Activation Issue with U boat Expansion

[U56_Dragon]

I have an issue with the activation of this expansion. I built a new PC.
Installed everything as I had on my other PC. But it will not accept my key.
I bought it at release from D2Drive.
Any answers?
Thanks,
Dragon

[Digital_Trucker]

Have you contacted Direct2Drive about the problem? Not sure how they work, but it's possible it won't accept your key because it's on a new machine and you need to get a new key from them. Just guessing.

[U56_Dragon]

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

[raymond6751]

I've had a key problem too. What exactly did you do?
One hour after contacting them, a new key?

[Digital_Trucker]

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

Excellent:up:Good to hear that customer service isn't an extinct idea:sunny:

[Sailor Steve]

One hour later, I get an E mail telling me it is ready. It was ready..activated and out to sea I go...thanks.

Excellent:up:Good to hear that customer service isn't an extinct idea:sunny:
I agree. For some strange reason D2D kept thinking that Utah was a foreign country (it is, but we won't go into that) and wouldn't let me download. The problem never was resolved, but the nice lady I was in contact with did everything she could think of to help. I'm not happy of course, but their customer service was outstanding so I'm not going to knock them.

[U56_Dragon]

I contacted ubi support by e mail.
I was amazed how fast they reply.
Good to go and on mission 3.
Good Luck

[mookiemookie]

Had the same problem with D2D and activation. For some reason it refused to believe my always-on cable internet connection was actually connected to the internet. :roll:

But like you said, I emailed them and one business day later I was out sailing for der Kriegsmarine.