalling it cause it's unplayable ect. And im not seeing the logic. And im not seeing the unplayability either. I've been playing it every night since I bought it last friday and will all this weekend too and have only had it fail to connect one time, and that was a fault created on my end by doing a system restore, which according to a UBI tech support guy, will play havoc with the registry and was what caused the game to no be able to connect to the master server.
Other than that one incident, it has ran smooth as butter and never ever failed to connect, nor been dropped by the so called server crashes. Adn I been goin at it for about 2-4hrs a night. Was on for 2hrs this morning.

So I dont think these failures are the game itself, or bugs either. It's got to be something with one's own system causing these things. Could be one of a thousand things.
So guys, dont go off al half cocked blaming the game, it could very well be your computer and it's possible cfg, viruses, virus scan, firewall, and as I said it could one of or any combination of soooooo many things.

RobP
03-13-10, 01:29 PM
I am seeing this stuff about taking the game back, and uninstalling it cause it's unplayable ect. And im not seeing the logic. And im not seeing the unplayability either. I've been playing it every night since I bough it last friday and will all this weekend too and have inly had it fail to connect one time, and that was a fault created on my end by doing a system restore, which according to a UBI tech support guy, will play havoc with the registry and was what caused the game to no be able to connect to the master server.
Other than that one incident, it has ran smooth as butter and never ever failed to connect, nor been dropped by the so called server crashes. Adn I been goin at it for about 2-4hrs a night. Was on for 2hrs this morning.

So I dont think these failures are the game itself, or bugs either. It's got to be something with one's own system causing these things. Could be one of a thousand things.

It is possible that it is my system, but I have a LOT of games, all of which work with no issues what so ever.

I sincerely wish I didn't have the connection/synchronization problems as Silent Hunter V is actually pretty good. But for some reason the DRM is just not working well with my system.

sav112
03-13-10, 01:31 PM
keep with your original thought get your money back and buy a game like you said you want to play this month. As you say you just want to play now



SHV will still be about at a much lower price later on. I’ll pick it up if in fact the Mods do go to work on it later in the year probably December I’m guessing it will be bargain basement material by then. If the DRM is still there later on then I might give it a miss as well although in all honesty I don’t think it would affect me much as the PC is connected to the net 24/7 but its all about there end of the service as we have seen

RobP
03-13-10, 01:35 PM
Play.com have just got back to me (great service), they have authorized my return. Will be taking the game back as soon as the post office opens.

The only thing that would make me return back to SHV is the complete removal of the DRM.

I really didn't want to do this, but the game simply does not work often enough to make it worth keeping.

Fansadox
03-13-10, 01:45 PM
Sure the game has bugs like all the otherr SH games that we got before and yes the DRM is not something we wanted but so far im experiecing no problems whatsoever except for the weekend they got dosattacked.

To me the game is what i was looking for since i hated SH4 with all my heart.

Give it time and people are already making amazing mods.

SabreHawk
03-13-10, 01:49 PM
Well, I wouldnt take it back just yet. Like I was saying, there are so many things that can cause problems when it comes to PC's. And no game or software of any kind can be compatible with every system, and then there are PC's with problems of their own that the user has never solved, or may not even know exist.
To be truthful, sometimes when I think of what a computer is and does, the millions of things going on inside and calculations and what not going on all at the same time it's amazing to me that it works at all.

Now the one time my install failed me last week according to a support tech, and BTW he was extremely helpful and walked me through it hand in hand till it got solved. Give tech support a call, they are there to help and as per my experience with them they will.
And I can tell ya that I could have no idea, what it ended up being as the culprit. A system restore.
What did I end up having to do? Well, uninstall, and reinstall that was it.
Once that was done, connection ability was restored. And hasn't again failed since.
But before that, it would fail to connect each time, and I fought with it trying and retrying for quite a spell on that day. And I tried many many times, but still it would fail. Thats when I called UBI tech support, and they answered within about five minutes of waiting.
And only took talking to him for about 10 min. and he even went to the trouble of checking the master servers to make sure it just wasnt down for some reason.

kylania
03-13-10, 01:49 PM
How about a little cup of patience? Shelf this game for a month two or three, there is a chance that ubi remove DRM or fix the servers, because if they don`t do this, they fail with future games published by UBI. So it is a must for them to fix it in near future.

