Windows 7?

[Yavasa]

Hello all,
I am so happy that I have found this thread. As you may have already figured out, I am new and I have a problem running SHIII on Windows 7.

My problem is of a wierd nature and does not seem to fit to any situation listed above. I install the game, apply 1.4b (the correct one), use the no cd/dvd fix. Run the game, I see the Intro and than the loading screen pops up and when it finishes to load it just closes the game and a typicall windows like question is being asked whether to report the problem.

So far I have tried the following to get rid of this problem:
1) set the application to XP SP3 compatibility - no effect
2) tried to uninstall or update the starforce thingy but it says that there are no drivers to remove or to update
3) reinstalled the game - no effect

My windows is x64, I have a mobile Turion dual core 2.20 Ghz, 2Gbs of RAM and an ATI Radeon HD 4570 with 512mbs of memory and the newest drivers.

Help me, please, no I beg you!

[tomfon]

Originally Posted by PhantomLord

Win7 RC 64bit Build 7100
Solution was:
- complete uninstall of the graphic drivers! Use "Driver Cleaner" to kill all files from the driver. The ATI uninstaller left so much crap behind that a reinstall doesnt work properly.
- reboot system
- install newest catalyst
- install newest directx

Seems to be an ATI thing...

I've never tried this program myself but it is known to be efficient as far as cleaning ati drivers is concerned. Read the instructions carefully.

http://www.guru3d.com/category/driversweeper/

[Yavasa]

Hey,
thanks for the reply but it does not work.

[CybrSlydr]

Wait - seriously??? The only option I have to get SH3 working in Windows 7 is to BUY THE DAMN GAME AGAIN?

You've GOT to be kidding me.

[DaveP63]

I use the D2D version and installed right away, zero issues.

[CybrSlydr]

I have the DVD version from when it came out - I even preordered it so I was sure my Gamestop got a copy.

GRRRRRRRRrrrrr.......

EDIT: I'm going to put in a support ticket and see if they can help.

[maillemaker]

Last night I downloaded SH3 from Direct2Drive (supposedly no starforce DRM that way), and it installed and ran under Windows 7 with no problems.

I have an Nvidia GeForce 5500 Graphics card, and it was set at 60Hz.

I have not yet installed any mods, nor actually played the game - I got to the main menu and exited.

Steve

[CybrSlydr]

This response I got from them is pretty special.

Unfortunately, this game is not supported for use on Windows 7. First, please make sure that you have the latest drivers installed for your video and sound card. Most problems with Windows 7 are related to using outdated hardware drivers.

You may be able to reun the game in compatability mode, but the only other recommendation that we could make for you would be to install and play the game on a computer that meets the requirements listed on the bottom of the game's box. Thank you for your understanding in this matter.

Wow. Great support, Ubi. Thanks.

[maillemaker]

The game runs under Windows 7 with NO PROBLEMS.

I re-bought the game for $10 from Direct2Drive, without StarForce DRM. It installed fine, and GWX3 installed fine on top of that.

Worked right "out of the box".

Steve

[CybrSlydr]

The thing that gets me is like they didn't even read what I said.

The problem isn't with the game, the problem is with Star Force!

It installs fine - Star Force doesn't work in Windows 7, so I can't activate the game.

And I'll be damned if I'm going to pay for a game AGAIN so I can continue to use it.

EDIT: I just submitted an update to the question.

Perhaps I wasn't clear when I specified what the problem is.

The problem is not my video or sound card drivers. The problem is not my Operating System, my LAN drivers, my web browser, my hard drive or anything else.

The problem is Star Force.

I can install the game just fine. When I launch for the first time, Star Force comes up to validate and authenticate my game. However, Star Force says it doesn't support Windows 7. It then prompts me to contact the vendor for support to remove or fix the problem.

The download versions from Steam and Direct2Drive reportedly work just fine - because they were packaged and released with the 1.4b patch and Star Force removed.

The problem is not my computer, the game or anything else - the problem is Star Force and I want a method so that I can play my game on my computer.

[maillemaker]

And I'll be damned if I'm going to pay for a game AGAIN so I can continue to use it.

So....you can go screw around with the hacks trying to remove StarForce without screwing up any of your other games.

Or....you can spend $10 and be done with it.

Yeah, it sucks. No, it's not right.

But it's easy.

Steve

[CybrSlydr]

No, I'm going to persist in this until they find a way to make my game work.

Besides, every time someone does that, go out and buy another, it just proves to them that they can screw us both ways.

I'm not giving them another $10 for a game I already own that's broken because of them!

[CybrSlydr]

Checked back and they changed the status of my ticket from, "Updated" to "Solved" without submitting any extra information to fix this issue.

So I added another submission.

I noticed that the status of this ticket was changed from "Updated" to "Solved" without any other method to resolve my issue being given.

This issue is not solved.

I still cannot play my game.

I anxiously await the resolution of this issue.

[KL-alfman]

Originally Posted by CybrSlydr

Checked back and they changed the status of my ticket from, "Updated" to "Solved" without submitting any extra information to fix this issue.

So I added another submission.

UBI's customer relations management is just a joke, it seems.

[maillemaker]

No, I'm going to persist in this until they find a way to make my game work.

Good luck, Don Quixote!