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Mud
03-08-10, 12:10 PM
Launcher was updating and now I get the message incorrect Username or Pasword.

I did nothing and retyped my username and PW, same message

Mud

sergei
03-08-10, 12:13 PM
Yep. I just got that, just after the launcher told me it could not retrieve any game saves.

Scurvy Dog
03-08-10, 12:18 PM
Same problem... "password incorrect" message... :damn:

gutted
03-08-10, 12:19 PM
same problem.

can't freaking log in. telling me wrong username/password.

I NEVER CHANGED IT. :damn:

docnobby
03-08-10, 12:31 PM
Same problem for me.

I wasn't sure if I was using the correct password, so I tried the "forgott password" link. But it got me to some kind of error page.
So tried to get my password from the ubi.com site.
Entered my email and clicked ok. But I just got the message "page not found"!
Seems like it's not a problem with my password.


I just wanted to try the new atlantic waves mod! :wah:


I somehow feel ripped off! :damn:

TheDarkWraith
03-08-10, 12:32 PM
getting the same thing from time to time. So for sh*ts and giggles I click on the forgot password link. Here's what happened:


Server Error in '/login' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --><configuration> <system.web> <customErrors mode="Off"/> </system.web></configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --><configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web></configuration>


yeah Ubi, very reliable servers there......:nope:

Lord Zimoa
03-08-10, 12:34 PM
Ubisoft servers are under constant hacker attack, in protest of their new online DRM.

Although I hate not being able to play now, I had a free hour finally today, it proves the point online DRM is vulnerable.

As a game developer myself I suffer from piracy, but we decided to give up we use a simple serial number and online registration, no DRM in our software.

Cheers,

Tim aka LZ

Gammelpreusse
03-08-10, 12:53 PM
As of right now, the same is happening here.

I can only hope my login data is still secure and not going into the shopping bin of a hacker.

This went from initial scepticism but open mindness, to anoyannce, took a detour over really bothersome to finally arrive at outright game killing now. :down:

gimpy117
03-08-10, 01:05 PM
Same problem
Yeah. I was one of the people who didnt care about DRM

I'm eating my words

But I wanna get my hands on the hackers who are doing the DDS/ hacking attacks. Stupid, pointless, etc. what good are they doing?

Bane
03-08-10, 01:07 PM
Same here: an endless 'wrong username or password' loop. Unbelievable. :down:

ozzysoldier
03-08-10, 01:16 PM
same for me
and for now im don whith this crap game
ubi get your servers up and keep them up:damn:

John Channing
03-08-10, 01:18 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?





Got it.

JCC

my head hurts

HundertzehnGustav
03-08-10, 01:24 PM
WHO the hackers are running DOS attacks on Ubi servers?

Screenshot or it didnt happen!
:stare:

Doeant matter. The UBI servers are UBI responsibility. period.
Just bas much as my machines are my responsibility, and anything runnin on it.

gimpy117
03-08-10, 01:25 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?





Got it.

JCC

my head hurts

agreed...stupid hackers

docnobby
03-08-10, 01:27 PM
Well, I gave 50 Euros to Ubisoft.

Thats a lot of money for me! I dont care whose fault this is, I'm not into politics! :arrgh!:
But there seem to be other publishers who are able to provide their paying custumers with a product that actually works.

30 mins ago I was able to log in. I was happy, played 20mins and the decided to test another mod. BAD MISTAKE!!!

I was ofcourse not able to log in again. Nice...

Ducimus
03-08-10, 01:28 PM
Right now, it is indeed Ubisofts fault, because they can't adequately protect their own servers, that their customers are tethered to. The failure of those servers, regardless of what data is being sent to it, IS on Ubi's shoulders.

As for me, this is my only and final straw. I'll play this game (when i can :nope: ) since i have i, but i am not investing a single minute more in modding it. Any modder probably hits their login servers 5 X more then your average user. You have to because many adjustments made, you have to completely restart the game for them to take effect so you can gauge how their working. A modder needs to be able to get into the game, quickly, cleanly, and on demand. It's a time consuming process, and this DRM garbage makes even more time consuming. No thank you, the frustration is not worth it to me.

wetwarev7
03-08-10, 01:34 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?


