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View Full Version : Problems activating SH4 1.5


ivank
11-24-09, 07:57 AM
I just got my laptop back, so its time to game!
But now when ever i type in the code and hit activate, i get an error

ivank
11-24-09, 12:39 PM
nothing

Webster
11-24-09, 06:35 PM
how can we help if you dont tell us anything?

if your computer had parts replaced then uninstall the game, clean out any leftover files and then reinstall the game

ivank
11-24-09, 11:30 PM
New video card, RAM, and hard drive, so no left over files.

jazman
11-25-09, 12:20 AM
Heh, I was just trying to install UBM on a new computer setup with Windows 7. Activation error! $10 more for an online order of SH4 Gold...

peabody
11-25-09, 12:49 AM
I just got my laptop back, so its time to game!
But now when ever i type in the code and hit activate, i get an error

Someone else asked the same question a while ago and it turned out he was using the wrong code. You gave no info so if you have SH4 and then a downloaded Uboat add on, you may be using the wrong code. I think it was a D2D download.

Peabody

ivank
11-26-09, 01:00 AM
I have SH4, downloaded 1.5 and I am using the code given to me when i got 1,5.

I think it might be a Win7 issue. I will just buy a new copy.

peabody
11-26-09, 01:47 AM
I have SH4, downloaded 1.5 and I am using the code given to me when i got 1,5.

I think it might be a Win7 issue. I will just buy a new copy.

Ivank,
Did you try the CD Key from the SH4 booklet? (can't call it an instruction manual :har:)

Peabody

ivank
11-26-09, 03:39 PM
No I did not
Too late, I just ordered a new copy of SHIII and SHIV Gold, along with SHII.

jazman
11-26-09, 03:56 PM
Just having to activate online, I was really bothered when it didn't work, and Ubisoft is still around, so I have to wonder what's going on. So I found a cheap copy and ordered one, so's I ouldn't have to go through this.

I know, I know, Microsoft does this...

simsurfer
12-24-09, 09:43 PM
I just installed Windows 7 Ultimate on my new PC, trying to activate 1.5 which I think is the # for the U-Boat mod I get an error stating: Unknown Error.

I AM using the correct key, it is the key they e-mailed me when I spent the $10.00 to buy the 1.5 game in '08. This must be a Win 7 issue I bet as I am an Admin, I have added exceptions to the firewall, I have even turned the firewall Off!!! and have rebooted

Have run it as an admin (despite being one), no go, not working.

What is the solution here? Is there a Gold DVD that we can buy from Neil that has all of this already on it?

Webster
12-25-09, 12:56 AM
not saying it is or isnt going to help but sometimes its just simple error like typing the letter "o" instead of a zero or I instead of a 1 or vise versa

those keys can be funny like that sometimes

plus some of the downloaded keys are one time activations that are designed that way so you cant share your key with a friend

its something you can usually straighten out from the place you bought the game and get a new key in most cases after you explain what happened so if anyone else has this issue maybe this info can help them.

ViperU48
01-02-10, 07:33 AM
Just installed windows 7 and SH4 with the uboat addon 1.5.

I have a dual-boot of windows xp and windows 7 in this computer, and the game validates on XP but not windows 7 ("activation failed: unknown error"). I had the game working on a dual XP-XP system set up, so this leads me to conclude it's a win7 issue..

cazorp
01-02-10, 07:56 AM
I reinstalled SHIV + 1.4 patch on my Win 7 machine a few weeks ago, but I havent got 1.5 and no online activation required..

Game runs just fine on Win 7

Webster
01-02-10, 12:12 PM
Just installed windows 7 and SH4 with the uboat addon 1.5.

I have a dual-boot of windows xp and windows 7 in this computer, and the game validates on XP but not windows 7 ("activation failed: unknown error"). I had the game working on a dual XP-XP system set up, so this leads me to conclude it's a win7 issue..

not sure but maybe the activation is looking for the game in the default directory maybe?

try installing thegame to default directory then see if it activates, if it does then just move the game file after its been acticvated and the file paths should redirect themselves after

give us some details where you got the game and if its a disk version or download or combination of both

also it could be that its not your game but your activation key was a one time activation only because some download versions do that

ViperU48
01-03-10, 06:53 PM
Thanks for the ideas Webster! I think they may be quite revealing.

I tried the default installation idea with no dice. My setup is the original SH4 dvd along with the pay-download version of SH4 1.5 uboat missions. Perhaps you may be right about the activation key. I have done this before on a few reinstalls of the game/windows system, so perhaps there was a set number of activations I could have used up as you say.

Sent Ubisoft a support ticket, if that's worth something.. :O:

Webster
01-03-10, 09:48 PM
you can buy sh4 gold that cost the same money as just buying the UBM download again so its the only smart purchase now. i hear you can find it for as little as $8 to $10

i feel bad when i hear someone new say they just bought sh4 by itself then we have to tell them they should have got the gold version because it cost the same as the UBM ad-on by itself :yep:

simsurfer
01-03-10, 10:20 PM
I sent UBI a support ticket as well, they say they fixed the issue but at the same time I bought the Gold version DVD, worked like a charm and am playing now.

I love this game especially with the Trigger Maru Mod!