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noguaranteeofsanity · 07-16-16, 01:27 AM

Just copying a program's folder from your old computer to the new one probably won't work because there are often files installed elsewhere on the system.

Does the game run without installing the updates? If it doesn't then it sounds like the game might not have installed correctly originally from the disc which might be the source of the problem and causing the updates to fail, so uninstalling and reinstalling might help. There is also a guide to installing the prerequisites like .NET 4.5 manually you can find here.

Otherwise if it does work, instead of using the 'check for updates' button on the splash screen which has never been very reliable for Matrix games and is best to avoid using it, try downloading the update with your browser from here. Once you download it, unzip it and then just run the installer.

If none of those suggestion work for you I would suggest heading over the command forums on the matrix website as they have a dedicated tech support section where the devs will be able to help you that you can find here.

07-16-16, 01:27 AM	#5
noguaranteeofsanity Swabbie Join Date: Aug 2014 Posts: 7 Downloads: 11 Uploads: 0	Just copying a program's folder from your old computer to the new one probably won't work because there are often files installed elsewhere on the system. Does the game run without installing the updates? If it doesn't then it sounds like the game might not have installed correctly originally from the disc which might be the source of the problem and causing the updates to fail, so uninstalling and reinstalling might help. There is also a guide to installing the prerequisites like .NET 4.5 manually you can find here. Otherwise if it does work, instead of using the 'check for updates' button on the splash screen which has never been very reliable for Matrix games and is best to avoid using it, try downloading the update with your browser from here. Once you download it, unzip it and then just run the installer. If none of those suggestion work for you I would suggest heading over the command forums on the matrix website as they have a dedicated tech support section where the devs will be able to help you that you can find here.