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Originally Posted by Bullethead
Somebody else had this problem a while back, but I can't find the relevant thread in our regular forum to be sure of how we solved it. So I'm having to dredge my memory here.....
Are you, by chance, running Vista? If so, you have to run the game as administrator, and you also need to install it with User Account Controls turned off (I have UAC turned off all the time because I don't share my computer anyway). Not doing those things can lead to problems like this. Vista doesn't think you should be changing executables and such, so the downloads don't take. As a result, the game sees it still needs the patch and tries to download it again.
If those things don't work, please send in a bug report. In your Start\All Programs\Storm Eagle Studios\Jutland folder, there's a link to our bug report server. Go there and fill in the form. You can also attach files. In your case, look in your main Jutland folder (defaults to c:\Program Files\Storm Eagle Studios\Jutland) for game_log.txt and diagnostic_log.txt, and update_log.txt if there is one. Zip these together and attach them to the bug report.
Sorry I can't be of more immediate help.
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Will do. Sorry, I should have included some environmental information. I am running Windows XP Media Center Edition on a self-made computer with Asus A8N32-SLI Deluxe motherboard, AMD Opteron 175 processor, 2 GB RAM, EVGA 7600GT graphics and 1.1 TB of total hard drive real estate with about 400 GB free. I'm running Zone Alarm, Avast and Windows Defender. Although not a programmer, I am an advanced user having been on computers since 1984.
My interest in Jutland comes from having played (OK, attempted to play:rotfl
Avalon Hill's boardless Jutland game in the early 1970's. Then I was thinking, "Someday all this tedium will be in the hands of a computer, leaving us with the fun and learning." Looks like the day is here!
By the way, confirmed your anti-piracy features show actual imagination and effectiveness without undue hampering of your actual customer, as opposed to the insufferable SecuROM snake oil, which costs game companies plenty, does nothing to eliminate piracy and makes customers' lives miserable, especially if they have several games installed on their computers. For the benefit of other visitors to this thread I'll quote your Piracy section:
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Piracy of Our Games
Our License Verification technology has evolved to its' current 2nd Generation form. Issues that surfaced
in our 1st Generation of the protection method have all been addressed and streamlined. This also includes
several new features that will revel a hacked our pirated copy should you attempt to activate it or attempt to receive tech support for your hacked copy. Please don't waste our time. There is encrypted information that we will request from you that will show immediately if you have a hacked version. We will take appropriate action.
Except for a small security hole in a feature of our activation methods that were we have never used, which was closed the day after we found it, our games have never been successfully hacked. WHY? Because of the server component. Any attempts to hack our games turns them right back into DEMO Editions that will not pass the activation process.
Our games have numerous imbedded checks that require an absolute minimum of one successful License check to our server. If this is not accomplished, the game will not function.
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SUPPORT THIS COMPANY! People with the courage and imagination to find a new way of fighting piracy when the old way has been long discredited deserve our support. They may have glitches and are perfecting the system, but it promises to lock Sony completely out of the process and save both us and the game companies lots of money by lowering piracy without inconveniencing legitimate game owners and lowering game company expenses. Bravo!
I plugged my activation number into the evaluation copy and got my 10 minutes. That's nowhere near long enough to evaluate the simulation. A half hour would be minimum to actually get some fighting going and control some action, instead of just maneuvering a couple of ships. We're still at the tender mercies of the reviewers. It successfully proves whether the game will run on the user's machine, though. I'm running without problems now.
My problems were arising from Zone Alarm, popping up a permission window. The game does not let the permission request window come to the foreground. So it sits behind the game waiting for input that you cannot give. The game stalls, waiting for permission to send data on the Internet. It's a Redmond standoff! You cannot alt-tab to the desktop to use the permission window, as Jutland hogs the foreground and won't yield. If you shut down Jutland the permission window closes and you've never seen it. You need to find a way to permit firewall permission windows to take the foreground so they can be granted permission. Otherwise a significant proportion of users will find it too complicated to get their firewalls to give the permissions the game needs. Alternately, you could have a script that users can use which would automatically configure their firewalls. My router was no problem, but for those with routers that are a problem, no such solution would work. You might put a reference to PortForward.com in your FAQ section.
You will have a PM in a bit.
