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Old 03-02-2017, 06:06 AM   #151
Onkel Neal
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Send me a PM
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Old 04-27-2017, 07:08 PM   #152
zorilya
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Default Possible donation problem.

I donated on the 01/03/2017 at the first officer level, It appears that I was charged again for this in April.

I am not making an issue about the amount, It is a small sum but I would like to bring it to your attention since according to my Subsim account the First officer level is good for 3 months (meaning I should've been charged again in June).

I will keep an eye out myself and be sure to update this If I get charged a further $5 in May.
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Old 04-28-2017, 05:53 AM   #153
Onkel Neal
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Thanks for letting me know, I definitely consider any billing error an issue. If you made a First Officer donation in Jan, then three months later is April, right? That sounds normal, and it will come up again in July. As with all subscriptions, it will send you an email with the cancel option.

If you are unhappy with re-subscribing, PM me. I can refund your donation if you wish, sir.

thanks
Neal
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