UbisoftGameLauncher.exe crash

[CrowBar]

Impossible to start the game. Did the following (3 re-tries already):
1. Install game
2. Try to start (it autoupdates, fine, installed patch)
3. Start game, tells me it is starting, then it gives the error:
'UbisoftGameLauncher.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'

Error signature:
AppName: ubisoftgamelauncher.exe AppVer: 1.0.0.109 ModName: ubiorbitapi_r2.dll
ModVer: 1.0.0.109 Offset: 00053c7e

I downloaded the game from GamersGate.

[Heretic]

I have not seen that reported by anyone else. Only thing I can recommend is to uninstall/reinstall.

[Biscuit]

I you are running Vista or Windows 7 be sure not to install it in program files , you will get all kinds of permissions problems.
I don"t know if that your problem but its worth checking.

[CrowBar]

I have Windows XP, with latest service pack. So that shouldn't cause a problem. I also didn't install in program files and not on C:. Redownloading the whole game + reinstallation also didn't work :(.

Also tried on another pc, same problem.

[Blood_splat]

I have the same problem too... I total gave up on it. I have windows XP and if I select no to more updates it will launch the game fine. If I click yes and install the updates I can't launch the game. I have to uninstall and install all over again.:damn:

[Donger94107]

Same problem here. I bought through Impulse.
Uninstalled and re-installed, patch and BOOM: "encountered problem and had to shut down."

I also noticed in the SH5 folder that a lot of files had those "unrecognized" icons. More than a few were ".ACT" files.

Help!!:wah::wah::wah:

[Blood_splat]

Yeah I purchased it through Impulse too.:hmmm:

When I click on the icon it says searching for gu.exe.http://www.subsim.com/radioroom/images/smilies/20.gif

The icons look like this. http://www.raymond.cc/images/unrecognized-file-type-icon.png

[zaratustra]

Impossible to start the game. Did the following (3 re-tries already):
1. Install game
2. Try to start (it autoupdates, fine, installed patch)
3. Start game, tells me it is starting, then it gives the error:
'UbisoftGameLauncher.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'

Error signature:
AppName: ubisoftgamelauncher.exe AppVer: 1.0.0.109 ModName: ubiorbitapi_r2.dll
ModVer: 1.0.0.109 Offset: 00053c7e



Same problem. Game is from PL distributor Cenega. Auto-updated, etc., then:

AppName: ubisoftgamelauncher.exe AppVer: 1.0.0.109 ModName: ubiorbitapi_r2.dll
ModVer: 1.0.0.109 Offset: 00053c7e

XP Pro SP3 (compilation 2600) up to date, mobo Asus P5Q Deluxe, C2Q Q9550, 4GB ram, Ati Radeon 4890 (newst drivers).

I think it could be some disk drivers (atapi, sata) errors. After installation of SH5 and reboot, IntelMatrix (8.9.0.1023) reported "re installation" of sata devices.. strange.

Best wishes,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

[Donger94107]

Is this affecting only those who bought direct download? Anyone with physical media experiencing same?

[Digger57]

I bought SH5 from Gamersgate and installed it, but I can't get passed the Ubisoft game-launcher: it gives an error all the time (same error as Crowbar pointed out earlier).
I noticed a mismatch between the filesize the Gamersgate-downloader shows and the actual size in the target map.
When finished, the downloader says: downloaded 4.2 of 4.2 GB, but the download-directory only contains 3.92 GB. That's 280 MB vanished?! I re-downloaded it 3 times: same result.
Do other Gamersgate-SH5 buyers have the same filesize in the target-directory?

[zaratustra]

Ok, the problem is definitely UBI DRM... ubisoftgamelauncher.exe
Here is picture of my original box version of SH5
http://img717.imageshack.us/img717/7280/pic010.th.jpg (http://img717.imageshack.us/my.php?image=pic010.jpg)

but without DRM game runs OK...

http://img109.imageshack.us/img109/9969/sh5j.th.jpg (http://img109.imageshack.us/my.php?image=sh5j.jpg)


best wishes,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

[CrowBar]

This is getting more ridiculous everday, the retail copy arrived today.
Hoping it would work this time I installed it, updated it, and again the same error with the GameLauncher. WTF is wrong. Does it hate Windows XP SP3?

