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|12-01-2009, 06:39 PM||#1|
Join Date: Apr 2005
Location: San Diego Calif
[TEC] "Just the facts Ma'am, Just the Facts"
One of the biggest problems I have as a mod builder is trouble shooting problems reported by users. Most of the time all I will get is “so and so is broke” or “such and such no longer works”, and will have to go back and forth with the users to get all the details. It would be nice to be able to reach through the screen and do the "Vulcan Mind Meld" for information about the user’s problem, but that is just not possible. When trouble shooting, I need the following information:
Type of Sub
Mods (in install order)
other relevant facts
I don’t thing that the above info is an unreasonable request and if people would follow these guidelines I will be able to resolve the reported problem in a timely manner