So you tried this?:
"install game,
right-click game icon, click "property", click "compatibility" and there you
1) click "windows 95 compatibility mode" and
2) click "265 colours",
3) save changes."
You have made sure that you really have saved the changes, and the game still wont start?
Simply ignore the error message "sound related error" if it pops up and don't use the voice recognition while you are playing the game, that makes the game crash.
What happens if you try to run the game? What error messages do you get?
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