There's always help available here on subsim, as I found out after many botched installs.
Everyone here is still learning to some extent, even the "level 3" guys, and you can only learn by making mistakes. As one of my bosses once said to me: "Screw up once and you're learning from your mistakes. Screw up the same thing a second time and you're taking the mickey".
The problem comes when the conversation degrades to insults - that is when it is best to PM or just walk away.