Be cause we paid $60 to play the game and through no fault of our own we can't. Telling someone to "be patient" and "wait a month or two" is ridiculous.

utops
03-13-10, 02:15 PM
Be cause we paid $60 to play the game and through no fault of our own we can't. Telling someone to "be patient" and "wait a month or two" is ridiculous.
Okay Agreed.
But the time will pass, game evolve to super hyper good sim that we all dream about since forever, what then? This is ubi,you don`t know them?
This all about profit, not "By Gamers For Gamers" just business and they always fail to relase a game playable since gold relase because of deadlines, plus that dirty thing with rootkits etc. Im ignoring this company and im calm because of wonderfull pasionate ppl who want mod this unfinished game.
Thats why my advice is wait for things starting happen instead of get a refund. I sell my Sh3 copy after 1 month playing and year later i buy game again because of mods and great community.

RobP
03-13-10, 02:19 PM
Okay Agreed.
But the time will pass, game evolve to super hyper good sim that we all dream about since forever, what then? This is ubi,you don`t know them?
This all about profit, not "By Gamers For Gamers" just business and they always fail to relase a game playable since gold relase because of deadlines, plus that dirty thing with rootkits etc. Im ignoring this company and im calm because of wonderfull pasionate ppl who want mod this unfinished game.
Thats why my advice is wait for things starting happen instead of get a refund. I sell my Sh3 copy after 1 month playing and year later i buy game again because of mods and great community.

I really like the game despite its current failings. The problem is that right now I cannot play it. Its not a fault of the game, but a fault of the DRM.

I agree, once the community have had their way, this will probably be the best Sub sim we have ever seen. However, what is the good of having the greatest sub sim ever, when one cannot even get into it to play it?

utops
03-13-10, 02:26 PM
Well bad to you, i dont
Yeah and you stuck in German Blockade forever - enjoy...
want nail file ?

TwistedFemur
03-13-10, 02:29 PM
I got taken once with the "online required" crap with Rise of Flight and I will never buy a game that REQUIRES internet connection to play it.

So UBI, take a lesson from valve, improve CUSTOMER SERVICE STOP, RELEASEING ALPHA CODE AND MAKE IT WIDELY AVAILABLE ON RELEASE Day.

I you do this pirateing will drop drastically.

Note: spelling errors....SO WHAT?

vonce1
03-13-10, 02:34 PM
Fingers crosses they take it back, i got mine from amazon and was told it was not possible to return it under any circumstances short of a physical fault with the disc. Fortunatly im loving it so wont be trying for a refund anytime soon:up:

Amazon would take my copy, watch

Fincuan
03-13-10, 02:50 PM
Yeah and you stuck in German Blockade forever - enjoy...

Why on earth would you do that? The other campaigns are a simple .cfg edit away.

Gilbou
03-13-10, 05:53 PM
http://pagesperso-orange.fr/gilbert.fernandes/fun/owned20.jpg

ShadowWolf Kell
03-13-10, 06:08 PM
Be cause we paid $60 to play the game and through no fault of our own we can't. Telling someone to "be patient" and "wait a month or two" is ridiculous.


This.

In fact, this is exactly what I did with SH4. I ended up getting it in the bargain bin. Between TMO and OM, it was well worth it. Of course it only cost me $10 for both SH3 and SH4. ;)

I doubt the DRM issues will be worked out any time soon. Ubi's whole system shows their complete inexperience in that regard. Many other and far bigger companies use DRM systems, but nothing as bad as what Ubi has setup.

On the otherhand, I've also noticed most of the extremely obnoxious DRM systems or protection formats also tend to be the cheapest on the market. In the end, they cost the companies using them far more because they drive customers away in droves. StarForce anyone?

The bigger companies invest massive amounts of money into protection schemes and they've learned being subtle is far better for their bottom line. Companies like Ubi haven't really learned this because they're still trying to get a bigger piece of the pie and they aren't looking at the bigger picture.

Given the state the SH games have been in on release, and some of the other Ubi games I've bought over the years... their financial situation leaves a lot to be desired. In time, they'll eventually follow Eidos and Interplay into obscurity. Two publishers who used similar methods without the market clout to back it up.

The methods Ubi is putting into use at the moment is merely paving the way for an upstart software publishing company to step in at a critical point in time.

Hanomag
03-13-10, 06:15 PM
Think they will ever make SHV for the Xbox 360???? :har:

msxyz
03-14-10, 04:40 AM
How about a little cup of patience? Shelf this game for a month two or three, there is a chance that ubi remove DRM or fix the servers, because if they don`t do this, they fail with future games published by UBI. So it is a must for them to fix it in near future.
Why should they deserve patience?