Got it.

JCC

my head hurts


I personally don't appreciate being dragged into a fight between the two. This was a foreseeable possibility and as a paying customer, I would expect Ubisoft to not get me involved.

So, yeah, I do think Ubisoft should share the blame.

walsh2509
03-08-10, 01:38 PM
I got a UN/PW error , even though in my UN/PW box I have the remember me box Ticked!

I came out and tried again and like it should it worked , tried it there again and the Error is back and not letting me in.


Not only that is site is very slow getting into and opening posts.

20mb BB connection.


ps ... It took a whole minute to post , from hitting submit to it going up ..

and its not my BB as other forums I use open as soon as you hit on them

HundertzehnGustav
03-08-10, 01:38 PM
(http://www.subsim.com/radioroom/../store.html#sh5_link)
Silent Hunter 5 order through Subsim via Amazon (http://www.subsim.com/radioroom/../store.html#sh5_link) Ordering through this link costs you nothing extra but you force big ol' Amazon will add $1.50 to the Subsim account, thanks!
Order today, get it in a few days, play it all year.


Oh how i wish it would work... SH has trouble, but can be fixed.
But this sort of DRM is a Keelbuster.

ncorpuz34
03-08-10, 01:42 PM
Having the same problem. Was tolerant with all the DRM cr*p all up until now. :down:

THM
03-08-10, 01:47 PM
Same here.

Cannot play this game. :stare:

"Name oder Passwort ungültig."

Is there any official message to that running gag on a disc?

sergei
03-08-10, 01:47 PM
See here - http://www.subsim.com/radioroom/showthread.php?t=163896
lot of unhappy people around today

jwilliams
03-08-10, 01:49 PM
Ubisoft Says Server Downtime Due To Attacks (http://www.rockpapershotgun.com/2010/03/08/ubisoft-says-server-downtime-due-to-attacks/)


Ubisoft have told Eurogamer (http://www.eurogamer.net/articles/ubisoft-drm-was-attacked-at-weekend) that yesterday’s DRM server outages were caused by external attacks, and that they did not affect 95% of players. “Servers were attacked and while the servers did not go down, service was limited from 2.30pm to 9pm Paris time,” they explained to the big EG. They also apologise to those who were affected by this, explaining that they represented only 5% of players. This adds a sense of scale to the statements made by the Ubisoft community manager (http://www.rockpapershotgun.com/2010/03/08/ubisofts-drm-servers-broken-all-day/) yesterday. It also acts as a confirmation from Ubisoft that their new DRM system is vulnerable to DOS attacks, meaning they are unable to ensure customers can play their single-player games.
http://www.rockpapershotgun.com/2010/03/08/ubisoft-says-server-downtime-due-to-attacks/

binzy62
03-08-10, 01:52 PM
Getting the us/pw crap here also .... this whole site is incredibly slow . I tried to create a whole new un/pw but had a runtime error ... how about that ... surprise surprise

SteamWake
03-08-10, 01:54 PM
Cmon pepole the server is struggeling as it is without starting a dozen new threads on and existing topic.

Please look around a little first.

msxyz
03-08-10, 01:56 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?

my head hurts

Color me skeptical :06:

We have reports from people all over the world with different type of problems... Servers sending updates and then freezing, people being kicked out, logins not accepted.

This does not look like a DDoS attack.

Add to this Ubisoft wonderful damage control. First they say it's 5% of european gamers, then they say it's solved only to put out a statament, soon after, that it's really a DDoS attack. :shifty:

Placing the blame on vengeful hackers... how convenient. :hmmm:

It's always other people fault. Liars and spinners rule the world economy. That's what you get with public companies. Everything done for the sake of the shares and bonus compensations. Take the money and run.

pcelt
03-08-10, 01:56 PM
For 3 hours this pm I was unable to play because of inability to connect with UBI server when in fact my internet connection was fine.
Managed to get 1 hour of play later but now when I try to play I get a "username/password error which is nonsense as I have been playing for 2 days before with same info.
This really is a total shambles and UBI need to remove this ludicrous system which they are clearly incapable of operating properly and we who have paid are suffering this total mess wasting our time and money.
UBI you need to act quickly to end this disgrace . It is in fact a criminal offence to sell a product which is not fit for its purpose ---and if it cannot be used by the purchaser it is not fit for purpose.
Yes Im damned angry at this appalling situation ......

sergei
03-08-10, 01:56 PM
Getting the us/pw crap here also .... this whole site is incredibly slow .