@ zaratustra: What do you mean with "but without DRM game runs OK..." ?

[Nordmann]

but without DRM game runs OK...

You're running without the DRM? I'd be careful about admitting that on here, if I were you, it's frowned upon.

[zaratustra]

First, to be clear about piracy:

http://img684.imageshack.us/img684/6623/pic011v.th.jpg (http://img684.imageshack.us/my.php?image=pic011v.jpg)

It is actually taken picture, in background there is THIS threat page :)

What I mean in previous post, is that DRM is not really part of a game. We should differ game from it protection. Thats all. On my pc I`ve got StarForce (LO/FC/DCS) and even rare WIBU CodeMeter (with dongle) protects SB PRO PE and everything works fine...expect UBI`s DRM.

Best wishes,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

[Takeda Shingen]

First, to be clear about piracy:

http://img684.imageshack.us/img684/6623/pic011v.th.jpg (http://img684.imageshack.us/my.php?image=pic011v.jpg)

It is actually taken picture, in background there is THIS threat page :)

What I mean in previous post, is that DRM is not really part of a game. We should differ game from it protection. Thats all. On my pc I`ve got StarForce (LO/FC/DCS) and even rare WIBU CodeMeter (with dongle) protects SB PRO PE and everything works fine...expect UBI`s DRM.

Best wishes,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

That's not the way it works here. We do not allow for discussion or mention of protection removal and No CD hacks either. SubSim's policy is clear in this matter.

The Management

[CrowBar]

On a hunch I tried running it on safemode, strangely enough it works that way. It managed to launch the ubigamelauncher, and I saw the intro, but of course the game won't load further because of missing stuff in safemode.

So, that means something is preventing it from running properly. It can't be the firewall, disabling that didn't work. Even on the third pc it won't work, so that's 3 pc's all with Windows XP where it won't run on.

[zaratustra]

That's not the way it works here. We do not allow for discussion or mention of protection removal and No CD hacks either. SubSim's policy is clear in this matter.

The Management

Please believe me that I am not promoting illegal action in any form. I wanted to point out that very game isn't a problem in mentioned case, only protecting system. If it stayed understood differently, I apologise to it.

With the respect,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

[Nordmann]

That's not the way it works here. We do not allow for discussion or mention of protection removal and No CD hacks either. SubSim's policy is clear in this matter.

The Management

Yes, that is what I was trying to tell him, but apparently he assumed I was referring to illegal copies only.

[Subsim Monitor]

Please believe me that I am not promoting illegal action in any form. I wanted to point out that very game isn't a problem in mentioned case, only protecting system. If it stayed understood differently, I apologise to it.

With the respect,
Zaratustra
www.tanksim.pl/fire (http://www.tanksim.pl/fire)

Understood, thanks for taking the extra step to confirm your legality (screenshot of the games in front of the montior). This forum discourages the mention of using cracks because for every person who does as you did, there are many who will not be honest about it. And it only takes a few sparks to start a fire.

On a hunch I tried running it on safemode, strangely enough it works that way. It managed to launch the ubigamelauncher, and I saw the intro, but of course the game won't load further because of missing stuff in safemode.

So, that means something is preventing it from running properly. It can't be the firewall, disabling that didn't work. Even on the third pc it won't work, so that's 3 pc's all with Windows XP where it won't run on.

You should post this issue on the Ubisoft forum here http://forums.ubi.com/eve/forums/a/tpc/f/1121062387/m/5931068638 (http://forums.ubi.com/eve/forums/a/tpc/f/1121062387/m/5931068638) .

It sounds like you might be using Win Vista or 7 if it didn't make a shortcut. It doesn't do this for those operating systems. You can launch the game from the games directory, by going to Start>Games and then launch it from the shortcut there. If you want make a shortcut to place on your desktop, you can create one from the install directory to place on your desktop. Go to C:\Ubisoft\Silent Hunter 5 and copy the "sh5.exe" to your desktop, which should bring up the game launcher.