Quote:
Originally Posted by Commander Wallace
I think you are missing the point. The Geek Squad is in the business to sell you a new computer. I know a computer shop which gets computers from the geek squad and they have been intentionally disabled by them when a customer brings them in for repairs. A common practice of theirs is to partially remove the memory modules from their sockets and tell the customer their computer is bad.
A woman I know purchased her computer from them as a cost of $ 1800 dollars. a year and a half later she was told later her hard drive was bad and the computer was beyond repair and they sold her another unit. I looked over her unit and discovered the hard drive was fine but that was after she had purchased a new computer.
I took my computer to them and intentionally disabled it. I wanted to see if they could identify the " issue it was having having " They lied to me telling me it had viruses and the computer was done for. I then asked how they could have performed the testing they said they did since I intentionally disabled it. They just gave me back my computer and the manager and tech had nothing more to say.
They are not stupid, just completely dishonest.
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Dishonest? No, that is criminal, straight and simple. Has no investigative TV magazine for the bored masses ever tried to trick and then to sue them?