Track IR help needed!

Steel_Tomb · 09-11-07, 11:35 AM

In the status bar it is shown as "configuring" with the blue LED light flashing periodicly, then stopping. I did a complete uninstall and reinstall of the Track IR software and rebooted etc, but it still doesn't work. I thought that reinstalling would work but it is still showing as configuring. Please help! Only got it yesterday!

I've posted on Naturalpoint's support forum but had no response thus far so was wondering if anyone here could help.

Ubergeek87 · 09-11-07, 01:59 PM

Have you done the "Check for game updates..." and "Check for software updates..." in the TrackIR software? That usually fixes mine when it starts doing crazy stuff.

Chock · 09-11-07, 03:20 PM

Options to try:

Patch the disk software

Do an update online when it fires up

try repositioning the sensor location on top of your monitor

Chock

09-11-07, 11:35 AM	#1
Steel_Tomb Ace of the Deep Join Date: Mar 2007 Location: Cambridgeshire - UK Posts: 1,128 Downloads: 0 Uploads: 0	Track IR help needed! In the status bar it is shown as "configuring" with the blue LED light flashing periodicly, then stopping. I did a complete uninstall and reinstall of the Track IR software and rebooted etc, but it still doesn't work. I thought that reinstalling would work but it is still showing as configuring. Please help! Only got it yesterday! I've posted on Naturalpoint's support forum but had no response thus far so was wondering if anyone here could help. __________________ _______________________________________________ System Spec: Intel Core 2 Duo 2.4Ghz \| 4Gb Corsair XMS2 Dominator DDR2 PC-2 6400 RAM \| XFX GeForce 8800GTS 640mb PCI-E \| Creative X-fi sound card \| 250Gb HDD \| *Rest In Peace Dave, you will be missed.*

09-11-07, 03:20 PM	#3
Chock Sea Lord Join Date: May 2005 Location: Under a thermal layer in chilly Olde England Posts: 1,842 Downloads: 0 Uploads: 0	Options to try: Patch the disk software Do an update online when it fires up try repositioning the sensor location on top of your monitor Chock __________________

09-11-07, 01:59 PM	#2
Ubergeek87 Machinist's Mate Join Date: Dec 2006 Posts: 123 Downloads: 15 Uploads: 0	Have you done the "Check for game updates..." and "Check for software updates..." in the TrackIR software? That usually fixes mine when it starts doing crazy stuff.