Just to clarify something. SUBSIM is not owned or run by Ubi. It is a private concern.
The official UBI SH5 site is here - http://forums.ubi.com/eve/forums/a/frm/f/1121062387

bigboywooly
03-08-10, 01:58 PM
Where do they get the 5% figure from ?
Couldnt play yesterday afternoon and still cant
Now its wrong username or password even though ticked to remember me

As Ducimus correctly stated you can forget modding under these circumstances
Just to be able to play would be a bonus ATM

FIREWALL
03-08-10, 01:59 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?





Got it.

JCC

my head hurts

Would you mind backing that statement up with say a "link" ? :yep:

btw I'm not defending the Hackers.

Ducimus
03-08-10, 02:00 PM
Ubisoft Says Server Downtime Due To Attacks
http://www.ducimus.net/sh415/preview/comical_ali.jpg

kylania
03-08-10, 02:02 PM
No, but now it's hung synchronizing games. Granted this is from work and I've played the heck out of it from home, but still shouldn't take this long.

bigboywooly
03-08-10, 02:04 PM
Yeah getting that too
The forgot password link errors as well

RSColonel_131st
03-08-10, 02:04 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?

John,

1) Certain Hack Groups have announced already last week that they are going to do this. UBI should have been prepared.

2) It's not yet even proven that this is indeed a DDOS, certainly I don't believe their "95%" number so why should I believe their excuse?

3) Even if it is a DDOS attack, it simple shows that UBI servers are vulnerable and instable - such attacks are simple part of the environment, they happen for Wold of Warcraft, Steam and all other major online systems. A good system has to be able and deal with such things.

4) If it wasn't a DDOS attack today, it might be server maintainance tomorrow, or a power outage the month afterwards. Or an interconnection problem on any number of routers between you and them.

This simple proves how idiotic a system is that requires an offline singleplayer game mode to be connected online. Because if they didn't insist on something that is technically not possible (a 100% flawless, working, ever reliable connection between your client and their server) it wouldn't matter what happens on UBI's end at all, where we as paying customers have zero technical influence.

TheDarkWraith
03-08-10, 02:07 PM
Any modder probably hits their login servers 5 X more then your average user. You have to because many adjustments made, you have to completely restart the game for them to take effect so you can gauge how their working. A modder needs to be able to get into the game, quickly, cleanly, and on demand. It's a time consuming process, and this DRM garbage makes even more time consuming. No thank you, the frustration is not worth it to me.

it's VERY frustrating :damn: I'm just about fed up with it.

Why couldn't they at least made the tools not part of the login crap? That way I could at least fire up the editor to edit the UI I'm working on.....

kylania
03-08-10, 02:08 PM
Well, now I'm getting the password error. YAY

Wonder if UbiSoft will try to claim it's only 5% of the player base this time too.

ironkross
03-08-10, 02:09 PM
Same problem here, but loading now. So :down: :up:

TopCat
03-08-10, 02:12 PM
Same here!
Yesterday it hanged, today this. If I used the words I liked for describing my feelings about ubi, I'd banned immediately from this forum. :damn:

schuhart
03-08-10, 02:18 PM
Me too, very weird, just logged in and a few minutes later locked out.

Schuhart

iron heart
03-08-10, 02:18 PM
Getting same pw message on start up. they need to pull this protection crap off now thats two days in a row i have not played my MMO ONLINE em sorry getting confused again i ment single player game becuse of this protection crap.:wah:

janh
03-08-10, 02:19 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?

Got it.

JCC


For a customer, the product has to be functional. Simple as that. Or return it against refund.

