And it appears that they have inherent design problems:
New Surface Pro 2017 shuts off unexpectedly? Return it while you can
These things which are not repairable are shutting down without notice.
Quote:
Forums are ablaze with complaints about the new Surface Pro—the one that doesn’t have a model number but is generally known as Surface Pro 2017. Becca05 on the Microsoft Answers forum says: For some reason my new Surface is shutting off randomly. I check the setting and a few other things but [it] still randomly turns off without warning. I'm losing some of my school work because of it.
That thread has 231 replies, and 250 people marked “Me Too.”
Microsoft employee BryanH has responded: We are aware of a small group of customers reporting a scenario with their new Surface Pro in which the device inadvertently hibernates. We are investigating this issue.
That left many Surface Pro 2017 customers fuming. Calling hundreds of active complainers a "small group" tends to raise all sorts of hackles.
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So here's Microsoft jumping into the same bed with Samsung, making devices too small, too inadequately cooled, not repairable and darned expensive. Hope people literally have money to burn!
