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Forget password? Reset here

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Old 07-25-2012, 07:26 AM   #1
Kevin_Rissell
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Default "Upgraded" UPlay.. Anyone else having password trouble?

Uplay not only refuses to take old password, but also rejects new password after the whole "Email password reset" process... Tried restart/reboot... wait awhile... Nothing works and now I can't even play SH5 offline because I "Have to" login to Uplay at least once...

I have not created a new account, as the whole thing stinks of UBISoft forcing more marketing on those who have chosen not to be marketed to/spammed to death....

Anyone else getting the same thing?
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Old 07-25-2012, 08:59 AM   #2
troopie
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Yes, Yes, Yes, glad someone else finaly noticed.

I wasted hours dealing with this. I went through the whole carry-on of reseting passwords, registering online accounts, changing emails providers....arghhhh!!!!

As if I'd remember an unwanted account password for some random webste needed to play a game bought on a disk and installed on my own machine......rrrrrrr!

The worst part was, I was using the right password only to find in the end it was simply a poorly designed UI that was the problem!!!!!

Thanks Ubi, like we needed more disencentives to use this game.

IIRC (all be it through a drunken haze (can't bring it up to recheck it either)) in the 'login' notification' window it always prominently comes up asking you to check your password regardless of whether it is right or not. In the same window there is a discrete button you should have pressed that will allow you to continue! Sorry; cant remember what it was called.
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Old 07-26-2012, 09:44 AM   #3
Gunfighter
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Default Crappie Uplay

Yes me to cannot get to play SH5 because of stupid Password thing Why cant thy just leave bloody things alone I mean the Mod guys had to fix the bloody game to start with.
WHAT DO I HAVE TO DO TO FIX THIS YES I AM SHOUTING I'M BLOODY SICK OF THIS GAME.
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Old 07-26-2012, 10:06 AM   #4
Dogfish40
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Quote:
Originally Posted by Kevin_Rissell View Post
Uplay not only refuses to take old password, but also rejects new password after the whole "Email password reset" process... Tried restart/reboot... wait awhile... Nothing works and now I can't even play SH5 offline because I "Have to" login to Uplay at least once...

I have not created a new account, as the whole thing stinks of UBISoft forcing more marketing on those who have chosen not to be marketed to/spammed to death....

Anyone else getting the same thing?

My problem was a simple matter of not using the correct caps when typing in my username and/or password. (it wouldn't specify which...) so, after creating a new account which, my e-mail address was refused.... I then went back to my old username/password account and finally typed it right. It was my fault because I forgot one of my own rules.
After I typed it right I had no problem at all. Lesson learned for me; when I make create a copy of my info for this account, I make sure to type the same as I entered it in the website.
Hope your problem is this simple.
D40
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Old 07-26-2012, 11:34 AM   #5
Trevally.
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Quote:
Originally Posted by Gunfighter View Post
Yes me to cannot get to play SH5 because of stupid Password thing Why cant thy just leave bloody things alone I mean the Mod guys had to fix the bloody game to start with.
WHAT DO I HAVE TO DO TO FIX THIS YES I AM SHOUTING I'M BLOODY SICK OF THIS GAME.
I had the same issue a few weeks ago when this launcher update was rolled out.
Just close the box and open it again
If your name is top right - you do not need to do any more - setect offline in settings

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Old 07-26-2012, 03:32 PM   #6
Sailor Steve
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Quote:
Originally Posted by Gunfighter View Post
...
Wow! There's a name I haven't seen in, well, just over a year!

Glad to see you're still kickin'!
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Old 07-27-2012, 10:44 AM   #7
Gunfighter
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Originally Posted by Sailor Steve View Post
Wow! There's a name I haven't seen in, well, just over a year!

Glad to see you're still kickin'!
Yer decided to come back to SH5 Until Uplay blocked me but I got it Right now any New Mods I should look at SS

@Trevally Thanks for info mate on the right road now.I see you still get some great help here.
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Old 07-27-2012, 11:58 AM   #8
Ducimus
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What? And here people were saying that Ubisoft removed the DRM.
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Old 08-01-2012, 01:55 PM   #9
Poacher886
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I've never been able to play SH5 since Ubi screwed with the Update...All i get is a blue background and when i punch in the name / password, all i get is "you need to log in if this is your first time"

I can log in through Uplay web site, but can never get past the said point when trying to load the game...im gutted really, i was having a ball with SH5 just prior.
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Old 08-01-2012, 02:23 PM   #10
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Quote:
Originally Posted by Poacher886 View Post
I've never been able to play SH5 since Ubi screwed with the Update...All i get is a blue background and when i punch in the name / password, all i get is "you need to log in if this is your first time"

I can log in through Uplay web site, but can never get past the said point when trying to load the game...im gutted really, i was having a ball with SH5 just prior.

Months ago I had a corruption error for the launcher. I did a search for the ubisoft game launcher and reinstalled the program.
Sounds like you have a configuration issue with login. I would uninstall the program, delete any registry entries and program folder data first, then reinstall the launcher. I have had no problems with multiple game launcher updates since.
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Old 08-04-2012, 04:39 PM   #11
Poacher886
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I've now manged to get through by switching everything off in the settings panel.....

Except it now say's my game code is activated with another account!...this **** drives me wild honestly
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Old 08-04-2012, 10:46 PM   #12
Harbinger1
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Default Problem solved

I call and found out I had two UPLAY accounts. One was was with Yahoo and the other with Windows live mail. I called them and they worked it out for me. No problems since then.
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Old 12-24-2012, 05:41 PM   #13
DickDastardly
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Quote:
Originally Posted by Poacher886 View Post
I've now manged to get through by switching everything off in the settings panel.....
Cheers Poacher!

I just bought another ubi game (Anno 2070) which updated Uplay then wouldn't let me sign in. Constant "If this is your first time using Uplay on this computer..." yellow text box responses.

I nearly ended up throwing something at the screen I was so PO'ed. Deselecting "Always Run Uplay in Offline Mode" fixed it.

Now I can crack open a Guinness and actually play a game instead of lots of *&#$%!!! with Ubi's DRM

Happy Xmas guys
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Old 12-24-2012, 06:23 PM   #14
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Originally Posted by DickDastardly View Post
Now I can crack open a Guinness and actually play a game instead of lots of *&#$%!!! with Ubi's DRM

Happy Xmas guys
Crack open a Guinness? Count me in!

From one survivor of the UBi DRM wars to another, Merry Christmas and a Happy New Year!
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