The customer doesn't have to take any responsibility for a company not providing a functional product. Not matter what reason. If Ubi goes to war against pirates, or other competitors or whatever entities that now possibly leads to the OSP problems, then it is in Ubisofts responsibility to get along with that and restore functionality.

On top of that, who again confirmed the DNS attacks? Or is yesterday's statement correct that it was an unexpected volume of customers accessing services? Now, if you classify a customer as attacker, then the other statement is true too. I find it hard to believe anybody would target a small gaming company with a DNS attack...

AS
03-08-10, 02:24 PM
Same here, all of a sudden I can´t log in anymore.

Seriously, I´d love to sue Ubisoft for this. I bought a product that I cannot use when I want to. I´m glad Ubi doesn´t produce cars. Considering the situation I wonder if it really was illegal if someone developed a crack now, since it would only give me back what I legally purchased. Anyway, I´m through with DRM. This "anti piracy" issue is a kick in the a** of the ordinary customer.

Cheers, AS

gg5356
03-08-10, 02:24 PM
I called Tech support in Nort Carolina (919) 460-9778

They advised me the master server is down. Will be up soon.

Asked why we need to be connected to Internet to play game.

He said for security reasons.

Nene any other help. Call the number above.

meanstreak
03-08-10, 02:24 PM
Well, well, well...
looks like a lot of peoples worries have been proven right after all. I have to say I was always slightly sceptical about all the perceived problems that people were bitching about.
My only concern was if it would run OK on a mobile broadband connection, which it was doing until today.

I'm gutted, mainly because I'd settled down earlier this evening having installed 2 fine mods over the last couple of days, trying them out in the 'historical missions' beforehand I was ready to start my first ever SH5 campaign, alas, it is not to be. :wah:
£27 worth of DVD sat in my drive which at this moment in time would serve me better as a Pizza slicer. FAIL!!! :down:

DarkFish
03-08-10, 02:25 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.nope, not really. The game has already been cracked (I've got a good friend very active in the piracy/hacking scene).
He too told me the UBI server fail is likely caused by DOS attacks by pirates (possibly even integrated into the hack so that everyone who uses the hack in fact DOS attacks the UBI servers)

This is NOT because the pirates are angry because they can't crack the new OSP since they already have. It is just a form of protest against the new DRM system.

That friend of mine I was talking about usually buys his games, but he refuses to buy games with the new OSP so instead pirates them.

Myself, I've got a legal uncracked version but I'm almost sorry for that cause even if the UBI servers DO work OSP nearly makes the game unplayable for me:nope:

Danish_Squid
03-08-10, 02:26 PM
I'm getting that Username/password incorrect error now, just unacceptable, UBI should have better safeguards if this is indeed the result of a hacker attack. if this on the other hand has to do with UBI not being prepared for the amount of costumors that want to pålay the games then it is a f*ckup of epic proportions.....:damn:

Staffan

Shoopzee
03-08-10, 02:27 PM
I'm having same problems too. Telling me my user name or password is incorrect. Nice:damn:

TheDarkWraith
03-08-10, 02:27 PM
what's a direct number to Ubi's technical support? Everyone should call and report that their game won't load and demand a solution. Whatever BS answer they give you tell them it's unacceptable and you want to speak to someone higher than them. Keep going up the chain until you get a righteous answer.

toby66
03-08-10, 02:28 PM
I just bought* the game and now I can't create an Ubi account in the game launcher. Probably the same problem you guys are fighting with.

*@ubi: to buy: to acquire the right to play SHV by paying you money

DarkFish
03-08-10, 02:29 PM
Ubisoft have told Eurogamer (http://www.eurogamer.net/articles/ubisoft-drm-was-attacked-at-weekend) that yesterday’s DRM server outages were caused by external attacks, and that they did not affect 95% of players.ah great to know I'm part of only 5%:yeah:
makes it a lot more bearable for me:yeah:

TheDarkWraith
03-08-10, 02:31 PM
ah great to know I'm part of only 5%:yeah:
makes it a lot more bearable for me:yeah:


:timeout: anything that comes out of the mouth of a corporate executive or corporate PR person should be taken with a grain of salt. To me, they are just like politicians here in the US.....

perisher
03-08-10, 02:41 PM
Superb marketing by Ubisoft. A few people are ripping you off so you put in a system that protects your revenue by ensuring that all your customers are unhappy and never buy another one of your products again. The reaction of the hackers was predictable and Ubisoft are still responsable for the level of service.

