Here s the procedure I got in an email from GG. Iy's more or less "brute force and hope".
It hasn't worked for me yet, but if anybody else wants to try with their copy have at it.
Quote:
To solve the issue you'll need to follow the steps below:
1. Launch the shortcut in windows xp sp2 compatibility mode
2. Enter your activation code (It should already be pre-filled)
3. Click Next
4. If you received an error message OTHER than "Request refused by server: Activation limit exceeded with this serial number", then continue.
You'll have to close out of the game and launch the shortcut again until you get either the "unexpected" error message or the "error saving data" message.
5. When you receive a prompt to manually submit an activation code, DO NOT click on the save button. Click on the hyper linked text that reads something like " GRAW - @ctiv.htm"
6. ****THIS PART IS TRICKY*** You will need patience for this step.
You will be taken to a page to submit a request for the activation code. What you'll have to do is try to keep submitting the request over and over again until you are taken to a page that looks something like this:
----BEGIN ACTIVATION CODE b05223d98dd82d707eb3575ba6b33b37965558633b3093ee53 b64b5511b1a9c7
You have to keep trying. It seems as though using internet explorer helps somewhat. On most tries you'll get an error message saying the page cannot be reached. Eventually, you'll get the code.
7. There should be an open dialogue box for you to copy the activation code into. Paste the code into the box and click continue/next. You should get a message that reads "All operations completed, please click the button "finish".
We understand that this may be too complicated but this is the only known fix for us since Tages support is not much of a help nowadays because their service is slowly dying unfortunately.
We hope this helps.
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