Would you like to buy a car and then spend at least one day a month to the mechanic to fix something? :shifty:

Or maybe you should try buying some software and when the clerk ask for the money say: "a bit of patience, please. I'll pay you when the bugs are fixed?" ;)

utops
03-14-10, 07:37 AM
Why should they deserve patience?

Would you like to buy a car and then spend at least one day a month to the mechanic to fix something? :shifty:

Or maybe you should try buying some software and when the clerk ask for the money say: "a bit of patience, please. I'll pay you when the bugs are fixed?" ;)
If there was no future with sh5 for modding,editing,customizing i don`t even look at sh5 and stick with sh3/4 also i belive that ubi has a little brainz for abandon this OSP "service",because this not working,and who escalate things faulty by nature, simply loses.
Patience is right thing if you don`t like re-buying like me, but if you starving,your kids has nothing to eat or your rage power level is over 9000, go ahead and get your refund.
Like i said previously, i ignore ubi as publisher, for me they are money sucking corp nothing more i dont expect from them to be change for more customer friendly nicely gamers dream factory. I pay my money to Dan and the dev crew.

simsurfer
03-14-10, 03:51 PM
Its up now for me. USA East Coast.

RSColonel_131st
03-14-10, 04:34 PM
I don't get the guys saying "patience" or "it might be your fault". Are you really going to let the Publisher walk away with your 60USD and patiently wait a few months to get what you paid for and/or let the Hotline guy tell you that maybe your "network cable is loose" (happened to a friend of mine with SH5)?

If it doesn't work but no one returns it, UBI can just laugh all the way to the bank, they don't need to fix it, they already have your money.

TwistedFemur
03-14-10, 05:45 PM
Think they will ever make SHV for the Xbox 360???? :har:

don't laugh, it will probably happen.

jwilliams
03-14-10, 06:15 PM
don't laugh, it will probably happen.

I dont mind consoles getting ports of PC games. It's when its the otherway round i hate.

Fantasm
03-14-10, 06:36 PM
I really don't understand this, "patience" thing. I think we were patient enough waiting for the game... We should not have to be patient and wait for it to become playable...

That being said, If you take the game back now, you have the option of buying it again if and when the bugs are worked out and probably for less money.
If you hang onto it, then you risk...
1... At best a game that once installed will require installing patches and Mods to make it playable... and neither Ubisoft or anyone else learns from this failure...
2... Ubisoft just gives up on it, shuts down the server and you're stuck with a $60 beer coaster and matching box.
3... Ubisoft goes under... and you're stuck again with a $60 beer coaster and matching box.
4... While this is all fresh in the news and your purchase is recent, you CAN return it, try doing it 3 months down the road.... not going to happen.
5... Frustration of trying to rationalise that you're trying to play a game that was released in an unfinished, buggy, and inconvenient form.


Be sensible, take it back... buy a case of beer with the money.... play SH4 or SH3 drunk...

copper01
03-14-10, 07:29 PM
Just got home 8:30 its up in Ohio but lost 118,000 tons did not save my games :nope: man this is really starting to suck. It was a large Convoy with one esscort sank 18 ships in about 2 1/2 hrs all gone now sure wish they would fix this .....

utops
03-14-10, 07:49 PM
Again,this is Ubi i hate that company since forever, because od swallowing SSI and other good companys and turned it in to something not recognizable by quality any more. Second they don`t give a shi- about customers,after you buy theirs product. They are everything what i hate about mainstream.
BUT, they publish a subsim and i love subsims, so yes, patience for me is a good idea.

@Fincuan

This is not working. I menage to sunk Ark Royal three times and in unmod campaign she should apear only once. Bah probably i suck in editing things.

Nafod81
03-14-10, 11:18 PM
Kind of a funny note.

I take DRM with a "roll with the punches" type of attitude. Until two months ago I'd say everything was fine.

I purchased Silent Hunter III with the lovely Starforce. No problems for six years. I started getting BSODs with a wierd file name sfsys.dll or some such.

Sure enough Starforce. Removed it simply enough.

Not that it's any consolation but SHV runs flawlessly for me (once I figured out the 9675 Nvidia drivers were causing my card to overheat,).

BigBANGtheory
03-15-10, 02:27 AM
You can always purchase the game again at a later date if you are happy with the progress being made.

I think you did the right thing personally, mainly because of the lack of communication coming out of Ubisoft i.e. what do they intend to do about this mess.

Of course it will take sufficent numbers of returns to get a retailer(s) to challenge Ubisoft rather than simply write off.

I hope SH5 does get sorted btw.