This is my first post in a long time and I was going to make my come back with a detailed critique of the game but it's far simpler to say that it just sucks. Without the wonderful modding experts here it would be unplayable, if it was playable at all.

Have you read the reviews at Amazon and other places? Ubisoft have not made any friends with this one.

PortoFerro
03-08-10, 02:51 PM
Ok, we knew it before and now we have proof: This kind of DRM is simply not working. ( I wonder which genius had the initial idea... )

SHV is my first PC Game in 5 years and nothing has changed... tweaking graphics card settings is one thing, not being able to log on another...

Hopefully this gets ported to PS3 / xBox, honestly.
Smart Input Menus make the two analog sticks very comfortable to select orders, might be a challenge to keyboard lovers at first, but at least you can enjoy what you paid for.

I'll just walk over to the living room and have another night of fun in Fallout3...

textide
03-08-10, 02:55 PM
what's a direct number to Ubi's technical support? Everyone should call and report that their game won't load and demand a solution. Whatever BS answer they give you tell them it's unacceptable and you want to speak to someone higher than them. Keep going up the chain until you get a righteous answer.

Couldn't find a Tech Support number, but the corporate numbers are:

US: 415-547-4000
UK: +44(0)1932 578 000

Numbers gotten from here: http://www.ubisoftgroup.com/index.php?p=62

letterboy1
03-08-10, 02:58 PM
Same problem here. You know why I like banging my head against a wall? Because it feels so good when I stop.:damn:

Weather-guesser
03-08-10, 02:59 PM
Ubisoft Says Server Downtime Due To Attacks


http://www.ducimus.net/sh415/preview/comical_ali.jpg


:har: Whatever happened to Baghdad Bob?

GoldenRivet
03-08-10, 03:08 PM
Same here.

Ubi... you just lost another customer.

i dont care if you sell blow job machines in the future... FORGET IT!:down:

Oscarkeeper
03-08-10, 03:09 PM
I just want to know how they calculated that only 5% of users have been affected. I didn't open a customer service ticket because I didn't think Ubisoft needed yet another person letting them know they their servers are down. Apparently you have to open a support ticket, or it didn't happen.

So, if you can't play right now, contact Ubisoft and let them know that you are indeed a part of the proud 5%! :yeah:

wetwarev7
03-08-10, 03:11 PM
5% my left foot. Everyone knows 100% of all statistics are made up!

Georg_Unterberg
03-08-10, 03:12 PM
same here.....:damn:

I have a new slogan for Ubi:

"Ubisoft - we let U play when WE want"

malkuth74
03-08-10, 03:12 PM
Where are your saved games saved on the PC? I want to back mine up before those crappy servers come back up and delete everything.

I have a feeling once the servers do come up. our online saves are going to be toast.

wetwarev7
03-08-10, 03:16 PM
Ubisoft Says Server Downtime Due To Attacks

http://www.ducimus.net/sh415/preview/comical_ali.jpg


:rotfl2:

We have our money, there is nothing to be alarmed about!

PortoFerro
03-08-10, 03:16 PM
Sarcasm on/

You can play with these logon credentials:

Login: Toyota
Passwd: the_breaks_dooh

/off

tommyk
03-08-10, 03:36 PM
We have our money, there is nothing to be alarmed about!

hahaha, good one! :)

Gammelpreusse
03-08-10, 04:35 PM
Sarcasm on/

You can play with these logon credentials:

Login: Toyota
Passwd: the_breaks_dooh

/off

funny, I was thinking the same today

DasBoot73
03-08-10, 04:37 PM
Yea, getting this error also.

Iron Budokan
03-08-10, 05:01 PM
:rotfl2:

We have our money, there is nothing to be alarmed about!

:rotfl2::rotfl2::rotfl2: Perfect!

Ducimus
03-08-10, 05:15 PM
:rotfl2:

"We have our money, there is nothing to be alarmed about!"
http://www.ducimus.net/sh415/preview/comical_ali.jpg

I figure a picture should go with that caption. :rotfl2:

AndrewKent
03-08-10, 05:22 PM
Funny, I couldnt give a rats ass about DRM, or what's right and wrong in this situation. I just want to play the game I just spent 30 quid on. simples. And I'm sure there are many people here who would agree.

Punkedit
03-08-10, 05:42 PM
I'm so happy I bought this game instead of Napoleon Total war yahhhh... So much for $49.99US

docnobby
03-08-10, 05:46 PM
I was just able to login! Woot! :D

Loaded my last savegame and the a window popped up sying that there was a problem with my internet connection and that I may wait or return to the main menue. :damn:

Yeah right, nice try sucker you aint gonna play that game tonight!!!

Punkedit
03-08-10, 05:49 PM
Hah Hah isnt it nice when a game can pull you in and then say No No No..........

etheberge
03-08-10, 07:10 PM
Had the same problem earlier.

This deserves a new Hitler Rant.

Rip
03-08-10, 07:14 PM
Had the same problem earlier.

This deserves a new Hitler Rant.

+1

I may even have to give it a try this time.

akdavis
03-08-10, 07:24 PM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?





Got it.

JCC

my head hurts

Yes, absolutely their fault. Ubi decision making process:

Is DRM necessary to preserve profits on our product? YES/NO.

YES--> Continue

Can we internally provide a DRM system that will allow paying our customers to use our product at any time they choose? YES/NO.

YES--> Continue

Will this system be robust enough to guarantee that our paying customers will have continued access to our product even under circumstances of unusual stress on the system, possibly from external sources beyond our control? YES/NO.

NO--> Continue???

Hartmann
03-08-10, 07:38 PM
Its very easy for ubi blame to external attacks the bad running of crappy DRM servers. :nope:

Finally people will give thanks to ubi for play at 70% or 80% of the time despite they paid 100 % of the game :yeah:

If it was a ISP service, electric home power, water supply, or other public services, could end in a court, but not with a game :88)

JScones
03-09-10, 05:00 AM
So let's summarize.

Hackers try to hack the software so that people can steal it.

Ubisoft tries to come up with a system that prevents this (and are partially successful).

Hackers don't like this so they run a DOS attack on Ubisofts servers.

This prevents everyone from playing the game.

And now it's Ubisofts fault because they came up with a DRM that the hackers can't fully defeat so they resort to DOS attacks to prevent you from enjoying the game you paid money for.

And everyone is mad at Ubisoft?





Got it.

JCC

my head hurts
Yep. When Ubisoft are receiving $50 per copy they can be expected to spend a bit to adequately protect their assets, which includes the servers that figure so prominently in their protection. It's not like a DDoS was not going to happen.

It's about ensuring contingencies. If the problem was caused by a faulty server, would you be here blaming the server manufacturer, or Ubisoft for failing to have adequate contingencies in place? If the power went out in one of Ubisoft's hubs, would you blame the power company, or Ubisoft for failing to have adequate contingencies in place?

In either scenario, the outcome would be the same, just the reason would be different.

So why then quickly blame hackers when they exploit a vulnerability in the Ubisoft servers (and let's be clear, unless you have server logs you're just accepting the PR Ubisoft has spun you)?

Are the hackers now responsible for protecting Ubisoft's servers? Would hackers even be an issue had Ubisoft applied a less draconian copy protection measure? Should legitimate buyers even be caught in the crossfire of Ubisoft vs Pirates? Ubisoft invited us all to that party, not the pirates.

Obviously DRM/OSP has failed because hackers can exploit system vulnerabilities. Full stop. InstaFail.

Kretschmer the IV
03-09-10, 06:31 AM
well thats weird.

but i solved it this way:

i have registered to the official ubi forums with login credentials "A".

I registered the game using login credentials "B".

Playing game with "B" worked until the downtimes. After that i got the same message, wrong password.

I logged in with my credentials "A" and it worked. I guess they somehow merged the accounts without telling the users something about it.

:down: